St Pauls Road, Clifton, Bristol, BS8 1LX, United Kingdom
#45 of 54 hotels in Bristol
Guests' ChoiceBased on 2816 hotel reviews
7.1Cleanliness
7.6
Comfort
7.5
Location
8.6
Facilities
7.3
Staff
8.8
Value for money
7.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 June 2024
James
United KingdomVery old fashioned room.
Great location and lovely cellar bar
Stayed in June 2024
Reviewed: 21 June 2024
Morgan
NetherlandsQuite outdated, paint chipping and lots of wear and tear.
Great location.
Stayed in June 2024
Reviewed: 21 June 2024
Daniel
United KingdomRoom was very small, doors looked worn out.
Great location. Staff were always friendly and helpful.
Stayed in June 2024
Reviewed: 17 June 2024
Kate
IrelandGorgeous small hotel in a fantastic location with friendly and helpful staff. We were looked after really well
Stayed in May 2024
Reviewed: 14 June 2024
Jacqui
United KingdomMy bed was twin beds and the room was on the street and noisy til late
Stayed in June 2024
Reviewed: 12 June 2024
Ball
United KingdomRoom was run down, carpet fraying or completely bald in areas, bathroom a bit smelly and needed a paint job. Wasn't worth the money in that respect but was the cheapest in Clifton so got what we expected. Wasn't dreadful but not amazing.
Location was great, the bar and restaurant were lovely. Really good atmosphere and had a delicious meal. Staff were friendly in the hotel.
Stayed in June 2024
Reviewed: 12 June 2024
James
United KingdomCleanliness could be improved and bathroom upgraded
Location and lovely, friendly, helpful staff
Stayed in June 2024
Reviewed: 11 June 2024
Treloar
United KingdomVery hot room
Friendly staff
Stayed in June 2024
Reviewed: 10 June 2024
Tracy
United KingdomLooked abit grubby on the outside but it is an old building
Good location for the stadium and the city
Stayed in June 2024
Reviewed: 10 June 2024
Grahame
United Kingdomrooms were a little on the small size
location was excellent for the work I was in Bristol doing. Parking was good for a town hotel. Food was excellent, loved there pizza for a penny deal
Stayed in June 2024
Reviewed: 10 June 2024
Paul
United KingdomGood Food
Stayed in June 2024
Reviewed: 10 June 2024
Edwards
United KingdomI couldn't get the television to work but that may have be my own failing and didn't affect my stay at all. The sink was cracked and there was dust, chipped paint and some foodstuffs down the side of the bed.
Friendly, and helpful staff , good location, nicely appointed room.
Stayed in June 2024
Reviewed: 9 June 2024
Stephanie
United KingdomBathrooms could do with tlc and the walls could do with a lick of paint.
Comfy beds good location friendly staff. Loved the coffee maker in the room!!
Stayed in June 2024
Reviewed: 7 June 2024
David
United KingdomQuite warm And stuffy in the room
Location and bar downstairs
Stayed in June 2024
Reviewed: 6 June 2024
Gareth
United KingdomI had a small single room which was fine for my needs, but it was on the top floor and the window was very small and it got very hot. There was something which resembled an air conditioner there but didn't seem to be in working order. That's why I haven't given the place the highest score for comfort - the heat made it difficult to sleep.
It was great value for money in such a central location. The parking fee was also reasonable enough, and I liked the breakfast options (not included in the room rate though).
Stayed in May 2024
Reviewed: 6 June 2024
Helen
United KingdomLocation
Stayed in June 2024
Reviewed: 5 June 2024
Georgina
United KingdomThe room was very hot and smelt a bit strange.
The staff (Judith and Lucy) were very friendly, helpful and accommodating. The housekeeping team left us a very sweet note and some flowers for our engagement.
Stayed in June 2024
Reviewed: 4 June 2024
Peter
FranceThe prices
The staff, and restaurant
Stayed in June 2024
Reviewed: 1 June 2024
Chambino
United KingdomEverything 🤙🏼
Stayed in May 2024
Reviewed: 1 June 2024
Harris
United KingdomA little hard to find (the signs are small), and the parking garage can't be accessed without a fob from reception, with very limited (and not free) street parking nearby.
Lovely hotel with extremely friendly, helpful staff. Quiet (I was there mid-week, might be different at weekends), pleasant location, good breakfast options, nice room. Very handy for Clifton Village.
Stayed in May 2024
Reviewed: 28 May 2024
Jo
United KingdomOut dated, tired, bed not hugely comfortable
Location and staff friendliness, facilities in general
Stayed in May 2024
Reviewed: 22 May 2024
Chloe
United KingdomThe bathroom, in particular the shower, was not the cleanest. However, I did appreciate the amenities within the room.
Staff all appeared very friendly and accommodating. It was great to have the bar and restaurant attached with easy access.
Stayed in May 2024
Reviewed: 21 May 2024
Debbie
United KingdomThe hotel is in need of a makeover, but for the price it's acceptable, although we stayed on a Sunday. I'm not sure the room would be worth the price of a Saturday night stay.
Staff are all lovely. Hotel is in a good location for Clifton and Bristol City centre.
Stayed in May 2024
Reviewed: 19 May 2024
Pascale
United KingdomThe bathroom could have done with a bit of upgrade as the skirting board had flake of paint coming off and the back of the bathroom door had cracks. The light above the sink did not work. Separately, while the bed seems absolutely clean, the sheet had a couple of faint yellow stains. I did not say anything on the night as I came back late. It would be helpful to make 2 things clear for first time visitors: 1. The hotel name is displayed as cafe and not Hotel Clifton from the road; second that the parking is on first come first serve and that you have to pay for It (I may have missed that information but it was unclear to me when I booked).
Perfect location; very comfortable bed; excellent to have snacks and hot drinks in the room; The staff was really helpful
Stayed in May 2024
San Miguel de Allende, Mexico
Ter Apel, Netherlands
Brixen im Thale, Austria
Ligüerre de Ara, Spain
Saint Petersburg, Russia
Lisbon, Portugal
Rome, Italy
Taganga, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content