The room was dull, it was in a basement, the tv didn’t work, wifi didn’t work and we had no signal because of where we were so we were unable to connect or use data.

I liked the location, close to the Paddington station and lovely restaurants near.

Stayed in May 2024

There were multiple leeks in corridor right outside our room door that got the carpet soaking wet. And there was another leek in bathroom that was dripping on the floor. There already was a towel on the floor in thay spot so must had been aware of it before renting it out. And the water dripping was brown....

Location was great and really suited us.

Stayed in May 2024

Very close to Paddington station, 2 min walk. Made for a very convenient stop over when needing to get to Heathrow for an early morning flight. Train then take 30 mins. Also close to food places and had a nice touristy atmosphere. The hotel was welcoming and felt safe.

Stayed in May 2024

The Castleton Hotel definitely needs to work on its cleaning, especially in the bathroom and the carpets. The smoke alarm in the room I stayed in needs to be replaced. As I stayed in basement room right next to a busy street, earplugs are definitely recommend.

The Castleton Hotel is well located with friendly staff. The room was perfectly suitable for a one night stay.

Stayed in May 2024

everything is really old and worn off, falling apart. bathroom is appalingly small and plasticky. tv didnt have all channels (no al jazeera)

bed comfortable, nice big window, quiet room. great location, near paddington

Stayed in April 2024

Mattresses wee the worst thing I’ve slept in my life. Flat carpet on the floor would have been better. Also you could smell the sewage from the bathroom’s sink.

Location is awesome, price is ok. You pay only for the location, nothing more.

Stayed in April 2024

cleanless of the room, smell from sewer

location was perfect

Stayed in April 2024

Small room that was pretty dirty. Wiped down ourselves with anti-bacterial wipes

Great location

Stayed in April 2024

the bathrooms is very small and had bad smell

No breakfast included

Stayed in April 2024

Being in sub level bedroom was a little dark bars on windows old mattress outside window. Slight damp on roof

Stayed in April 2024

Well relation price-service. If you want to save money but still in a good location, that might be a fair option.

Stayed in April 2024

Mattress was lumpy i could fill the springs .and very clearly i could hear the people in the room next to me talking not loud but was like they was in the same room...but I was in a single room by myself room was very small but good enough for myself. Guys on reception was very helpful and polite. I would book again but hopeing I dont get the poo mattress

Stayed in April 2024

The room was very dirty, with a huge stain on the carpet that looked like something serious had been bleached over. Also the carpet was very filthy with unvaccumed grime

Location and friendly staff

Stayed in April 2024

The whole place smells of mold, specially the carpet floors.

The staff were very nice and helpful. They shared their personal mobile charger with me when my charger was not working and I urgently needed a charger. Very kind 🙏🏼

Stayed in April 2024

Location

Stayed in March 2024

No TV for single rooms

The location near Paddington Station

Stayed in April 2024

The room was not well kept, with stains on the furniture and carpet

Good location

Stayed in April 2024

My room was opposite the elevator (401) so any noises of passersby were very loud. thankfully nobody was coming in at the wee hours, it was quite quiet. the plug in heater didn't work - and the base came away from the legs when I picked it up. thankfully the ac unit warmed the room - once id found the right mode that didn't have a shut off timer on it (with no way to change it) but it did wake me periodically in the night clicking loudly. the mattress was old and not the comfiest, and the pillows lumpy. i woke with an aching shoulder. the curtains were a lot too short for the window - I had a scarf I used to block the rest of the light. the room was a bit dusty, the carpet old and tired.

I opened my door and walked in to a tiny single bed room, with pretty much just that. From the photos of the hotel and rooms from when I booked it appeared I would get a double bed/ room. I was using it purely for sleeping so I didn't mind, just surprised to walk in and nearly walk into the wall! there was a tv, kettle and a tiny wardrobe area to hang a few things. the bathroom was one of those airplane style toilets/ wetroom - barely enough room to lift your arms in the shower. the location was good - a few streets away from Paddington, and the reason I booked it. good restaurants nearby as well as a bus stop 20 seconds up the road.

Stayed in April 2024

The room was much smaller that we were expecting. The springs in the mattress were very uncomfortable. The bathroom was the size of an airplane bathroom. The shower was so small a normal sized person couldn't really fit. Parking was over $35 per night.

The location of the hotel was great. It was easy to access the London tube at Paddington Station. There were shops nearby and restaurants in easy walking distance.

Stayed in March 2024

The shower had a bit of mould around and no ventilation

Having in consideration London prices and locations, this one was a good value for money if you are not looking for somewhere fancy to stay.

Stayed in March 2024

Bad bed, smelled like a mold, very bad shower, small room.

Stayed in March 2024

Not really convenient furniture placing in the room, thin walls, so I heard every neighbour

Good offer for the price, members of staff are very friendly and welcoming!

Stayed in March 2024

The kettle lead had a two-pin plug which didn’t fit in the three-pin socket.

This is a budget hotel in Paddington. You get what you pay for. Don’t expect luxury, but it was clean and reasonably comfortable. Location near train and tube is very good.

Stayed in March 2024

The room and everywhere in the hotel stank of cigarettes.

Cheap and good location.

Stayed in February 2024

Lower ground floor room, untidy walls and decor. Tv not working and very stuffy room as not able to open window as looked out onto dirty fire escape with very loud air conditioning unit.

Bag drop and easy access to Paddington station, staff very helpful and friendly. Sheets, towels clean and soft ideal jumping off point for London adventure.

Stayed in February 2024