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Reviews of citizenM Glasgow 4 stars

60 Renfrew Street (corner of Hope Street), Glasgow City Centre, Glasgow, G2 3BW, United Kingdom

#36 of 81 hotels in Glasgow

Guests' Choice

Review score

Based on 4967 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 24 June 2024

    8.0
    always good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    free breakfast?

    everything was good

    Stayed in March 2024

  • Reviewed: 22 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Would love to have had a kettle in the room

    The funkiness!

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Very enjoyable stay,funky holiday with friendly staff, would highly recommend.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    I like to have tea and coffee facilities in my room, there were none and could be added.

    Location of the hotel in the city centre, easy to get to all the places! Very modern, cool hotel with great features with the iPad controls of the room, staff were very helpful and polite.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Nice
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No kettles in room

    Didn’t have breakfast

    Stayed in May 2024

  • Reviewed: 19 June 2024

    9.0
    Definitely use again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No coffee/ tea making facilities

    Excellent nights sleep in a big comfy bed. Shower spot on. Staff very friendly and helpful.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Nice hotel with a modern twist that I like, I will be back.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Modern

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Chromecast is a a good feature but sadly not working. Rooms a little cold and annoying that can't turn AC off so always a slight noise. Minor complaints though, would return. Would prefer tea facilities in room and bottled water.

    Clean rooms, small but functional. Nicely decorated.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Modern friendly hotel!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn't realise you had to request a room clean on the iPad in the room, which meant we missed out, but reception did bring anything we needed. There are no kettles or options to make a hot drink in the room or public areas which I think would have brought the rating up a little. .

    Hotel was really well laid out and modern and fun. Staff were extremely friendly and helpful. You felt that the staff enjoyed working there. I liked the check in process and the options of choosing rooms on certain floors/view. Bed was massive and super comfy, liked the options of blackout blinds and day blinds. There is really nice lounge and co working spaces so think this is great for business and leisure breaks.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    It was one night, with husband, not suitable for friends sharing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No tea/coffee making facility in the room. Not being able to access bed from both sides

    Good ventilation View over the city Remote control everything

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked all of it.

    Room was very clean. Very basic appliances included but honestly, it was everything you could need. I liked the theme of the hotel. The modernisation was very cool, too! Being able to control everything from an IPad or my own phone was very good.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Great place overall
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    No actual bathroom separated by a wall and proper door. The glass/plastic "wall" is see-through and the door is not all the way down meaning noises come through. This is fine if you are alone but if you share with someone better be very confortable with eachother.

    Location, cleanliness

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    Definitely worth it!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Checking in felt a little long, whilst there was staff available to help who were lovely btw I think I would of preferred checking in with a staff member, also having a kettle and some tea/coffee would of been nice

    The bed was so comfy! And the shower was great! Being able to control everything with the iPad was really nice! It's a good TV as well

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The fan in the shower unit is way too noisy and needs turning down - as it’s on 24/7. Understanding they need the air circulating but it’s very aggressive and disruptive to sleep.

    Unique space - bed was great

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Staff very good. Technical issues not do good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    A few technical problems Had to move room early in morning Also electiric sockets not working so couldn’t charge phone properly.

    Staff were very good. Great attitude and helpful

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    Excellent Hotel. Will be back
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, it was modern and staff were very friendly and it was spotless.

    Stayed in May 2024

  • Reviewed: 13 June 2024

    8.0
    Great place for a base
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea/coffee in the room

    Lively and well placed. Funky decor

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The decor is amazing, rooms are lovely and modern

    Stayed in May 2024

  • Reviewed: 6 June 2024

    8.0
    Great place for a solo traveler to Glasgow
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No real place to put your suitcase. A luggage rack would have been handy. Although this was a double, it is really too small for 2 people (I was solo). Far side of the bed only accessible by crawling over.

    Great location for accessing my tours and the train station. Lots of restaurants close by. Room was very nice for one person. Comfortable and the controls on the tablet were easy to use.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Seriously cool hotel in the heart of Glasgow.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great staff!! Excellent location. Rooms are small and cozy - like staying on a sleek boat. Bfast is wonderful- don’t miss it.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    7.0
    A pleasant experience in thoroughly modern surroundings.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Not clear where to find the rooms. No signage.

    Room

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Comfortable, new and clean with enthusiastic staff

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    nothing

    amenties were good

    Stayed in May 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    One small issue, there was nowhere to put my own shampoo, its nice you have your own but I have to use my special shampoo, so I had to put it on the floor, maybe a shelf would be useful.

    I really liked the setup of the room, having a gigantic bed right next to the window was really great, I am a big fan of home automation so controlling the lights, colours and blinds from the iPad and my phone was great. Checking in using the screens is brilliant, no big queues to hang around in, loved this. The community area was really well thought out, the decor was fantastic and it was open and spacious. Great touch.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    Fun hotel, would definitely stay again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Lots of things in the room were controlled via an app on your phone, or on a tablet (supplied by hotel), a bit ‘hit and miss’ whether it worked, couldn’t get the tv to come on, and the air con didn’t adjust itself, despite the control saying it had, were not bothered about tv, but it was a very hot day/night so a cooler room temp would have helped.

    Very modern, interactive, fun place to stay. Room was comfortable, well designed, and functional. Bed was so so so comfortable. Staff helpful, friendly. Food in restaurant (breakfast) was just great.

    Stayed in June 2024

Showing 1 – 25

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