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Reviews of Civic Hotel 3 stars

87-93 Lampton Rd, Hounslow, Hounslow, TW3 4DP, United Kingdom

#3 of 10 hotels in Hounslow

Guests' Choice

Review score

Based on 1393 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.1

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 10 November 2024

    8.0
    Cheap and Cheerful overnight stop
    • Business trip
    • Family with young children
    • Triple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    We were on the ground floor at the front, there was commotion outside all night that interrupted my kid sleeping.

    Cheap, clean, all of what you needed!

    Stayed in November 2024

  • Reviewed: 3 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night

    Walls are thin, so you can hear other guests at night.

    Nice location. Next to tube station and 15 mins to the Airport

    Stayed in October 2024

  • Reviewed: 18 October 2024

    8.0
    Comfortable
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Mould around shower tray

    Close proximity to my work

    Stayed in October 2024

  • Reviewed: 16 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The building smelt cigarette Too much noise coming from other rooms Customers should not be charged for breakfast if it's not being served.

    Staff were friendly, helpful and understanding but the hotel smelt cigarette and you could hear noise coming from other rooms. The price for the hotel indicated breakfast inclusive but we were told this week no breakfast served yet l was charged wasn't very impressed. Great the hotel had free parking

    Stayed in October 2024

  • Reviewed: 12 October 2024

    7.0
    A basic room ideal for tube into London on Heathrow
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No hairdryer in room No breakfast.

    Bed was comfortable, the shower was good.

    Stayed in October 2024

  • Reviewed: 11 October 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    bed

    location

    Stayed in October 2024

  • Reviewed: 11 October 2024

    7.0
    A nice quaint hotel close to Heathrow!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It would be nice to have some amenities in the rooms, apart from the kettle. Like a small fridge and a microwave, for long stays. Otherwise, a very lovely place to stay at before a long journey.

    It was our 3rd stay at the property. We decided against staying right next to Heathrow but instead somewhere quiet and close to the airport at the same time. It is also close to a lot of curious places if you like to discover things! The staff was friendly, accommodating as always! Thank you so much!

    Stayed in October 2024

  • Reviewed: 5 October 2024

    8.0
    Cosy n comfortable e great service friendly staff good for the price location
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    For one night stay it was perfect but if to stay longer would be nice to have mini fridge but other than that no complaints

    It was nice place just right for one night stay n location was good as travel by train n got of station n civic hotel was walking distance so that was helpful would recomend this place as price paid was good so nice stay

    Stayed in September 2024

  • Reviewed: 2 October 2024

    7.0
    Very average
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very basic. Room was not that clean.

    Location was good

    Stayed in October 2024

  • Reviewed: 1 October 2024

    8.0
    Space and amenities were satisfactory, a few improvements in hygiene.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    However, the towels could have been washed more thoroughly, as there was an unpleasant odour. The shower temperature was also inconsistent, with bursts of boiling water at times.

    I briefly stayed at the Civic Hotel from 9 pm to 6 am. The room and bathroom were spacious, and the availability of free parking was a bonus.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    7.0
    Good location to visit London, clean with all you need at a good price.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

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    Stayed in September 2024

  • Reviewed: 28 September 2024

    8.0
    Very friendly, clean, comfortable.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We could have done with a 2nd pillow each but to be honest, we were so tired from what we'd been doing during the day, we barely noticed. This is something I'm sure would've been provided had we asked but it wasn't that much of an issue at all.

    Communication was fantastic. They were kind enough to let us park early/later on arrival and departure day whilst we had days out in central London. The room were comfortable, clean and the shower was lovely! It's about a half hour tube ride into central London, doesn't take long at all. We will definitely return when visiting London again.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    7.0
    Good value budget hotel for one or two night stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Carpets very stained.

    Location near to underground for airport. Breakfast very good.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Close to Twickenham

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    A useful choice of hotel accommodation
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    My kettle didn't work and the windows weren't double glazed so some traffic and aircraft noise

    The room was clean and comfortable, the location was good

    Stayed in September 2024

  • Reviewed: 11 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The room was noisy and hot. The bed had a comforter that was too heavy for the temperature and no other options in the room. There was a small noisy fan in the room which was impossible to sleep with. The shower head needed fixing.

    It was close to a train station on the Heathrow line so easy to get to from the airport and easy to get downtown. The breakfast was good and made to order. Nice to have a jug and tea and coffee, but jug didn't fit under the tap so painful to use

    Stayed in September 2024

  • Reviewed: 31 August 2024

    7.0
    Price is bit higher but the stay was anyhow good.
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room size is too small.

    Breakfast was good but because of 10 minutes delay in one morning they didn’t give me breakfast.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 1 night

    staff very helpful

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Great locations
    • Leisure trip
    • Family with young children
    • Triple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Great location for underground to London and Heathrow airport, friendly community

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Good value.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very small. Wasn't as easy as I thought to gunnersbury park but I'm not very good on the tubes so probably just me.

    It was good value for money .had your Basic needs covered.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning and room very hot.

    We had to book here in an emergency when our flight was delayed. It did the job for one night arrival at 8pm leaving at 7am

    Stayed in August 2024

  • Reviewed: 2 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little hot in the room but fan provided so slept OK despite the heat.

    Perfect for airport overnight stay.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Good, reasonably price hotel in a convenient location for Heathrow airport
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Difficult to get a heavy suitcase up the stairs. Although the room was serviced daily, towels were not replaced every day ( clean towels were provided 2 out of 3 days)

    Good location with free parking on site. Very friendly, welcoming receptionist. Sufficient tea and coffee provisions which were refreshed daily.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    7.0
    Would stay again!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Garden a little messy NOISY DISRESPECTFUL GUESTS ( not the fault of the hotel )

    Great budget hotel Basic but clean Lovely bed, linen and towels Warm and friendly helpful staff Parking Close to train station

    Stayed in July 2024

Showing 1 – 25

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