Childwall Abbey Road, Liverpool, L16 5EY, United Kingdom
#68 of 104 hotels in Liverpool
Guests' ChoiceBased on 821 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.8
Facilities
7.7
Staff
8.9
Value for money
8.2
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 September 2024
C
United KingdomNothing
Stephen at breakfast made my day. I had come up just for the night and faced a long trip back. I had a window seat and smashed avocado!
Stayed in September 2024
Reviewed: 22 September 2024
Ed
United KingdomNothing
Very good service was first class
Stayed in September 2024
Reviewed: 17 September 2024
Matthew
United KingdomRooms spacious, secure and clean - more on the functional side than homely side.
Lovely building and location. Very helpful staff. Stephen went above and beyond to help me and was very kind to me.
Stayed in September 2024
Reviewed: 17 September 2024
Annie
United KingdomJust the mattress had a dip in it but I still slept really well!
Reasonably priced, friendly staff, warm clean room and good shower
Stayed in September 2024
Reviewed: 15 September 2024
Claire
United KingdomBed mattress needs renewing
Friendly staff, quick check in, good shower, nice food
Stayed in September 2024
Reviewed: 12 September 2024
Mark
United KingdomWardrobe wasn't very accessible beside bedside cabinet and sliding door was very very squeaky!
Stayed in September 2024
Reviewed: 11 September 2024
Alison
United KingdomThe mattress is probably ready for replacing .but was a very good size.
The room was lovely and clean was a large size the staff where great .the electric equipment provided where all good .
Stayed in September 2024
Reviewed: 10 September 2024
Simon
United KingdomNothing
Location
Stayed in September 2024
Reviewed: 6 September 2024
Mrs
United KingdomIt was all good
The breakfast was lovely and the staff very friendly, I would come back and stay again
Stayed in September 2024
Reviewed: 6 September 2024
David
Abkhazia, GeorgiaTbh nothing.
Been 30 yrs since I was a regular in the Abbey.... Spotlessly clean which is all we can demand.... Great rooms... 👍
Stayed in August 2024
Reviewed: 5 September 2024
Kirstie
United KingdomLovely looking building in a very cute village.
Stayed in September 2024
Reviewed: 2 September 2024
Jon
United KingdomThe room was loud in the night, sounded like a water tank, could hear it when others flushed the chain or ran there taps. Wasn’t the best for a young child.
Rooms were large and the staff were amazing
Stayed in August 2024
Reviewed: 1 September 2024
Paul
United KingdomIt's an old building so there is inevitably a bit of up and down steps to access rooms.
I made an error on booking dates but the staff couldn't have been more helpful. Inexpensive and in a lovely setting it's great to see this old building being well maintained and preserved.
Stayed in August 2024
Reviewed: 26 August 2024
Mark
United KingdomThe TV in the room didn’t work, although that wasn’t an issue for me.
Friendly staff, superb comfortable bed. Breakfast was excellent. The room was slightly dated, but there was a charm overall about the place. Very quiet and comfortable.
Stayed in August 2024
Reviewed: 21 August 2024
Lesley
United KingdomThe only problem was lack of hot water in the morning. I had a barely tepid shower!
Our room was lovely with a big bay at the front of the hotel. Dinner was great with excellent food and good service. The bed was very comfortable. There were tea and coffee making facilities so we didn't stay for breakfast.
Stayed in August 2024
Reviewed: 19 August 2024
Alison
United KingdomNothing
The bedrooms were pleasant and clean
Stayed in August 2024
Reviewed: 11 August 2024
Steve
United KingdomNice bar and food. Big clean rooms with tea and coffee. Good value for money
Stayed in August 2024
Reviewed: 6 August 2024
Veronica
United KingdomNothing
Clean reasonable staff and food were excellent
Stayed in August 2024
Reviewed: 31 July 2024
Shirley
New ZealandReally? If I was going for Gold, after a huge night, it was a bit messy outside with lot of cigarette buys and glasses. I've got a thing about pride of business, brush up outside your business every day.
Very very busy when we arrived. I mean very busy! Staff acknowledged us immediately and dealt with us promptly. Room was clean, spacious and ok, no changed to a room with a view view and tv wasn't cooperating. Due to how busy everything was we settled in. In the morning I asked if we could be moved. No problem! And all sorted, and with a smile and great attitude.
Stayed in July 2024
Reviewed: 22 July 2024
Joanna
United KingdomNo complaints at all.
The location is great. Outside of city centre but only a short walk and short bus ride to get to the heart of the city. The staff are amazingly helpful and friendly. The pub has a great atmosphere. The prices for food and drink are very reasonable and the quality is good. Our room was large and comfy.
Stayed in July 2024
Reviewed: 8 July 2024
Aimée
United KingdomCould hear the quiz word for word through the walls so it didn’t get quiet until 10/11pm. Not too bad for me personally as I don’t normally sleep til later but something to note if your an early sleeper for sure. Also thought the price was slightly high, but for one night it did the job. Lovely stay.
Location was great, secure car park was a must for me and it was a pretty little pub.
Stayed in July 2024
Reviewed: 6 July 2024
Ian
United KingdomGenerally all OK.
Friendly staff and helpful. Good food. Would use again.
Stayed in July 2024
Reviewed: 1 July 2024
Coulson
United KingdomFriendly staff, excellent breakfast, overall good value
Stayed in June 2024
Reviewed: 28 June 2024
Karen
United KingdomJust a couple of issues, possibly irrelevant to some…we were going to a concert and so needed to get ready…two ladies…only one mirror and the plug sockets where no where near so it was a good job i took my own mirror. Also, there was only two plug sockets, that we could find, which facilitated the kettle as well. One thing that may be a serious issue for some guests was the very noisy water tank? We guessed it was this as the sound was triggered when flushing the toilet, and possibly the neighbouring rooms toilet?? It did not disturb us but i guess the potential is there and it may distress small children. I did not ask whether this sound was isolated to that room only, so it may be something to enquire.
Our room was clean and spacious, with a selection of fresh towels. The hotel is situated n a historic, quiet neighbourhood with the car park straight across the road. The narrow road makes the jaunt with bags from car to entrance, very short. This car park even has facilities for ev charging! Breakfast was served promptly, with lovely runny eggs and refillable drinks? I question this as i had two fresh orange juice (the second being a large glass) but the price was the same, and we had a pot of tea included all for the one advertised price! If this is the standard, it was so nice to not have the surprise of lots of extras added onto the price when you go to pay!
Stayed in June 2024
Wielki Głęboczek, Poland
Oberammergau, Germany
Appleton, USA
Tallinn, Estonia
Jomtien Beach, Thailand
Budapest, Hungary
Pons, France
Cali, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content