40 trinity square, City of London, London, EC3N 4DJ, United Kingdom
#155 of 1,024 hotels in London
Guests' ChoiceBased on 4546 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.7
Staff
9.2
Value for money
8.1
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
John
United KingdomDid not seem enough power to charge my IpadPro and the shower pressure could have been better.
Overall ambiance of hotel including room.
Stayed in May 2024
Reviewed: May 8, 2024
Edel
IrelandThe room was a little small with the bed in against the wall, making it awkward getting in and out of the bed. Apart from that it had everything we needed
Amazing location and friendly staff. Room and hotel very clean
Stayed in May 2024
Reviewed: May 7, 2024
Victoria
United KingdomNo tea and coffee facilities in the room
Brilliant location. The hotel was very modern and clean. Really wide selection at breakfast. The room was very quiet and comfortable. The shower was perfectly powerful.
Stayed in May 2024
Reviewed: May 7, 2024
Mihai
RomaniaThe room size, in room bathroom
Modern hotel, clean room and awesome location
Stayed in May 2024
Reviewed: May 6, 2024
Janet
United KingdomNothing to dislike - only tiny thing we would have like fascilities to make tea / coffee in our room
Fantastic location , great design with comfortable rooms and very helpful staff.
Stayed in May 2024
Reviewed: May 6, 2024
Mark
United KingdomWould expect breakfast included for the price.
Superb location and views from the room. Love the clever use of space in the room too.
Stayed in May 2024
Reviewed: May 5, 2024
Melanie
United KingdomNo tea and coffee in the room
Well designed and great location. Superb breakfast
Stayed in May 2024
Reviewed: May 5, 2024
Edward
United KingdomThe views from the bar are priceless. All of the staff were brilliant, courteous and attentive, happy and well trained. Nadia in the bar was a credit to the citizenM brand and company ethos. This was not our first experience with the brand and will not be our last. We will be visiting this place again. The only problem we had was with the tv, but this was not important to us. Awesome experience
Stayed in May 2024
Reviewed: May 5, 2024
Karen
United KingdomNothing it was great
Everything the rooftop bar was superb .What a view
Stayed in May 2024
Reviewed: May 5, 2024
Daniel
United States of AmericaGreat hotel incredible location just outside the metro station, modern facilities and friendly staff
Stayed in May 2024
Reviewed: May 5, 2024
Lars
NorwayIt is hard to find anything to complain about CitizenM. In our 2 nights stay we had a wonderful time. Friendly staff, good breakfist, fast Wifi, incredible view, spectacular roof-top-bar, nice checkin and checkout procedure. The room also have different power sockets. UK + US + EU? + USB type A for charging mobile devices.
Stayed in May 2024
Reviewed: May 4, 2024
Sarah
United KingdomNothing
Very comfy bed. The staff were so welcoming and helpful. Great location
Stayed in April 2024
Reviewed: May 4, 2024
Mark
United KingdomFantastic rooms that aren't huge but super comfortable and great tech. Very friendly staff
Stayed in May 2024
Reviewed: May 3, 2024
Pauline
United States of AmericaI wish there was a kettle in the room I like to have a cup of coffee before you I leave my room
We didn't have breakfast but we got coffee
Stayed in May 2024
Reviewed: May 3, 2024
Hannah
United KingdomNothing
The view of the Tower of London was amazing! Nice central location
Stayed in April 2024
Reviewed: May 3, 2024
Michelle
United KingdomIpad in room didn't fully work. Couldn't control tv or radio.
Stayed in April 2024
Reviewed: May 1, 2024
Nikola
SerbiaThe room was small but comfy if you are alone. The only issue was the elevator. Usually one was not working and it might take you some time until one arrives.
Location of the hotel is great, right above the metro station and a few minute walk from the Tower of London. Perfect if you are staying for a business and you have to be near the City.
Stayed in February 2024
Reviewed: May 1, 2024
Ros
United KingdomNo tea making facilities in room
Modern clean fun and excellent location
Stayed in April 2024
Reviewed: April 30, 2024
Rita
United States of AmericaIt was great location! Very attentive staff, especially Joseph and Anna who made my birthday stay very memorable. Ultra modern hotel.
Stayed in April 2024
Reviewed: April 29, 2024
Natalie
United KingdomThe only issue I had was that there was a sewage smell coming from our sink in our room especially when we ran the water
The property was very central and a stone throw away from the underground so it was very easy to get around the city and back.
Stayed in April 2024
Reviewed: April 29, 2024
Colleen
United KingdomAll good.
Ambience, staff, Location.
Stayed in April 2024
Reviewed: April 28, 2024
Siân
United KingdomIt was all fabulous 👌 Just the aircon made a bit of a rattle at night but not important. I will definitely return!!
The staff were great. The room was amazing. My nephew loved using the ipad. The view from the bar was amazing!!!! HIghly recommended 👌
Stayed in April 2024
Reviewed: April 28, 2024
Leah
IrelandI liked everything!
The property is stylish, very clean and the staff are so polite and welcoming. The roof top bar is exceptional, the views are incredible at night and the bar man that served us was so friendly and brilliant at his job!
Stayed in April 2024
Reviewed: April 27, 2024
Melissa
United KingdomNo kettle or drinks facilities in room
Location was amazing
Stayed in April 2024
Reviewed: April 26, 2024
Michele
United KingdomGreat location, cool vibe. Great high level cocktail bar with amazing views. Our bedroom had an incredible view of the tower! Loved it.
Stayed in March 2024
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