16 Saint Mary's Gate, Derby, DE1 3JR, United Kingdom
#18 of 27 hotels in Derby
Guests' ChoiceBased on 317 hotel reviews
7.6Cleanliness
8.2
Comfort
8.3
Location
9.3
Facilities
7.6
Staff
8.6
Value for money
8.2
Free WiFi
7.5
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End of dialog contentReviewed: 27 September 2024
Andrew
United KingdomWiFi not great
Cosy room, nice staff, good spot in city centre
Stayed in August 2024
Reviewed: 23 September 2024
Byron
United Kingdomlimited cold breakfast range - basic cereals no fruits, yoghurt and muesli
Breakfast was good but cold. Location brilliant near university. Room was clean and right size for length of stay. Would return.
Stayed in September 2024
Reviewed: 23 September 2024
Karen
United KingdomThe room was a little small we felt for a king room and very badly lit. The corner with the hospitality tray was very dark and hard to see where anything was. Also no hairdryer which I would have expected.
Great location, comfortable bed, lovely breakfast
Stayed in September 2024
Reviewed: 23 September 2024
Sian
United KingdomStaff are friendly
Stayed in September 2024
Reviewed: 22 September 2024
Bernard
United KingdomThe location was excellent located centrally in the Cathedral quarter. Close to all places of historical interest. Breakfast was welcome, not a great atmosphere in the breakfast room itself, background radio not necessary a tape of background music would have been better.
Stayed in September 2024
Reviewed: 22 September 2024
Jason
United KingdomNa
Original
Stayed in August 2024
Reviewed: 21 September 2024
Glen
United KingdomBar was, slow but cocktails were worth the wait Decor needs a refresh in places
Amazing architecture location perfect for a visit to derby
Stayed in September 2024
Reviewed: 17 September 2024
Lady
United KingdomBit run down not as we remember Email not in room Broken items in room No luggage rack had to use desk staff all new it seemed were great
Position and memories
Stayed in August 2024
Reviewed: 16 September 2024
Michelle
United KingdomDidn’t have breakfast
Stayed in September 2024
Reviewed: 16 September 2024
Ruth
United KingdomNothing
The building in particular the staircase is beautiful The location was perfect for music venues / restaurants It was very quiet despite a function running in the hotel later in evening
Stayed in September 2024
Reviewed: 15 September 2024
Mark
United KingdomNo free Wi-Fi. We did not get fresh towels, and had to ask for it. The breakfast was limited. Frozen bread, cold beans and warm juice.
Location, nice old and beautiful venue. Very central and close to pubs and restaurants. Friendly staff, nice atmosphere. Afternoon tea was nice.
Stayed in September 2024
Reviewed: 15 September 2024
Lisa
United KingdomStaff really attentive …breakfast was lovely fantastic location…. With small amount of onsite parking bonus 👏🏼👏🏼
Stayed in September 2024
Reviewed: 14 September 2024
Nick
United KingdomWe arrived and were given a 3rd floor room, this would’ve been ok but it wasn’t cleaned from the previous occupants. Obviously complained and were given a ground floor room and a complimentary drink. First mornings breakfast was a cold full English, second mornings breakfast was a hot omelette.
Location was central and quiet. Staff were pleasant.
Stayed in September 2024
Reviewed: 12 September 2024
Ann
United KingdomPaying for parking at the public Parksafe down the road on Bold lane was expensive as told no parking available at the hotel.
Location great, decent rooms, breakfast included
Stayed in September 2024
Reviewed: 9 September 2024
Patryk
United KingdomShower was either to hot or to cold hard to get bettwen.
Nice clean rooms
Stayed in August 2024
Reviewed: 30 August 2024
Marion
United KingdomFirst room not made up when we went in. But they changed the room for us. Plug in sink not allowing water to go down. Not resolved. Difficult to work out how to use TV.
Impressive building. Decor, cleanliness, helpfulness of staff, happy hour. Value for money especially with breakfast
Stayed in August 2024
Reviewed: 30 August 2024
Jason
United KingdomAmerican bacon has no place on an English breakfast . No place at all .
Easy check in with good staff .
Stayed in August 2024
Reviewed: 30 August 2024
Mcelwaine
United KingdomWe were on the ground floor and had the bins outside our window
Beautiful architecture, lovely interior
Stayed in August 2024
Reviewed: 30 August 2024
Michael
United KingdomThe rooms were in need of a refresh.
Location was great. The staff were excellent. They were happy, polite and would anything for you.
Stayed in August 2024
Reviewed: 29 August 2024
Russ
United KingdomFantastic location. Wonderful staff. Gorgeous breakfast.
Stayed in August 2024
Reviewed: 28 August 2024
Becky
United KingdomOur room was tiny weeny with a grim view. We weren't there much so it didn't matter too much.
Great location, lovely reception area, really friendly staff, tasty breakfast.
Stayed in August 2024
Reviewed: 22 August 2024
Philip
United KingdomRoom information was lacking and no WiFi in bedrooms.
Location was very central . The hotel has Victorian grandeur which has now faded a little. Overall a very comfortable stay with a few maintenance issues. Staff were really lovely and friendly. The breakfast was good and considering the price is was exceptional value.
Stayed in August 2024
Reviewed: 19 August 2024
Oleg
United KingdomHad to move rooms because of A/C issue, but it was done very swiftly and professionally.
Brilliant location and staff
Stayed in August 2024
Reviewed: 18 August 2024
Heather
United KingdomNo shower caps as only had massive overhead shower head so unable to shower as didn't want to wet hair so shower caps would of been helpful for the type of shower in bathroom
Breakfast staff were lovely, nice clean rooms with everything you would need
Stayed in August 2024
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