16-18 Ipswich Road, Claydon, Ipswich, IP6 0AR, United Kingdom
#11 of 17 hotels in Ipswich
Guests' ChoiceBased on 604 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
8.4
Facilities
7.9
Staff
9.1
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 6 November 2024
Rebecca
United KingdomWe stay often. We're always made to feel welcome. The rooms are comfortable, with air-conditioning and baths in many. A nice hotel.
Stayed in November 2024
Reviewed: 30 October 2024
Linda
United KingdomGood location, comfortable, welcoming, friendly. Ample parking. Brilliant accommodation by staff when I needed a place in the hotel to hold a meeting on my checkout day. One member of staff, Marina really stands out for me, she is so friendly and welcoming every time I stay, nothing is too much trouble, but at the same time very professional. Thank you Marina!
Stayed in October 2024
Reviewed: 27 October 2024
James
United KingdomRoom had warm areas in floor - seemed like hot water pipes - which made the room too warm for me with window closed, with window open too much road noise (was at front if hotel). Would definitely stay again though.
Great helpful staff, good breakfast and clean room.
Stayed in October 2024
Reviewed: 23 October 2024
Cosmin
United KingdomSmall shower cabin, cannot bend down to wash you feet
amazing breakfast, nice staff, very clean
Stayed in October 2024
Reviewed: 17 October 2024
Marc
United KingdomRoom was very hot, no instructions how to use air conditioning
Room was clean, staff very friendly
Stayed in September 2024
Reviewed: 15 October 2024
Veronica
United KingdomIt wasn’t exceptionally cheap but worth paying to be pampered a little. However spoiled somewhat by long, long wait for hot water from the basin (in fact it didn’t always come). Bath & shower were fine
Spacious, comfortable room and bed, staff were courteous and helpful, food etc all excellent. But no dinner service on Sunday of arrival so we had to visit pub just over the road.
Stayed in September 2024
Reviewed: 12 October 2024
Amy
United KingdomClean, comfortable and smart. Not far off A14. Great staff. Quiet at night. Very spacious room. Great breakfast. Plenty of space in car park.
Stayed in October 2024
Reviewed: 30 September 2024
Mick
United KingdomFood very good staff friendly & helpful
Stayed in September 2024
Reviewed: 30 September 2024
Jane
United KingdomThe weather had turned cold and we found the room pretty cold upon arrival. It took us a while to work out how to heat it up, and were eventually successfu, but not before some discomfort. We also couldn't open the wardrobe doors. The bathroom was a little sparse, and and was also a cold room.
We had a large room which was nice and quiet for a Saturday night. The bed was very comfortable. Breakfast was very nice, thank you.
Stayed in September 2024
Reviewed: 26 September 2024
Mike
United KingdomHeating in room was a bit hit and miss and heater in bathroom didn't work (reported at checkout).
Staff are super friendly and helpful. Good cooked breakfast. Comfy bed and quiet room.
Stayed in September 2024
Reviewed: 22 September 2024
Louis
United KingdomNothing
Everything went smoothly. Lovely location, comfortable bed, great breakfast and polite staff.
Stayed in September 2024
Reviewed: 22 September 2024
Natasha
United KingdomClean Good Value Close to local pubs
Stayed in September 2024
Reviewed: 12 September 2024
Karen
United KingdomNo door signs to let know if you need service or to be left alone. If I am staying somewhere for just one or two nights I prefer not to have someone come in and remake my bed etc, I like to find things how I left them. On this occasion I was lucky enough to nab the cleaning lady who very kindly accepted my request and just provided me with more milk. Pillows very uncomfortable, too hard (as have been in most other hotels I have stayed at lately) Breakfast option would have been nice but way too pricey at £15 when all you may want is a bit of toast with an egg on it!
Good room, clean, tidy and spacious. Pretty much everything I needed. Good location with chippy right next door and convenience store just opposite and co-op up the road. plenty of parking, pretty big hotel with lots of rooms.
Stayed in September 2024
Reviewed: 9 September 2024
Richard
New Zealandno real issues
large clean room. good bedside lighting. Appears recently refurbished
Stayed in September 2024
Reviewed: 7 September 2024
Stephen
United KingdomGreat hotel. Very clean. Excellent location. Fantastic staff. Ticked all the boxes.
Stayed in September 2024
Reviewed: 30 August 2024
Karen421
United KingdomBreakfast finishing at 9am during week. Getting cheaper on hooking .com fir extra night after we arrived
Friendly staff . Very clean hotel
Stayed in August 2024
Reviewed: 30 August 2024
Jackie
United KingdomMeals were delicious
Stayed in August 2024
Reviewed: 28 August 2024
Alexander
Spainnothing
Stayed in August 2024
Reviewed: 26 August 2024
Noel
United KingdomRooms need updating,carpets stained.
Friendly staff,nice breakfast
Stayed in August 2024
Reviewed: 25 August 2024
Kendra
United KingdomOnly stayed for one night for family event but nothing I didn't like
Room was very comfortable very clean and modern. Staff more than helpful.. lovely comfortable bed, slept well. Breakfast was very good and cooked to order. Continental breakfast plentiful only slight criticism is the croissants needed warming before serving. Not very flaky and was a little disappointing but other than that very good
Stayed in August 2024
Reviewed: 23 August 2024
Darren
United KingdomWiFi wasn't good in Rm 217 Otherwise all good
The staff were very friendly and helpful. Very clean and neat Good car parking Comfortable bed Nice breakfast freshly cooked
Stayed in August 2024
Reviewed: 20 August 2024
Marilyn
United KingdomThe fried eggs were runny and not well cooked enough - as had been specifically requested.
The staff were very helpful. The room was spotless and beautifully maintained. Ample car parking. Good selection of food at breakfast. Tea and coffee making facilities in the room were good.
Stayed in August 2024
Reviewed: 18 August 2024
Lucy
United KingdomThere was no sound proofing in the rooms and we were woken by noisy guests in the early hours who were running around the corridors, shouting and knocking loudly on other doors. The rooms definitely need better doors on them
Staff were exceptionally helpful, kind and polite.
Stayed in August 2024
Reviewed: 18 August 2024
Cassillis
United KingdomNothing on this trip. Exactly what was needed for a one-night stop.
Price, location, ease of parking.
Stayed in August 2024
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