As a 4-star hotel, room a bit basic. Toilet is small.

Great location for work as it’s a 3 mins walk to my office. Staff are friendly. Love the Crabtree toiletries. It’s quiet. Got me to join Honours club.

Stayed in September 2024

It can't be changed but the bathroom is very small not much space for 2 people to put anything.

The location we could get a bus outside or walk from back of hotel to the river. The staff were friendly both on the reception desk and in the resturant. Our bedroom was on the garden side and quiet at night. Toiletries are nice in bathroom

Stayed in September 2024

As usual, not enough tea bags and coffee/milk sachets plus only basic toiletries. Shame the safe didn’t work and there was no fridge. Not a lot of drawer space to store clothes.

Short walk from busy Temple Meads Station. Small historic park out the back great for picnic also handy for pubs, restaurants and convenience stores. Plenty of drawers and storage so didn’t have to live out of suitcase. Everything had solid feel about it if little old fashioned.

Stayed in September 2024

A biscuit with the teas and coffees in the room

The staff were very polite and helpful. Particular thanks to Annie at reception for her exemplary manner in settling me into the hotel and getting oriented.

Stayed in September 2024

Unfortunately I slipped as I entered the shower as the base was very slippery and I hurt my leg and knees I was given an ice pack from reception staff I had trouble walking because if this I was given a show mat after the fall!

Friendly reception staff Breakfast tasty and fabulous variety

Stayed in September 2024

Breakfast was nothing special, the sausages were horrible. Lack of parking in the hotel carpark. The bed was hard and uncomfortable.

Location, room was a reasonable size, quiet, clean, etc. The public areas were clean and well presented.

Stayed in September 2024

Convenient to local bars, restaurants, and shopping areas. Comfortable bed and room, breakfast was great.

Stayed in August 2024

It was very expensive for what you get. We paid £182 for a queen room with a park view. And I suppose through no fault of the hotel the park view was of homeless people camping in tents. The breakfast was poor quality.

It was centrally located near the train station. The room was clean with tea and coffee facilities. The bed was comfortable.

Stayed in September 2024

Couldn’t see the harbor from here.

In a business area.

Stayed in September 2024

Room was smaller than expected for a Hilton. Bathroom was small. Lounge area was too small for guests. Overall expensive for what we got.

Location was good and central, close to station. Reception staff were extremely helpful. Waiters were friendly and effective. Breakfast was good.

Stayed in September 2024

Not in the city centre as mentioned in their add.

Clean, quiet

Stayed in September 2024

It was a bit pricey

location was close to the central station, staff were really helpful with the questions we had.

Stayed in August 2024

Good big modern hotel, good breakfast. Near the center of Bristol and near the port.

Stayed in September 2024

Location - in a commercial area. The garden terrace was not as I expected, much smaller and “unglamorous “

Breakfast and staff

Stayed in September 2024

No biscuits in room. No USB connection within at least one plug socket. Bathroom was small for a room of this price.

Staff were excellent and very helpful. Bed was comfortable.

Stayed in September 2024

We were on 4th floor, lower floor would have been much better

Friendly staff, nice room, very clean, decent breakfast

Stayed in September 2024

A great hotel for us as we wanted somewhere near the station for one night. Check in was quick, the room was great (had everything we wanted), breakfast was good and the location was great for us. All the staff were lovely, special thanks to Peter for providing me with plasters and being great at check in. It was quiet and clean and honestly exactly what we needed. It was expensive for one night but it was a Saturday and freshers week so I think demand was high and that's economics. It was still the cheapest in Bristol for that night when we booked.

Stayed in September 2024

The only down side was the air conditioning in my room, where the instructions on the wall next to the control unit were clearly for a different control unit.

A great location, good parking, and friendly staff. Everything very clean and well looked after. Efficient, comfortable, and convenient.

Stayed in September 2024

View from room. We asked for a room with some view as we were celebrating. Ended up with a brick wall and office window. No view at all. Over looking a dump site / back area to another building. Disappointing due to the number of rooms. The hotel could have been a little more accommodating. Even with a partial nice view. But a brick wall. Basically ignored our request sadly.

Location and car parking facilities. The downstairs area was inviting.

Stayed in September 2024

Woodwork and carpet could use a little care

Location is great. Staff are very friendly and courteous. Room was comfortable

Stayed in September 2024

Breakfast was good but they did run out of some bakery items and fruit. The staff struggled to keep on top of cleaning and setting up the tables at busy times. Parking was quite expensive but as expected for the central location.

Location was good. About 10 minutes walk to Cabot Circus and 20 minutes to the harbour. Room was clean and well equipped. Staff were friendly. Didn't have any problems with parking.

Stayed in September 2024

Nothing to dislike

Great location, nice rooms, and quiet

Stayed in September 2024

The fact our name wasn’t on the breakfast list the first morning

Everything

Stayed in August 2024

Small shower with a weird door. Breakfast is expensive but it is good.

Comfortable bed and friendly staff

Stayed in September 2024