Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Norfolk hotel reviews
  4. Great Yarmouth hotel reviews
  5. Reviews of Cliff Hotel

Reviews of Cliff Hotel 3 stars

Cliff Hill, Gorleston-On-Sea, Great Yarmouth, NR31 6DH, United Kingdom

#14 of 76 hotels in Great Yarmouth

Guests' Choice

Review score

Based on 2054 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    9.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 8 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Slow to service in restaurant

    Great location, beautiful views, good food

    Stayed in June 2024

  • Reviewed: 8 June 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bedrooms need a touch up

    Location

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Little run down than expected

    Very friendly staff

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location, easy free parking, lovely comfortable and spacious room with sea view. Breakfast was buffet style with extras available and dinner choices were good . Staff were especially friendly. Overall a lovely seaside hotel.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    8.0
    We will be back
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, friendly, great breakfast & fab roof terrace, comfortable clean room

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    Recommended hotel in pleasant area
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We were told on the phone by two different staff members that breakfast would be served at 7am on Saturday. When we arrived, we found out that breakfast would be served at 8am. This was too late for us but see above. My room was smaller than when I stayed a month ago and I paid a lot more this time.

    Breakfast is good. Maggie the server is very friendly. Hotel in a good location. Manager arranged that we could have breakfast at 7am on Saturday as we needed to leave early.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    A lovely hotel in a fantastic location.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Only tiny things - but I would have like a box of tissues in my bedroom, and a better choice of tea bags.

    Room was spotless, and very comfy, with plenty of space. Staff were all charming, and very helpful.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Relaxing comfortable stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The only thing we were not happy with was the food in the restaurant Also please be aware there are no lifts in the hotel. The Car Park was busy and a bit of a problem sometimes

    Hotel was lovely very clean and the rooms were nice. The breakfast was fantastic and our waitress was amazing, unfortunately we decided to eat in the restaurant one night and it was awful so much so we could not eat it, but in fairness the manager gave us a full refund . Location was brilliant and has a fantastic beach. Nice town and hotel to stay for a short break away .

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    There were sometimes a problem to find a place to park.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    8.0
    well worth the money ,relaxing time
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights

    nothing much to complain about

    room was bigger than epected, breakfast was excellent with fantastic choice very good menu choice for dinner and snacks, all staff very polite and helpfull

    Stayed in May 2024

  • Reviewed: 1 June 2024

    7.0
    A great place to stay in Gorleston.
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 1 night

    Some of the corridors upstairs are very narrow and the stairs are also narrow and steep.

    The room was quite small but it did have the sea view that we asked for. Breakfast was excellent. Our waitress was great!

    Stayed in May 2024

  • Reviewed: 31 May 2024

    9.0
    overall a good time rexaling peaceful and the hotel was excellent . many thanks.
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 5 nights

    sunday lunch wasnt that great i enjoyed the peace and quite being a solo traveller most of the guests were quite ingnorant, hotel staff were polite , bobby the porter is a great addition to the hotel. A good guy.

    the room / the food

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    great short stay
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    paintwork looking a bit tired now

    friendly staff , great location , easy parking. lovely breakfast , fantastic veiws. comfomy room with large bathroom

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Super hotel. Staff were excellent. I’ll be back.
    • Business trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Room was very warm and hvac unit outside balcony meant I couldn’t leave the door open for fresh air to circulate.

    Fantastic location, good parking and walkable to other places.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Had a lovely comfortable stay.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower the water pressure was very low and barely worth turning it on.

    The hotel was very clean and staff friendly.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Exellent
    • Business trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night

    Dinner was very enjoyable on your terrance

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Stayed as convenient to a relative and so also likely to stay again
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The bed slightly uncomfortable and very hard to open the top window - seems others had previously tried and failed as the frame between the glass pains was already broken. Table Service in the bar in the evening was a little hit and miss, although noted the bar was busy Would also suggest putting a rubbish receptacle on the breakfast tables for yoghurt pits, butter wrappings etc.

    Room was clean, breakfast good and breakfast staff very friendly and helpful

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    We have stayed there before and the management has tried to encourage you to book on their website by offering discounts. They used to offer 4 nights stay for 3 nights but unfortunately the hotel policy is to offer a 10% discount which results in a much higher price for the rooms!

    Breakfast was excellent, plenty of choice and always served hot. The waitresses were friendly, always ready to oblige and provide good service, especially Maggie

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Cliff Hotel Gorleston
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Only one packet of cheap biscuits from bookers .A shame they don't do more local produce.. Breakfast was lovely but again cheap sausages.....

    Location for the coast and attractions perfect

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Kitchen vent system just below window

    Location

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room very hot ,when in restaurant waitress seemed not to be on the ball

    Lovely location room nice and clean

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Would definitely stay again
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night

    Great service all round and very happy with my stay

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited dinner menu, slow service for dinner. Busy car park as hotel popular for business meetings etc.

    Good location, adjacent to the beach, short drive to Great Yarmouth and other Norfolk attractions. Clean and comfortable. Good sized family room - we stayed with 7 year old granddaughter. Staff friendly though service for dinner slow.

    Stayed in March 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Heating in room was excessive

    N/a

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless