It was very expensive for what you get. We paid £182 for a queen room with a park view. And I suppose through no fault of the hotel the park view was of homeless people camping in tents. The breakfast was poor quality.

It was centrally located near the train station. The room was clean with tea and coffee facilities. The bed was comfortable.

Stayed in September 2024

Couldn’t see the harbor from here.

In a business area.

Stayed in September 2024

Room was smaller than expected for a Hilton. Bathroom was small. Lounge area was too small for guests. Overall expensive for what we got.

Location was good and central, close to station. Reception staff were extremely helpful. Waiters were friendly and effective. Breakfast was good.

Stayed in September 2024

Not in the city centre as mentioned in their add.

Clean, quiet

Stayed in September 2024

It was a bit pricey

location was close to the central station, staff were really helpful with the questions we had.

Stayed in August 2024

Good big modern hotel, good breakfast. Near the center of Bristol and near the port.

Stayed in September 2024

Location - in a commercial area. The garden terrace was not as I expected, much smaller and “unglamorous “

Breakfast and staff

Stayed in September 2024

No biscuits in room. No USB connection within at least one plug socket. Bathroom was small for a room of this price.

Staff were excellent and very helpful. Bed was comfortable.

Stayed in September 2024

We were on 4th floor, lower floor would have been much better

Friendly staff, nice room, very clean, decent breakfast

Stayed in September 2024

A great hotel for us as we wanted somewhere near the station for one night. Check in was quick, the room was great (had everything we wanted), breakfast was good and the location was great for us. All the staff were lovely, special thanks to Peter for providing me with plasters and being great at check in. It was quiet and clean and honestly exactly what we needed. It was expensive for one night but it was a Saturday and freshers week so I think demand was high and that's economics. It was still the cheapest in Bristol for that night when we booked.

Stayed in September 2024

The only down side was the air conditioning in my room, where the instructions on the wall next to the control unit were clearly for a different control unit.

A great location, good parking, and friendly staff. Everything very clean and well looked after. Efficient, comfortable, and convenient.

Stayed in September 2024

View from room. We asked for a room with some view as we were celebrating. Ended up with a brick wall and office window. No view at all. Over looking a dump site / back area to another building. Disappointing due to the number of rooms. The hotel could have been a little more accommodating. Even with a partial nice view. But a brick wall. Basically ignored our request sadly.

Location and car parking facilities. The downstairs area was inviting.

Stayed in September 2024

Woodwork and carpet could use a little care

Location is great. Staff are very friendly and courteous. Room was comfortable

Stayed in September 2024

Breakfast was good but they did run out of some bakery items and fruit. The staff struggled to keep on top of cleaning and setting up the tables at busy times. Parking was quite expensive but as expected for the central location.

Location was good. About 10 minutes walk to Cabot Circus and 20 minutes to the harbour. Room was clean and well equipped. Staff were friendly. Didn't have any problems with parking.

Stayed in September 2024

Nothing to dislike

Great location, nice rooms, and quiet

Stayed in September 2024

The fact our name wasn’t on the breakfast list the first morning

Everything

Stayed in August 2024

Small shower with a weird door. Breakfast is expensive but it is good.

Comfortable bed and friendly staff

Stayed in September 2024

The position

Stayed in August 2024

A/C noisy

Well located, room very bright and airy (although A/C unit very noisy) - ensuite compact but fine.

Stayed in August 2024

Air conditioning

Comfortable room and helpful staff. Only noise from main road a problem. The AC was difficult to use as the directions were for a previous model

Stayed in September 2024

No choice of tea or biscuits in the room - most 5 star hotels provide this. As above re breakfast

Breakfast was good but would have liked to see poached eggs, smashed avocado on sourdough bread as an option too Arc (working in the breakfast area) was a delightful young man super friendly and helpful!

Stayed in September 2024

Good location near rail station. Helpful staff, outdoor terrace near bar area facing a park.

Stayed in July 2024

The breakfast could have been better. I would have liked a choice of eggs, rather than just the scrambled variety, and there was a poor selection of fresh fruit (a fruit salad would've been nice) and healthy cereal options (muesli, granola, oat-based and mixed cereals). The coffee was standard, push-button hotel quality, which was actually OK except that I do prefer individually hand-crafted coffees. I would have appreciated an aircon instruction leaflet in the room as the device on the wall was not easily understood.

The room was comfortable and clean. The bathroom facilities were impressive, particularly the shower (water strength, toiletries provided, cleanliness) and heated mirror (new to me). Also, the reception and room service staff were very friendly.

Stayed in August 2024

They over charged me and am still waiting for refund

Location friendly staff

Stayed in August 2024