Fulham Road, Stamford Bridge, Hammersmith and Fulham, London, SW6 1HS, United Kingdom
#549 of 1,017 hotels in London
Guests' ChoiceBased on 4223 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
7.7
Staff
8.4
Value for money
7.7
Free WiFi
7.6
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End of dialog contentReviewed: 20 June 2024
David
United KingdomNoisy in the morning with staff outside
It was good location for our trip
Stayed in June 2024
Reviewed: 20 June 2024
Denise
United KingdomThe room was not that big. One bed was firmer and one soft. the decor was dated. One lift was broken. There was noise due to repair.
Staff were friendly and efficient.
Stayed in June 2024
Reviewed: 20 June 2024
Sophie
United KingdomWe had to check in at the other building which was difficult with my mother in a wheelchair. There were no staff in the Millennium so we were unable to get additional teas and coffee for the room.
The location to Stamford Bridge is ideal. The place was clean and tidy and had plenty of snacks and a Chelsea FC water bottle on arrival
Stayed in June 2024
Reviewed: 19 June 2024
Kelly
United KingdomMy room hadn’t been cleaned properly The shower had wrappers in it from the person beforehand
Very friendly staff
Stayed in June 2024
Reviewed: 18 June 2024
Jean
United KingdomThere needs to be more phone and watch charging points in the rooms
Stayed in May 2024
Reviewed: 17 June 2024
Narelle
AustraliaOur room was so dark. I read and did not have a bedside light. There were very few lights in the room. It was hard to move around the room due to the poor lighting.
The proximity to many special places. The size of the room was good.
Stayed in June 2024
Reviewed: 15 June 2024
Jon
United KingdomLocation for the football could not be better
Stayed in June 2024
Reviewed: 12 June 2024
Sharon
United KingdomCobwebs over curtains
Great location for the event we was attending
Stayed in June 2024
Reviewed: 11 June 2024
Clara
United KingdomThe USB plug sockets working as had to purchase a plug
Location was fantastic definitely if your watching a football game at Stamford Bridge
Stayed in June 2024
Reviewed: 11 June 2024
Heimir
Icelandlocation
Stayed in May 2024
Reviewed: 10 June 2024
Garcia
United Kingdomseparate family. No TV only hotel channel. tap looked grey not silver Lack of eye contact. Bar staff challenged. No instructions of card to activate elevator Room service completed at 10.30 pm. Table clearance inadequate. Children at bar. Escalators we're different every time we used them Single beds put together.
Room in Copthorne, would have liked other party members in same building. Managers friendly. Cleaning lady the friendliest ever, thank her
Stayed in June 2024
Reviewed: 10 June 2024
Lianne
United KingdomWelcome was dismissive and rushed
Location , clean .
Stayed in June 2024
Reviewed: 10 June 2024
Duncan
United KingdomView of a brick wall from the window, disabled room so no bath
Lady at check in was lovely, very friendly and helpful. staff I met were all very friendly
Stayed in June 2024
Reviewed: 9 June 2024
David
United KingdomLack of Gluten free options on room service menu
Location
Stayed in June 2024
Reviewed: 9 June 2024
Gerald
United KingdomAll good, nothing not to like
Great links into the City. If you're a Chelsea fan or a fan of English football you'll love the surroundings... ....but I'm not. I support the famous Glasgow Celtic so it didn't impress me 😉
Stayed in May 2024
Reviewed: 3 June 2024
Joyce
SingaporeFacilities could be better, the room did not have a fridge nor toothbrush / toiletries
Location
Stayed in May 2024
Reviewed: 3 June 2024
Gagandeep
IndiaThe noises….apparently that is due to the chelsea football club being so close
A neat and clean hotel….great location
Stayed in May 2024
Reviewed: 3 June 2024
Brian
IrelandCheck in was appalling,1130pm - 3 behind desk ,no other checking ins there at the time ,took 25 mins to finally get checked in,booking made months ago...worst check in experience ever
Location excellent
Stayed in May 2024
Reviewed: 2 June 2024
Julie
United KingdomQne of the lifts was out of order and the escalator too
We liked everything about the hotel . The staff , the food, the alcohol our room were all amazing.
Stayed in June 2024
Reviewed: 1 June 2024
David
United KingdomStarting to look dated in the room with scuff marks on the walls and silicone in the bathrooms starting to discolor
Smelt nice and was clean
Stayed in June 2024
Reviewed: 1 June 2024
Rehanne
United KingdomStruggled to sleep due to the heat in the room & the ability to adjust was not working. Not enough people at check in during a key period only one person was working with a queue of over 15 people
Location was ideal for what I needed
Stayed in March 2024
Reviewed: 31 May 2024
Draper
United KingdomSee above
Very clean but had an upgraded family room but the bed was not a large double so not ideal. Our son loved his bed though. It greatly lacked electric sockets with none by the bedsides. Also very poor lighting with only bedside lamps which did not throw out light and no lighting on the ceiling. We would definitely stay again and the room was a good price.
Stayed in May 2024
Reviewed: 31 May 2024
Susan
United KingdomPlumbing problem found after unpacked, but was sorted promptly.
We had a plumbing problem in our room, but was solved quickly by being moved to a better room. Huge comfy bed, biscuits with selection of tea, hot chocolate and coffee. Large bathroom with bath and shower over.
Stayed in May 2024
Reviewed: 31 May 2024
Neil
AustraliaHonestly, staff could take some tips from Babylon Hotel in The Hague. Just not warm and genuine. Not nasty or rude, just missing that ability to interact.
The hotel itself is really pretty good. Room very comfortable, great bed and shower. Perfect location accessible to all transport. Security wonderful.
Stayed in May 2024
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