New Road, Swindon, SN4 0NE, United Kingdom
#5 of 20 hotels in Swindon
Guests' ChoiceBased on 991 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
9.3
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 28 June 2024
Selina
United KingdomNothing
Spacious, comfortable room. Good breakfast. We ate a tasty dinner in the hotel restaurant too
Stayed in June 2024
Reviewed: 26 June 2024
Paul
United KingdomNothing stands out
Venue was a great setting, staff friendly and welcoming. Room had smell of fresh paint, was overwhelming. Staff quickly moved room without any issues
Stayed in June 2024
Reviewed: 25 June 2024
Hawkins
United KingdomLovely breakfast, good choice.
Stayed in June 2024
Reviewed: 23 June 2024
Anna
United KingdomA lovely country house hotel . Very clean. The staff were all very polite and very helpful. We had a lovely 2 course meal for £32 , the dining room was clean and spacious . The bar was very well stocked . Staff were attentive they gave you space and did not impose themselves on us . The food was delicious . Our breakfast again in the dining room was laid.out in the bar are _ self service buffet all element of cooked breakfast were hot and nicely displayed . Cereal , fresh melon pastries and yoghurt. At the table staff asked if we would like drinks and toast. Our room number 10 was massive , great sized bathroom bath shower and toilet were all modern . We really enjoyed our stay.
Stayed in June 2024
Reviewed: 19 June 2024
Vivian
NetherlandsEverything was very good so nothing to not like
The staff was really friendly. Breakfast was super good . The rooms were clean and had everything we needed. Especially enjoyed a good hot bath after strolling the beautiful surroundings. It felt like a Jane Austin Bridgerton experience
Stayed in June 2024
Reviewed: 18 June 2024
Karen
AustraliaNo lift
Lovely staff.
Stayed in June 2024
Reviewed: 18 June 2024
Chris
United KingdomBeautiful hotel
Stayed in May 2024
Reviewed: 17 June 2024
John
United KingdomLooks a little tired from the outside and rooms could do with some TLC…old fashioned wooden look seat, stained toilet (under water line). Badly tiled in places. Carpet rushed up by door.
Fabulous location, superb food and exceptionally good staff. Room rate was reasonable and included breakfast which was very good. Dinner was excellent value, served with care, great food, well presented. Nice comfortable bar area, again with attentive staff.
Stayed in June 2024
Reviewed: 17 June 2024
Roberto
MaltaAfternoon tea was delicious and the english breakfast was very filling.
Stayed in June 2024
Reviewed: 16 June 2024
Mariana
United KingdomAlthough I loved the stay as an overall, there is always room for improvements. The toiletries are quite basic (which doesn’t include a conditioner if you want to wash your hair and the body wash and shampoo are the same washing liquid). The room cleaning was lower than expected (found shaved hair in the bathroom when arrived).
The staff is amazingly friendly and always ready to help. Our room was super spacious and fitted us perfectly for the weekend. The breakfast doesn’t have many items but is what you need and is delicious. I really enjoyed my stay.
Stayed in June 2024
Reviewed: 14 June 2024
Lee
United KingdomStandard size double bed, not a complaint , as advertised as a double room but room size could easily take a king size . Breakfast could have been hotter and some items ( fruit / yoghurt) had run out and were not replaced .
Spacious room . Lovely evening meal . Very friendly staff. Great rate for B and B .
Stayed in June 2024
Reviewed: 14 June 2024
Jennifer
United Kingdomthe country side not in a town/city quiet,
Stayed in June 2024
Reviewed: 11 June 2024
Brodie
United KingdomHard bed and something sounding like a water fountain that kept me awake the entire night.
Really cute property, would have been absolutely amazing in its time. Beautiful grounds and lovely staff.
Stayed in June 2024
Reviewed: 9 June 2024
Andrew
United KingdomSausages could have been more evenly browned.
Toast & spreads were great.
Stayed in June 2024
Reviewed: 9 June 2024
Arnoldus
NetherlandsPerfect
Stayed in June 2024
Reviewed: 8 June 2024
Roy
United KingdomSound of overhead water tanks filling up until 11.30pm and then again from 6.30am onwards the following morning. Reported problem to night-man but there was nothing he could do to alleviate as " no spare rooms" (we were Rm 19 top floor)
Everything apart from the issue noted below
Stayed in June 2024
Reviewed: 6 June 2024
Steve
United KingdomA little dated, but that’s all.
Spacious bedroom and bathroom with bath. Great cooked breakfast.
Stayed in June 2024
Reviewed: 5 June 2024
Jennifer
United KingdomThe decor needs updating in bedrooms
Our stay was lovely. The rooms were clean hut felt in need of decoration.
Stayed in June 2024
Reviewed: 4 June 2024
Eva
CanadaNothing that I can think of.
Very nice private grounds. Friendly staff, nice decor. My room was very comfy. Big windows, nice bathroom etc etc. Lots of small thoughtful touches. Also great breakfast.
Stayed in June 2024
Reviewed: 4 June 2024
Carl
United KingdomNothing, apart from the breakfast could be improved for non meat eating guests.
Well placed for visiting attractions
Stayed in May 2024
Reviewed: 3 June 2024
Trevor
United KingdomA tray for the cups. The only clock was on the telephone which the numbers far to small to see. The shower screen was full of scum, which only needs some LimeLite to clean. The bath needs replacing, and the toilet seat would not lift up without tugging and then the underneath stops had perished and were filthy. Taps on the basin also needs LimeLite. Just generally needs a new bathroom. Pillows were odd.
The breakfast was really lovely. The lounge was laid out really nicely.
Stayed in June 2024
Reviewed: 3 June 2024
Jo
United KingdomA little disappointed with the dessert, but Angie was great in resolving the issue.
Scenic spot, lovely hotel and Angie was wonderful.
Stayed in May 2024
Reviewed: 2 June 2024
Lucy
United KingdomBlack out blinds would have been good but that’s only coz we had such a lovely big window and fab weather so it was a nice problem to have
Great location for walking the ridgeway Very friendly staff Lovely breakfast and delicious evening meal
Stayed in June 2024
Reviewed: 2 June 2024
Peter_wales
United KingdomVery friendly reception and all other staff. Extremely good breakfast. Lovely room. Bed very comfortable. Would definitely stay again.
Stayed in April 2024
Reviewed: 2 June 2024
John
United KingdomLimited availability of facilities on Saturday due to large functions
Friendly staff and value for money
Stayed in May 2024
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