Property was covered in scaffold. Would have been nice to have been told. Floor 2 corridor looked like something out of a horror show but thankfully room did not reflect this.

Room was clean. Had to ask for bed separating as requested a twin room but this was done promptly. Beds very comfortable and plenty of heating available in room.

Stayed in March 2024

I was given a room where one could not watch the television from the bed. There was no cold water in the basin.

The staff, the location, the bar facility.

Stayed in March 2024

No supplementary water bottles were provided in the room

location and proximity to main attractions

Stayed in March 2024

bathroom space

the room was really good except that the bathroom space was quite small , but no that bad it was okay

Stayed in March 2024

The comments would not change us staying again but were a bit of a nuisance, we were not pre-advised. Hotel was under some renovation during our stay. After one night no electricity on our floor. Room was promptly changed to larger room with better factilities however the in room enternatinment TV/Radio did not work for two days. It was explained that as it was the weekend the service guys do not work weekends? I found this unusual for a major hotel and as I travel a lot, this was a first.

Excellent location for the hotel with Hyde Park basically across the road. One tube station four minute walk, the second 10 minutes away. Main street with many restaurants, food shops, pharmacies etc one block away. First room was smaller but adequate. Had to change after two days to larger basement room, larger bathroom but no window. Excellent breakfast with we purchased as not included in our room. I would say that the breakfast receptionsist does come accross as a little abrupt/rude but this may be because she was not a native english speaker. Would stay again.

Stayed in March 2024

Sink was blocked but the staff quickly moved us to a new room

Lovely staff, good location

Stayed in February 2024

I have stayed quite a few times at Central Park Hotel, over the course of a few years. It's a hotel that looks tired but, nevertheless, clean and with responsive staff. There's quite a few things that need improvement and, importantly, beds need more comfortable mattresses. One more thing, you book a room (double or superior double) that looks nice in pics but in reality they vary in sizes, shapes and looks. A guest should know in advance what they should expect instead of a surprise. Having said that and despite low ratings I have given in the past (due to the reasons mentioned above), Nash, the Guest Relations Manager noted in personal communication that the hotel is under refurbishment; they expect this project to finish soon; and they promise that it will be a wonderful experience. I hope they will fulfill their ambition because the hotel is in a nice area and deserves a better standing.

I have stayed quite a few times at Central Park Hotel, over the course of a few years. It's a hotel that looks tired but, nevertheless, clean and with responsive staff. There's quite a few things that need improvement and, importantly, beds need more comfortable mattresses. One more thing, you book a room (double or superior double) that looks nice in pics but in reality they vary in sizes, shapes and looks. A guest should know in advance what they should expect instead of a surprise. Having said that and despite low ratings I have given in the past (due to the reasons mentioned above), Nash, the Guest Relations Manager noted in personal communication that the hotel is under refurbishment; they expect this project to finish soon; and they promise that it will be a wonderful experience. I hope they will fulfill their ambition because the hotel is in a nice area and deserves a better standing.

Stayed in January 2024

I have stayed quite a few times at Central Park Hotel, over the course of a few years. It's a hotel that looks tired but, nevertheless, clean and with responsive staff. There's quite a few things that need improvement and, importantly, beds need more comfortable mattresses. One more thing, you book a room (double or superior double) that looks nice in pics but in reality they vary in sizes, shapes and looks. A guest should know in advance what they should expect instead of a surprise. Having said that and despite low ratings I have given in the past (due to the reasons mentioned above), Nash, the Guest Relations Manager noted in personal communication that the hotel is under refurbishment; they expect this project to finish soon; and they promise that it will be a wonderful experience. I hope they will fulfill their ambition because the hotel is in a nice area and deserves a better standing.

I have stayed quite a few times at Central Park Hotel, over the course of a few years. It's a hotel that looks tired but, nevertheless, clean and with responsive staff. There's quite a few things that need improvement and, importantly, beds need more comfortable mattresses. One more thing, you book a room (double or superior double) that looks nice in pics but in reality they vary in sizes, shapes and looks. A guest should know in advance what they should expect instead of a surprise. Having said that and despite low ratings I have given in the past (due to the reasons mentioned above), Nash, the Guest Relations Manager noted in personal communication that the hotel is under refurbishment; they expect this project to finish soon; and they promise that it will be a wonderful experience. I hope they will fulfill their ambition because the hotel is in a nice area and deserves a better standing.

Stayed in March 2024

I have stayed quite a few times at Central Park Hotel, over the course of a few years. It's a hotel that looks tired but, nevertheless, clean and with responsive staff. There's quite a few things that need improvement and, importantly, beds need more comfortable mattresses. One more thing, you book a room (double or superior double) that looks nice in pics but in reality they vary in sizes, shapes and looks. A guest should know in advance what they should expect instead of a surprise. Having said that and despite low ratings I have given in the past (due to the reasons mentioned above), Nash, the Guest Relations Manager noted in personal communication that the hotel is under refurbishment; they expect this project to finish soon; and they promise that it will be a wonderful experience. I hope they will fulfill their ambition because the hotel is in a nice area and deserves a better standing.

I have stayed quite a few times at Central Park Hotel, over the course of a few years. It's a hotel that looks tired but, nevertheless, clean and with responsive staff. There's quite a few things that need improvement and, importantly, beds need more comfortable mattresses. One more thing, you book a room (double or superior double) that looks nice in pics but in reality they vary in sizes, shapes and looks. A guest should know in advance what they should expect instead of a surprise. Having said that and despite low ratings I have given in the past (due to the reasons mentioned above), Nash, the Guest Relations Manager noted in personal communication that the hotel is under refurbishment; they expect this project to finish soon; and they promise that it will be a wonderful experience. I hope they will fulfill their ambition because the hotel is in a nice area and deserves a better standing.

Stayed in February 2024

I have stayed quite a few times at Central Park Hotel, over the course of a few years. It's a hotel that looks tired but, nevertheless, clean and with responsive staff. There's quite a few things that need improvement and, importantly, beds need more comfortable mattresses. One more thing, you book a room (double or superior double) that looks nice in pics but in reality they vary in sizes, shapes and looks. A guest should know in advance what they should expect instead of a surprise. Having said that and despite low ratings I have given in the past (due to the reasons mentioned above), Nash, the Guest Relations Manager noted in personal communication that the hotel is under refurbishment; they expect this project to finish soon; and they promise that it will be a wonderful experience. I hope they will fulfill their ambition because the hotel is in a nice area and deserves a better standing.

I have stayed quite a few times at Central Park Hotel, over the course of a few years. It's a hotel that looks tired but, nevertheless, clean and with responsive staff. There's quite a few things that need improvement and, importantly, beds need more comfortable mattresses. One more thing, you book a room (double or superior double) that looks nice in pics but in reality they vary in sizes, shapes and looks. A guest should know in advance what they should expect instead of a surprise. Having said that and despite low ratings I have given in the past (due to the reasons mentioned above), Nash, the Guest Relations Manager noted in personal communication that the hotel is under refurbishment; they expect this project to finish soon; and they promise that it will be a wonderful experience. I hope they will fulfill their ambition because the hotel is in a nice area and deserves a better standing.

Stayed in February 2024

I have stayed quite a few times at Central Park Hotel, over the course of a few years. It's a hotel that looks tired but, nevertheless, clean and with responsive staff. There's quite a few things that need improvement and, importantly, beds need more comfortable mattresses. One more thing, you book a room (double or superior double) that looks nice in pics but in reality they vary in sizes, shapes and looks. A guest should know in advance what they should expect instead of a surprise. Having said that and despite low ratings I have given in the past (due to the reasons mentioned above), Nash, the Guest Relations Manager noted in personal communication that the hotel is under refurbishment; they expect this project to finish soon; and they promise that it will be a wonderful experience. I hope they will fulfill their ambition because the hotel is in a nice area and deserves a better standing.

I have stayed quite a few times at Central Park Hotel, over the course of a few years. It's a hotel that looks tired but, nevertheless, clean and with responsive staff. There's quite a few things that need improvement and, importantly, beds need more comfortable mattresses. One more thing, you book a room (double or superior double) that looks nice in pics but in reality they vary in sizes, shapes and looks. A guest should know in advance what they should expect instead of a surprise. Having said that and despite low ratings I have given in the past (due to the reasons mentioned above), Nash, the Guest Relations Manager noted in personal communication that the hotel is under refurbishment; they expect this project to finish soon; and they promise that it will be a wonderful experience. I hope they will fulfill their ambition because the hotel is in a nice area and deserves a better standing.

Stayed in February 2024

Curtain rail was broken so the curtain fell down overnight so the first nights sleep was a bit interrupted! Managed to fix it myself for the second night. TV in the room is kind of just for show! Not that you'd expect to watch much TV while away but if you were hoping to catch a little bit before bed, the TV provided wouldn't be much use! Most of the channels didn't work due to poor signal and the sound quality was terrible - very tinny and cheap sounding. There was building work going on which I don't recall being stated anywhere when booking and I was not prewarned by the hotel after booking so just something to watch out for - if you're thinking about booking, maybe call them first to see if the building work has been completed as it will wake you up first thing in the morning otherwise! There's a phone in the room and we're told the front desk is 24/7 but there's no number for them listed anywhere so didn't know how to get hold of them without going downstairs.

Great location, just off the main road next to Hyde Park and 2 minutes from Queensway Underground Station. Lobby was very grand and smelt lovely. Room was clean and well presented making a good use of the quite small space. Bed was huge, super king size and very comfortable.

Stayed in March 2024

Bed I didn't like as 2 bed put together and one was hard and another soft

Clean , affordable

Stayed in February 2024

The building is so old, when you use the road to go to your room, you realize this. By the way, they should change the carpet in the rooms, its so dirty and old fashion.

The location is the best!

Stayed in March 2024

Breakfast ;(

Localisation and room

Stayed in March 2024

It is very basic and a bit outdated, there is construction work occurring at the moment also, however it didn’t really affect us.

Very basic but clean and fab location

Stayed in March 2024

nothing

all

Stayed in March 2024

Located next to the bus and metro stop. The bed was comfortable. There's a small fridge in the room.

Stayed in March 2024

A bit old, but this is currently work in progress, with the renovation taking place

Location of the hotel and the staff was very helpful

Stayed in March 2024

See above , the room felt damp.

The room was good and of a good size. I had booked a more generous room, others in our party had tiny rooms. My only feeling was that the room felt musty and a bit damp. Probably because it has been used recently. This did make my stay a little less pleasant as I am sensitive to this.

Stayed in March 2024

I like the fact that room is cleaned everyday.

Stayed in March 2024

Bed is two half and one mattress not comfortable and metal springs keep punching back.

Reception staff are fantastic

Stayed in March 2024

For the price I paid for the hotel, I was disappointed that breakfast wasn't included. Even some snacks and a bottle of water in the room would've been appreciated.

This hotel is in a great location, just a short walk from Queensway station, with direct trains to central London. The staff are friendly and helpful, and the room was very clean. Despite the building work on the hotel's exterior, I was able to get a decent night's sleep.

Stayed in March 2024

The gentleman who welcomed us on reception was a little abrupt and not very helpful but otherwise no complaints.

Lovely hotel in an excellent location. Very clean room a little cramped but perfectly adequate and bathroom beautiful , fab breakfast. Under renovation so lifts were a bit of a nightmare as only one in use but this cannot be helped under the circumstances. Overall very impressed.

Stayed in March 2024

Noise from adjoining rooms

Not applicable

Stayed in March 2024