It’s tired. From getting in the lift to find there’s a button missing, through not being able to turn the bedside light on because that’s broken to a lacklustre breakfast it feels like this property needs better management and a bit of energy

Location

Stayed in June 2024

Rooms a bit small.

Location.

Stayed in June 2024

It was very hot in the room, couldn't open window as noisy out, so had air conditioning on, but that was noisy also.

The location is great in the centre of Nottingham. The room was very cool. Had iron and hairdryer.

Stayed in June 2024

Room - dark, claustrophobic, windows looking into internal cavity full of pipes and scaffolding, no natural light. Not very clean carpet - decor tired. Bathroom cramped. This was supposedly an upgrade- hate to think what I would have got without. The room was not cheap - £130 and expected much better. Outside doors being painted- hard to get in !

Location was convenient- attending concert nearby.

Stayed in June 2024

The toilet was blocked in our room on arrival. The bed had springs sticking out and was very uncomfortable. There were holes in the carpet. There were building works happening at the hotel. The pillows were stained yellow inside the pillowcase and just generally felt unclean.

Great location and staff were very friendly

Stayed in May 2024

Perfect location

Stayed in May 2024

Refurbishment in progress lefts were out of order

Stayed in March 2024

First room the bed was too close to the wardrobes and could open the doors fully, sink plug was stuck. We moved the bedside table and bed up but clearly the bed had been in this space a while due to carpet markings. Quite a noticeable gap under the door. The room felt very small and cramped for the money spent, scaffolding around the building and was due to be taken down the morning on check out. Not ideal but can't be helped. I did complain and the staff were good at getting maintenance but the phone didn't work in the room to say we sorted the bed. Until the plug issue on top, plus the room view was the inside walls, with scaffolding. I requested to move rooms which was done very quickly and no issues with our second room. It was much brighter and had a bit more space due to a smaller wardrobe.

Great location close to motor point arena, restaurants and bars, friendly and welcoming staff

Stayed in June 2024

only thing i would say would be because of location, you could hear the noise from the nightlife outside. this was only a slight inconvenience, it did not diture me from staying or staying again. just a 5% issue.

room brilliant, bathroom clean and shower excellent, location perfect for nightlife, bed very comfy and the aircon was a dream to have in the room as it was 20+ evening. breakfast was great value for money! and very tasty.

Stayed in June 2024

We had no forewarning that there would be scaffolding removed right outside our window first thing on a Sunday morning, only seeing signs when we arrived. It would have been good to know in advance.

Great location but is loud as a result! They provided earplugs though so didn’t impact us too much.

Stayed in June 2024

Decor is tired, peeling corners to wallpaper that could be pasted down very easily, Mark's that looked like vomit dried to the back of WC door, carpet is very tired ( worn, stretched and raised)

Location was good, no breakfast taken.

Stayed in May 2024

Quite a high price for a dated Property

Quirky rooms good location

Stayed in May 2024

The shower no the best. Bed no so comfi.

Good location, and nice breakfast. Frendly staff

Stayed in May 2024

Not that I didn’t like this but I didn’t see where I could have had the breakfast. So eat out.

Location is great

Stayed in May 2024

It is the loudest hotel I have ever stayed in... I didn't think about the earplugs on the bedside tables when we checked in but when we came back, they made perfect sense!

The location was perfect for the city centre and surrounding areas

Stayed in May 2024

Some areas in the room and around the hotel are in need of some tidying up, refurb etc, looking a bit tired! Our superior king room was great, looked a small one compared to the web images, particularly the bathroom.

Location was excellent for us. Generally very good

Stayed in May 2024

The bed sheets were not big enough for the bed. The view was horrible. Not enough tea or coffee in the room. The carpet was a bit dirty and there was some unpleasant stains up the wall.

The room was fine and the bathroom was clean. We liked the toiletries too.

Stayed in May 2024

Good sized bed and room

Stayed in May 2024

Wall was falling apart and grimy

Easy check in and great location

Stayed in May 2024

We were happy with everything! 😊

Free upgraded room with complimentary soft drinks, lovely touch ! Very spacious, clean and comfortable, we enjoyed our stay here very much and would definitely recommend to others!

Stayed in May 2024

The decor although nice is tired and our room was quite dark and overlooked the scaffolding, that is all around the building.

The Staff were really helpful and the location is excellent.

Stayed in May 2024

Our main sash window was broken but we improvised.

Just a beautiful location. Noisy at night but really good soundproof windows. Our room was totally charming. Loved it.

Stayed in May 2024

Would have preferred a lower floor. Shower cubicle very small and no handset. Scaffolding outside window.

City centre location perfect. Spacious room with a sofa. Great bar area and breakfast.

Stayed in May 2024

No soap in the bathroom.

Staff were friendly and check in was efficient. Location is central to Nottingham.

Stayed in May 2024