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Reviews of Civic Hotel 3 stars

87-93 Lampton Rd, Hounslow, Hounslow, TW3 4DP, United Kingdom

#3 of 10 hotels in Hounslow

Guests' Choice

Review score

Based on 1393 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.1

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.6

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 3 March 2024

    7.0
    Room for Midgets!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    You need to be thin & midget to be in the room. Size 12 up stay away. I felt suffocated due to the size of room. I suppose it reflects the price. Lack of shelve/space in the bathroom. I put my toothbrush & toothpaste etc on top of the WC cistern. & where will i put the towel when i shower??? I hang on the shower panel & get wet!!! Simple hooks behind the door will do the trick but guess what no one thought about it!!!!!

    Hotel is pleasant but at the time we were there renovation work was going on a lot of noise & hallway was full of materials & tools. Our room was small & the bathroom was even smaller. I guess you get the price you paid for which is quite reasonable. Only good for very short stay as the size of the room is a lot to be desired. The excellent point is walking distance to the tube & late night shops. Front desk was polite. Love Ramona the only star in the hotel. She's awesome & friendly. The hotel is lucky to have her.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Clean room nice tea and coffee in the room very helpful lady on reception sano
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and fair price

    Stayed in February 2024

  • Reviewed: 23 February 2024

    7.0
    Just not happy with the towels cleaning and the bathroom not convenient. Not bin, no rack.
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The towels is look disgusting have few side with yellow marks in it. Not just one towel but few towels. Look not clean. Bathroom have no space for me to set my morning essentials stuff. Not convenient.

    Location is good close to the tube station and free parking.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    ok for one night
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy early hours ..staff not very friendly ...handed my key card in spoke to receptionist she didnt even bother to look away from the computer and mumbled ...great for plane spotters

    comfy bed, good shower ,clean fresh room

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Good value , clean and comfortable.
    • Leisure trip
    • Couple
    • Triple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Na

    Clean and friendly

    Stayed in February 2024

  • Reviewed: 15 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The single bed by the window of our room was very very saggy :(

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    ok
    • Business trip
    • Group
    • Classic Quadruple Room
    • Stayed 2 nights

    being refurbished, back gardens need a lot of work

    clean

    Stayed in February 2024

  • Reviewed: 9 February 2024

    7.0
    Cheap and cheerful
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Noisy at night.

    Free parking decent wifi

    Stayed in December 2023

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Broken shower door made a lot of noise. Coffee cups were dirty.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    7.0
    the stay was okay but i expected more.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    a bigger room and a biger tv. cutlery and plates.

    The room was smaller than I expected. The bed was very comfortable and the bedding was clean. The toilet room was very annoying because every time i turned on the light it also turned on the ventialtion system which was very noisy and woke up my baby a few times.

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location and parking

    Na

    Stayed in January 2024

  • Reviewed: 20 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Very small room.....

    Near in train station. Staff are very helpful.

    Stayed in November 2023

  • Reviewed: 16 January 2024

    7.0
    Good
    • Business trip
    • Couple
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in January 2024

  • Reviewed: 11 January 2024

    7.0
    Good
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough pillows so difficult to get comfortable

    Location was amazing next to tube station and local shops and free parking was added bonus It was perfect for me stayed 2 days staff were excellent

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Good hotel to rest before continuing journey to London or back to Heathrow.
    • Leisure trip
    • Group
    • Triple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Room is small, but this is expected for a transit hotel.

    It is near to Hounslow Central Station. It has ground floor units so we dont have to carry heavy luggage up.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Its not a place for light sleepers. Due to thin walls we can even hear snoring from the rooms beside.

    Location and staff

    Stayed in December 2023

  • Reviewed: 30 December 2023

    8.0
    The reception staff were very helpful and polite! Really good value for money would recommend if you want someone easy t
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t anything I didn’t like about the property good value for money! Brilliant hotel👌

    Nice and friendly staff, room nice and clean! Really good location right near the underground and bus stops 👍

    Stayed in December 2023

  • Reviewed: 23 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    It very noise on the second floor We can not slepp first night

    It was clean

    Stayed in December 2023

  • Reviewed: 22 December 2023

    8.0
    My family Xmas run around.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The carpets could do with a good clean but the place was still fine.

    The staff were absolutely brilliant and a great help with anything I may have needed.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Car Parking facility. Nearby Metro /train Station.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Very comfortable
    • Leisure trip
    • Group
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The location

    Stayed in December 2023

  • Reviewed: 2 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Relatively close to the underground station (Houslow Central) and Heathrow airport. Short walk to Hounslow main shopping area Quiet adequate or a reasonable room tariff. Planes to/from Heathrow fly over the area, but we didn't find the noise unbearable. The room we stayed in was a bit smaller but adaquate. Staff were reasonably friendly.

    Stayed in November 2023

  • Reviewed: 30 November 2023

    8.0
    Very good
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Sound from other rooms tends to carry quite a bit.

    Very clean and good value.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Room was like a dorm that wasn't finished. No lampshade and a frayed blind. Shame really as those little touches would make a big difference.

    Close to tube station (overnight stay after flying into Heathrow). Friendly staff, new & clean shower room. Breakfast (included in our price) was good for an included item. For the price and location it was good value.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    7.0
    Basic but perfect for a short stay at reasonable prices.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    For the price its hard to grumble but a bedside lamp would have been really useful. It's very plain and basic but all we did was sleep there and shower, so the fundamentals were all good.

    The hotel is super convenient from the M4 and to the Picadilly Line. It's not long before you're in the centre of London. Car parking is free which is a massive bonus too. All of the staff were lovely and friendly and we felt very welcomed. Super clean, comfy bed and shower had piping hot water.

    Stayed in November 2023

Showing 76 – 100

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