It was like a student accomodation - no good utensils for cooking, a cheap TV which takes forever to load youtube or netflix, filthy sofa seats covered with hairs (when you flip the seat cusions).

Internet was fast enough, a good location in the city centre. I recommend staying in this property if you are planning a family trip or a budget holiday.

Stayed in August 2024

N/a

Perfect location, the apartment is located in walking distance of the shops (the high street has everything), pubs and places to eat. The apartment is lovely and has everything you could need. Lucy was really helpful, thank you. Having a parking space right outside was great. Overall, we really enjoyed our stay and absolutely would stay again.

Stayed in August 2024

I didn't receive the email with instructions and access codes before I arrived .So that I had to solve the problem outside the door with a lot of luggage.

Stayed in August 2024

Parking was very tight

Great location for the town

Stayed in June 2024

new apartment, super organized, easy location, close to supermarket and gyms, close to the center

Stayed in June 2024

Noises from the outside throughout the night, woke us up a few times, I appreciate that it comes with the location of the apartment as it's so very central to the town night life but still very annoying.....

Very central location although that comes with it's own negatives. Very modern furnishing, especially the kitchen was excellent as I cook a lot it was very good to be able to have all the facilities there, very spacious and very trendy.

Stayed in June 2024

Light not stay on long enough to unlock doors ect

Nice area

Stayed in June 2024

All perfect

Always a pleasure to stay in this flat, and now has super WiFi. Many thanks,

Stayed in June 2024

n/a

Location was excellent and apartment had everything we needed. We had an issue with the hot water which was resolved immediately

Stayed in June 2024

Lack of cutlery, only 2 forks for 3 people. No spatula...I had to out and buy one. TV wasn't working, however the janitor came quickly to fix it... Hot water switches off about 9am and is off until the late afternoon. That was the time we really needed it! Not an issue if you are going out all day....but if you have to stay in its an issue. They only have lounge chairs to sit 3 people...we had 2 people to visit and they had to sit on the dining room chairs . Strange, when the place is designed for 4 people!!

The location is great.....close to everything in the town. Secure parking is excellent. Beds are comfortable.

Stayed in April 2024

Would benefit from greater variety of kitchen utensils and instructions on how to operate some of the appliances.

Modern, clean, good location

Stayed in April 2024

There was an odour in the living room and a lack of toilet paper

The location

Stayed in March 2024

I didn't like the deposit of £250 I had to pay after I had made my reservation. Such things should be told a potential customer before, and not after they have already booked. I trust the New London Life will refund my bank account soon, and will not turn out to be like some crooks I've encountered elsewhere.

The New London Life is definitely the place to stay in Chelmsford. Very centrally located, next to a beautiful park, opposite Waterstones, M&S, and many other shops. I totally enjoyed my stay, and really hope to return before too soon. Thank you for making my stay so great!

Stayed in February 2024

Directions into the building could be clearer. If you come by car make sure it is small as parking tight.

Location perfect surprisingly quiet for such a central location. Great terrace such a surprise for a central location. Well equiped and comfortable.

Stayed in February 2024

remind guests they will need car park password on checkout day - avoid searching email trail in the car park. you may need to remind some of us many times :-)

excellent apartment, great location will use again. no dishwasher though ? or was i being very unobservant ? :-) very good value for money.

Stayed in January 2024

Need a tv in the bedroom and bed could be a bit bigger

Clean and new

Stayed in February 2024

Instructions were clear however as I arrived at night the rear area was very dark the security light did not come on so had to use my torch on my phone . a couple of things would have also helped more mirrors and hang rail (even if on the wall) in 2nd bedrooms

support and instructions were very clear and really appreciated my watch charger being returned to me in the post. Would stay again

Stayed in November 2023

Housekeeper didn’t leave keys in key box as per instructions. Lots of hair on tub stopper, Tub had scum marks on it Tea cups had tea marks/ stains on them Housekeeper gave remarks that it took her a while to clean our room whilst we waited for our vehicle to pick us up. Found that cheeky She didn’t apologise for not leaving the keys on check in day leaving us in the cold and rain after a very long flight only.

Stayed in November 2023

Clean

Good location

Stayed in November 2023

Parking was available, and paid for but a little hit and miss.

Excellent location. Good size flat.

Stayed in November 2023

It’s clean and very good location! Easy instructions to access the building and quiet environment All the equipments are functioning and it’s a beautiful design.

Stayed in October 2023

The system is a bit complicated to get the key because I arrived at midnight and found the place of the boxes with difficulty.

The location is good for short stays. There is just beside a nice small riverside park for walking. The facility is excellent.

Stayed in August 2023

Some odd omissions: nowhere to hang coats up in the entrance/living area; hardly any coat hangers; no chopping boards; no mirror which could be used for putting on make-up. Bathroom 2 could have been a bit cleaner when we arrived. Parking is supposed to be in a numbered space, but the spaces were not numbered.

Excellent location right in the middle of Chelmsford and opposite M & S. Spacious penthouse apartment with fantastic roof terrace with plenty of outdoor seating. Apartment basically well-equipped.

Stayed in September 2023

Very spacious, perfect location, very nice view from the huge terrace, nice furniture, comfortable bad. Our family will definitely come back with our next visit to Chelmsford. Can only recommend.

Stayed in August 2023