New Road, Swindon, SN4 0NE, United Kingdom
#5 of 19 hotels in Swindon
Guests' ChoiceBased on 862 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
9.3
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 5 November 2023
Donald
United KingdomThe bedroom curtains were torn and stained and the bathroom was tired and in need of refurbishment e.g. the bath was stained (although clean). The stairs were steep and would be a struggle for those less able. There seemed limited access throughout the hotel for those in wheelchairs, with stairs everywhere. When we arrived, it was dark and the entrance to the hotel was easy to miss because the signage was in the dark. This was rectified by our second night. In general, the outside was in need of maintenance (lightbulbs out and patio seating in need of a good clean). It let down what is a nice place to stay.
A lovely spot for a visit to family. Convenient access to the road infrastructure. The staff were friendly and helpful. Breakfast was excellent. The bedroom was spacious clean and bed comfortable. The bathroom shower was fine with plenty of hot water.
Stayed in November 2023
Reviewed: 4 November 2023
Mark
AustraliaThe location was excellent and the property offers a lovely ambiance. The staff were friendly and helpful. The room was a good size and well appointed.
Stayed in October 2023
Reviewed: 4 November 2023
Emma
United KingdomComfy rooms, helpful staff, convenient location for what we wanted.
Stayed in October 2023
Reviewed: 3 November 2023
Leila
IndiaThe cleaning in the room was average. I expected the carpets to be vacuumed everyday - this was not the case.
The staff were wonderful-very friendly and helpful.
Stayed in October 2023
Reviewed: 3 November 2023
Zak_uae
United Arab EmiratesThe heating was controlled by the Reception and despite our call to increase it, it came on only for a short time. Breakfast was not upto standard with no options offered if not on the menu
Nice and welcoming staff, easy and fast check in check out. Quiet and very nice old fashion style which we liked. Surrnded with nice private gardens.
Stayed in November 2023
Reviewed: 31 October 2023
Ross
United Kingdomlarge and comfortable room
Stayed in October 2023
Reviewed: 30 October 2023
Carole
United KingdomThe bathroom in my room was pretty dated which didn't bother me as it's part of the hotels character but there was quite a bit of black mould which can be easily moved by using a mould spray, the shower curtain was particularly bad and should of been shorter to stop it from going black.
The food both at breakfast and especially at Dinner was superb. For a lone business traveller who regularly eats at restaurants I would say the food was superior to most hotel restaurants. All the staff were really friendly, welcoming and hospitable without being intrusive.
Stayed in October 2023
Reviewed: 29 October 2023
Tracey
FranceNice, classic building
Stayed in August 2023
Reviewed: 28 October 2023
Geoff
AustraliaN/A
Excellent
Stayed in October 2023
Reviewed: 25 October 2023
Sean
United KingdomFood Bar and Staff was absoutley fantastic
Stayed in September 2023
Reviewed: 25 October 2023
Gavin
AustraliaVery nice hotel. Lovely 4 poster bed. Beautiful hot breakfast
Stayed in October 2023
Reviewed: 23 October 2023
Mark
New ZealandNothing
Location and breakfast fantastic!
Stayed in October 2023
Reviewed: 22 October 2023
Michael
United KingdomLocation
Stayed in October 2023
Reviewed: 19 October 2023
Arthur
United KingdomMore vegetarian options on menu
Very accessible from motorway. Helpful staff.
Stayed in September 2023
Reviewed: 17 October 2023
Gillian
United KingdomThe bar area wasn't very cosy as no carpet and just wicker conservatory style seating- I was expecting a carpeted comfy bar and a sitting room of some sort to sit and read/chat comfortably. A shame as it's a Country House hotel- but otherwise it was great.
Cheaper and much quieter than the local Premier Inn that we've used before as a stopover. The food was excellent - both in the evening and at breakfast- and it was table service. The staff were helpful and welcoming. We asked for a quiet room as we sleep with our window open- and it was lovely and quiet. No kitchen fans going or any other noise! Definitely recommend and would book again.
Stayed in September 2023
Reviewed: 16 October 2023
David
United Kingdomall ok
all very good
Stayed in October 2023
Reviewed: 16 October 2023
Susan
AustraliaBreakfast was good
Stayed in September 2023
Reviewed: 15 October 2023
James
United KingdomWould be nice to have a bigger bed, there was plenty of space in the room, and a double bed doesn’t really cut it these days.
Lovely house and grounds, very clean, very friendly staff, breakfast was great, view from the room was good. Overall a really nice place to stay.
Stayed in October 2023
Reviewed: 12 October 2023
Peter
United KingdomOverpriced restaurant menu, bar area not available due to function
Breakfast , room, secure bicycle storage, extremely friendly and helpful staff
Stayed in September 2023
Reviewed: 12 October 2023
Susan
NetherlandsNothing comes to mind, all good for our visit.
Hosts were very attentative and helpful in offering great ideas of how and where to visit places of interest.
Stayed in September 2023
Reviewed: 10 October 2023
Sheila
United KingdomThe food was first class.bith at breakfast and dinner
Stayed in October 2023
Reviewed: 9 October 2023
Hayley
United KingdomEverything was great. The breakfast choices were good but the portion size for the full english could have been a bit bigger.
We had a great stay. We arrived late but the night receptionist was super helpful. We were also really grateful for the room upgrade as it was a super room.
Stayed in October 2023
Reviewed: 5 October 2023
Mark
New ZealandNothing
Great breakfast
Stayed in October 2023
Reviewed: 1 October 2023
Derek
United KingdomA little bit dated.
Good location and grounds.
Stayed in October 2023
Reviewed: 1 October 2023
Anthony
United KingdomNeeds a lot of updating, just some paint over the very tired wallpaper would make a lot of difference (I stayed in room 5)
Stayed in September 2023
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