Victoria Street, Bourton on the Water, GL542BU, United Kingdom
#2 of 6 hotels in Bourton on the Water
Guests' ChoiceBased on 1788 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.8
Facilities
8.9
Staff
9.5
Value for money
8.8
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 18, 2024
Moyra
United KingdomNothing
Fabulous location and lovely, slightly quirky hotel. The staff went out of their way to make our stay memorable.
Stayed in May 2024
Reviewed: May 17, 2024
Andrew
United KingdomUnable to get any snacks at all from the bar. Not even a packet of crisps or nuts. The music in the bar was loud and could be heard very easily in the room we were staying in. The music went on until just after 10pm.
Location and general facilities such as the garden and restaurant.
Stayed in May 2024
Reviewed: May 17, 2024
Stewart
Australianothing. Had no issues during out four day stay
great service from the owners
Stayed in May 2024
Reviewed: May 15, 2024
Louise
AustraliaNothing. We loved it all
We loved everything! The hotel itself is a gorgeous Cotswolds cosy welcoming place. Spotlessly clean throughout. Amazing Italian restaurant on-site. The staff were polite, friendly and helpful. Simone on reception is an absolute delight and made us feel right at home the minute we walked in.
Stayed in May 2024
Reviewed: May 15, 2024
Sharon
CanadaThe beautiful decor, the outside patio, excellent food and friendly staff.
Stayed in April 2024
Reviewed: May 15, 2024
Sarit
Thailandthe noise from outside and above of the room.
the location is superb as this property is at the heart of burton on the water. it also has its own parking space. the room is ok but as the old building so you can hear some noise from outside. staffs are great and they serve a huge portion of breakfast.
Stayed in April 2024
Reviewed: May 10, 2024
Amy
United KingdomWiFi was frustratingly bad, very poor signal which was especially bad in our bedroom and dropped out a lot. No phone signal either so we relied on WiFi.
Lovely hotel. Staff really nice and friendly. Food at breakfast and in the evening was very nice. Such a good location for us to explore from.
Stayed in May 2024
Reviewed: May 8, 2024
Steve
United KingdomRoom a little dated and could do with an upgrade.
Breakfast was superb. All other food was superb. Staff were outstanding.
Stayed in April 2024
Reviewed: May 7, 2024
Erica
United KingdomPerfect location, with character and charm. Staff incredibly helpful. Breakfast divine. Bed fab.
Stayed in May 2024
Reviewed: May 7, 2024
Philip
United KingdomNothing
Location, parking, friendly atmosphere
Stayed in May 2024
Reviewed: May 7, 2024
Michele
United States of AmericaEverything was great. Especially enjoyed breakfast. The food was good and the service was terrific.
Stayed in April 2024
Reviewed: May 6, 2024
Judith
United KingdomThere wasn’t anything we didn’t like at the hotel
The staff were fabulous and food excellent- we couldn’t fault anything
Stayed in May 2024
Reviewed: May 6, 2024
Barbara
United States of AmericaLocation is great, restaurant is very good for both dinner and breakfast. Staff was very friendly and welcoming.
Stayed in April 2024
Reviewed: May 6, 2024
Okhawat
ThailandToo few plug receiver and USB charging points
Free car park which the big advantage because hotel located in the prime area with few steps to reach village center, decent breakfast, room and restaurant. Staff is lovely.
Stayed in May 2024
Reviewed: May 4, 2024
Kaye
AustraliaGreat warm and large room. Good bathroom. Close to everything.
Stayed in May 2024
Reviewed: May 4, 2024
Stuart
United KingdomThe room was a little cold, radiator didn't get very warm.
Perfect location, great breakfast
Stayed in April 2024
Reviewed: May 1, 2024
Michele
United States of AmericaWe didn't expect so many tourists to be in town!
We enjoyed our stay at the Chester House, just a block from the waterway that is the centerpiece of Bourton-on-the-Water in the Cotswolds. We especially appreciated its dedicated parking area, since we arrived in a rental car on a day quite crowded with tourists and no clue where to park. The hotel was surprisingly quiet for being so close to the center, but also well-situated for walking around the quaint town and enjoying its charm. The breakfast was lovely.
Stayed in April 2024
Reviewed: May 1, 2024
Belinda
AustraliaOther than the quirks of the period of the property which come part and parcel with staying in this location, there was nothing to dislike!! You just need to be aware, there are tight (with sometimes low ceilings) hallways, and narrow car parks, however very lucky to have parking
Location is amazing in the heart of Bourton-on-the-water. We enjoyed a comfortable room, clean and modern bathroom, in a great location.
Stayed in April 2024
Reviewed: April 29, 2024
Tegan
NetherlandsThe rooms were a bit dated (carpet) and not great soundproofing between rooms. We unfortunately had a screaming toddler next to us that made our stay less relaxing.
Really nice stay here. Lovely staff, great breakfast, close to all of Bourton’s attractions.
Stayed in April 2024
Reviewed: April 29, 2024
Frederick
United Kingdomnothing
everything
Stayed in April 2024
Reviewed: April 28, 2024
Glesni
United Kingdom- wifi signal could be better
- location - friendly staff - excellent breakfast
Stayed in April 2024
Reviewed: April 25, 2024
Phillip
United KingdomAt times we could hear noise from the kitchen through the walls. Hot taps had to be run for two or three minutes before hot water came through, but it did eventually deliver.
Our room was well appointed and had a very comfortable bed. Staff were friendly and welcoming. Location was excellent, less than a minute walk from the heart of the village.
Stayed in April 2024
Reviewed: April 25, 2024
Ushma
United KingdomWe were disappointed with the restaurant. Had to send one of our dishes back.
Clean and stylish
Stayed in April 2024
Reviewed: April 24, 2024
Tina
United KingdomWe have no complaints, the staff were friendly and helpful and did all they could to make us welcome.
The breakfast was excellent. Also we ate in the restaurant both nights, which was great. Our rooms were outside, and whilst they were very good, we would have preferred rooms within the hotel as it was cold and raining.
Stayed in April 2024
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