33-35 Ranelagh Street, Liverpool, L1 1JP, United Kingdom
#37 of 108 hotels in Liverpool
Guests' ChoiceBased on 1008 hotel reviews
8.4Cleanliness
9.0
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
9.5
Value for money
8.9
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 June 2024
Emma
United KingdomClose to bar but I knew that. Not ideal for young families.
Clean, good value for money, central to shops.
Stayed in June 2024
Reviewed: 14 June 2024
Jack
United KingdomBeds ok mattress hard, bathrooms very small and need some cleaning
Lovely staff, beds ok, good location and easy to find and access
Stayed in June 2024
Reviewed: 14 June 2024
James
United KingdomNo lift to the reception as the hotel is above the pub. We are in our seventy's but we were able to cope with the stairs. To be fair we were warned about the pub and posable noise
Good size room clean and tidy. We choose to stay at the Central Station Hotel because it was close to the Lime Street Street 5 mins walking distance. It was close to everything we wanted.
Stayed in May 2024
Reviewed: 14 June 2024
Stephen
United KingdomV good 👍 would definitely stay again .
Stayed in June 2024
Reviewed: 13 June 2024
Sadie
United KingdomOver a very noisy bar which is open until the early hours. Not a problem if you're travelling with friends and drinking but not a family hotel.
Clean well presented room.
Stayed in June 2024
Reviewed: 11 June 2024
Oren
IsraelThe Hotel has a bit of stairs to climb , my room was at first floor so for me wasn't an issue . If you are carrying a lot of luggage should be aware of it.
Great location , at the hurt of lively street. Nice and welcoming staff .
Stayed in May 2024
Reviewed: 4 June 2024
Rebecca
United KingdomIf you're not interested in the nightlife, being right next to a bar in the centre of Liverpool might not be for you.
Great value! Huge room for the price. Clean and comfortable. Also a great location right in the centre of Liverpool.
Stayed in May 2024
Reviewed: 2 June 2024
Rogerio
United KingdomNoise at night coming from the live music in the pubs on the street
Location near the station, fair price
Stayed in May 2024
Reviewed: 31 May 2024
Alan
United KingdomA lift
Location, security and friendly staff
Stayed in May 2024
Reviewed: 25 May 2024
Suzanne
United KingdomNothing
Very central, comfortable bed, great price
Stayed in May 2024
Reviewed: 23 May 2024
Stephanie
United KingdomBed was rather uncomfortable and was noisy from bar downstairs although hotel do make you aware of this.
Clean and tidy staff were lovely good size room and bathroom
Stayed in May 2024
Reviewed: 21 May 2024
Liam
United KingdomRooms a little small
Location was excellent
Stayed in May 2024
Reviewed: 16 May 2024
Lc
United KingdomThe management is very clear about the fact that being situated on a busy street, there is some noise from the neighbouring bars, which does continue until about 11pm. The only thing I will add is that this was apparent on a Monday, in case potential visitors are thinking this is just reserved for weekends. It is noticeable but tolerable with windows closed.
The location is fantastic, right in the heart of the city and as well as being adjacent to Central Station, this is only a couple of minutes' walk from Lime Street Station. Plenty of food options in the neighbouring area. The rooms are very spacious and offer good comfort.
Stayed in May 2024
Reviewed: 16 May 2024
William
United KingdomNothing
Great location , staff where very friendly, rooms spotless
Stayed in May 2024
Reviewed: 15 May 2024
Nicholas
United KingdomMattress bad could feel the springs Very noisy- above Irish live pub , music until 2pm
Bathroom modern Room big Central location Clean
Stayed in May 2024
Reviewed: 11 May 2024
Little
New ZealandAlthough the hotel is located close to the multiple train stations, restaurants, and shops, I did find the over availability of bars in the area intimidating. Drunk people were stood in the hotel doorway smoking, and I did have to request a room high up and at the back of the hotel in order to not hear the loud music which went on late into the night. However, once again, the staff were very accommodating about this prior to my stay, as I had actually received a warning email from the hotel, informing me of their location.
The staff were welcoming and friendly from check in to check out. Colette in particular, took the time to remember my name, use it in conversation with me, and showed an interest in my visit. All staff were always happy to supply more amenities when requested, without hesitation or limitation.
Stayed in May 2024
Reviewed: 6 May 2024
Parry
United KingdomCouldn't fault it.
Perfect location right across the road to central station. The room was ideal, very clean and the shower was great. All staff were extremely kind and helpful. Crackling place to stay for a night out in Liverpool.
Stayed in May 2024
Reviewed: 3 May 2024
Kate
United KingdomQuite a few stairs to climb to 3rd floor but not an issue
Spacious room in very convenient location near to train station and car park. Comfy bed, good quality bedding, nice big powerful shower. Tea and coffee in room.
Stayed in May 2024
Reviewed: 2 May 2024
Holly
United KingdomFab location for train station and town. Staff were very welcoming and accommodating.
Stayed in April 2024
Reviewed: 27 April 2024
Nicola
United Kingdomthe walls are thin but didn't really affect us too much as we came back after the live music finished at 2 am but if you sleep earlier may be issue
Room was great has everything we needed and at a great price the ladies at checkin where lovely couldn't do enough for us and gave us all the information we needed they moved us to a lower room last minute as one of party struggled with stairs which was great wouldn't hesitate to stay here again next time we need hotel in Liverpool
Stayed in April 2024
Reviewed: 27 April 2024
Neil
IrelandNothing
Staff were very friendly, Joanne at the desk was great craic. Shame she is a red.
Stayed in April 2024
Reviewed: 27 April 2024
Steven
United KingdomTwin beds pulled together instead of a proper double bed as the twins kept pulling apart
Hotel smelt lovely on way up stairs to reseption , lovely staff and well stocked drinks tray , lovely clean room .Hotel
Stayed in April 2024
Reviewed: 26 April 2024
Melissa
AustraliaLots of stairs to get to the upper floors. Can be noisy at night with music below.
Great central location. Very clean and neat large rooms.
Stayed in April 2024
Reviewed: 22 April 2024
Skinner
United KingdomLocation is quite noisy which we didn't realise at the time of booking. Surrounded by pubs but despite that we didn't witness any trouble.
Hotel is very clean and modern. Comfy beds and very efficient helpful staff
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content