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Reviews of citizenM Glasgow 4 stars

60 Renfrew Street (corner of Hope Street), Glasgow City Centre, Glasgow, G2 3BW, United Kingdom

#36 of 82 hotels in Glasgow

Guests' Choice

Review score

Based on 4940 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 17 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The fan in the shower unit is way too noisy and needs turning down - as it’s on 24/7. Understanding they need the air circulating but it’s very aggressive and disruptive to sleep.

    Unique space - bed was great

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Staff very good. Technical issues not do good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    A few technical problems Had to move room early in morning Also electiric sockets not working so couldn’t charge phone properly.

    Staff were very good. Great attitude and helpful

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    Excellent Hotel. Will be back
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, it was modern and staff were very friendly and it was spotless.

    Stayed in May 2024

  • Reviewed: 13 June 2024

    8.0
    Great place for a base
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea/coffee in the room

    Lively and well placed. Funky decor

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The decor is amazing, rooms are lovely and modern

    Stayed in May 2024

  • Reviewed: 6 June 2024

    8.0
    Great place for a solo traveler to Glasgow
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No real place to put your suitcase. A luggage rack would have been handy. Although this was a double, it is really too small for 2 people (I was solo). Far side of the bed only accessible by crawling over.

    Great location for accessing my tours and the train station. Lots of restaurants close by. Room was very nice for one person. Comfortable and the controls on the tablet were easy to use.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Seriously cool hotel in the heart of Glasgow.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great staff!! Excellent location. Rooms are small and cozy - like staying on a sleek boat. Bfast is wonderful- don’t miss it.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    7.0
    A pleasant experience in thoroughly modern surroundings.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not clear where to find the rooms. No signage.

    Room

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Comfortable, new and clean with enthusiastic staff

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    nothing

    amenties were good

    Stayed in May 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    One small issue, there was nowhere to put my own shampoo, its nice you have your own but I have to use my special shampoo, so I had to put it on the floor, maybe a shelf would be useful.

    I really liked the setup of the room, having a gigantic bed right next to the window was really great, I am a big fan of home automation so controlling the lights, colours and blinds from the iPad and my phone was great. Checking in using the screens is brilliant, no big queues to hang around in, loved this. The community area was really well thought out, the decor was fantastic and it was open and spacious. Great touch.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    Fun hotel, would definitely stay again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Lots of things in the room were controlled via an app on your phone, or on a tablet (supplied by hotel), a bit ‘hit and miss’ whether it worked, couldn’t get the tv to come on, and the air con didn’t adjust itself, despite the control saying it had, were not bothered about tv, but it was a very hot day/night so a cooler room temp would have helped.

    Very modern, interactive, fun place to stay. Room was comfortable, well designed, and functional. Bed was so so so comfortable. Staff helpful, friendly. Food in restaurant (breakfast) was just great.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast selection was very poor

    Clean comfortable room.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    great hotel for a city break
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    the final morning the ipad did not respond but we were leaving anyway

    all very good liked playing with the ipad, changing the room temp. was excellent! loved the "mood lighting" checking out was so smooth- just a couple of clicks!! all staff were very amiable and helpful

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Excellent central location, comfy room, friendly staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Blackout blinds and lights didn't quite work right so we did get left in the dark at one point! Also disappointing not to have any tea/coffee making facility in the room for when we arrived and before breakfast.

    Very comfy bed and pillows, lovely shower, funky controls of lights/blinds etc via iPad, well designed small space. Very well insulated so no noise from outside or other rooms. Excellent breakfast, self-service buffet with great choice and quality, nice to be able to have as much or as little as you want.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Just the limited space in UK hotels

    Loved the tech for the room, bed was very comfortable, loved being able to see the city view. Loved the convenient location and the cleanliness of the room. Especially loved the excellent breakfast and the art!!! Two thumbs up and keep up the great work!

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    No acess to make own coffee, kitchen under staffed and lack of food available. Kitchen completely ran out by 8pm for mains

    Clean tidy

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Citizen M Hotel is my favourite place to stay when I travel to Glasgow
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    It took a really long time to get my coffee at breakfast

    Bed was really comfy and a great shower

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Styling and comfortable hotel but lacking some of the basics
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Staff were hard to find and contact No tea/coffee in room Using a tablet to control lighting, TV, blinds in the room becomes inconvenient Parking is expensive

    Modern design and large lounge areas Comfortable bed Location

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Great nights sleep
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Great room with a massive bed that has to be seen to be believed.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Clean. Friendly. Functional. Thanks.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    To be honest, rooms are 'ruthlessly functional' with chairs not designed for in-room comfort. Bed occupies all of the room width towards the window, making it a bit of a 'mountaineering' expedition getting in to bed! But we are older, and I guess our climbing practice days are less frequent.

    Staff courtesy and attitude was very good. Standard of attention to detail in cleanliness was high.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Comfortable bed large shower room
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Modern theme

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Excellent 👍
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed extremely comfy. Like how lights tv and blinds controlled on ipad. Impressive

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    If you just want a place to sleep, this is clean and comfortable.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The TV didn't work, the electronic controls for the lights, blinds and curtains only worked intermittently. The room had a decidedly battered feel to it. We were there to sleep, so it didn't matter to us - but it might to you.

    It is clean and well located.

    Stayed in May 2024

Showing 1 – 25

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