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  5. Reviews of Castlecary House Hotel

Reviews of Castlecary House Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Castlecary Road, Cumbernauld, G68 0HD, United Kingdom

#3 of 6 hotels in Cumbernauld

Guests' Choice

Review Score

Based on 1447 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Limited restaurant menu. Could do with a few more specials on the board.

    Nice quiet room away from main hotel. Restaurant is lovely modern & fresh as is the bar area. Staff are always friendly & chatty.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    A little disappointed this trip
    • Leisure trip
    • Family with young children
    • Club Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Abrupt member of staff in restaurant. Bridal party slamming doors from 7am onwards & allowing a small child to wander the hotel knocking & trying bedroom doors! Very dangerous 😳

    Restaurant is great except for limited menu choice. A few more specials on the board would be good. Staff are always lovely although we did encounter a female member of staff who was a little abrupt.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    Very accommodating
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We requested early check in and they did their best to let us in the room for 12:00 so we could get to a wedding at 1pm. We arrived for breakfast at 9:10 and was told it finished at 9 but they put an order through for us which was very good of them

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    A really nice hotel. Good value for money. Helpful and friendly staff. I'd stay again.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights

    On the downside, I tried to connect with MS Teams for business calls, but the wifi speeds were really slow and I was unable to work on one day. The only negative aspect in my experience. Breakfast, I wasn't really given a menu on day 1 and 2, but the staff just took my order and that was OK. If you weren't familiar with what was on offer (I didn't know there was a continental option until the morning I left), you'd have to ask. The staff were very friendly and helpful, so I think asking wouldn't be an issue.

    I stayed for 3 nights. Check-in was very quick, friendly and efficient. Everything was explained about Breakfast (as in where to go), the wifi password, and if I had any questions, I only had to ask. The room was enough for a couple. A comfortable bed, a nice big bathroom, and extra points for having charging plugs built into the wall (on both sides of the bed). A nice touch. I'm never going to use the iron that was provided, but great if you needed it :) I had dinner a couple of nights and the food was great. We also had a couple of kids on the second night with us, and they also enjoyed the food. A nice family atmosphere in the restaurant.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    9.0
    Another great stay
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Menu a little limited. Could do with either an update or a few more choices on specials board.

    Room was spacious and in quiet area. Food on restaurant was delicious with great portioning.

    Stayed in March 2024

  • Reviewed: April 28, 2024

    7.0
    Could have been improved very easily
    • Leisure trip
    • Couple
    • Club Double Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from wedding under our room.Our breakfast was tepid

    Large comfortable room .nice linens and bedding .

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Staff.

    Stayed in February 2024

  • Reviewed: April 18, 2024

    7.0
    Good value
    • Business trip
    • Solo traveler
    • Club Double Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Bar area bright and not relaxing

    Food was exceptional

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Enjoyable and relaxing stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice fresh cooked breakfast . Friendly waiting staff.

    Stayed in April 2024

  • Reviewed: March 18, 2024

    8.0
    Pleasant hotel with welcoming staff
    • Business trip
    • Solo traveler
    • Club Double Room
    • Stayed 2 nights

    some of the furniture in the bedroom was a bit dated

    Nice hotel, spacious comfortable room, good restaurant and friendly team running hotel

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Birthday Celebration and Overnight stay
    • Leisure trip
    • Family with young children
    • Club Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dining room felt cold in the morning ! When the breakfast staff member heard us saying we were cold , she turned the heating up right away !

    All of the food was lovely , there were 17 of us for dinner celebrating my husband's 70th Birthday ! All restaurant staff were brilliant ! Ourselves and Gavins sister and hubby stayed the night ! We were in the refurbished rooms which were comfy although a few items would've made the rooms perfect ! Those items I suggest are , non- slip mat for shower, shelf above sink for toiletries and full length mirror on bedroom wall , as Wedding guests or party guests can check there outfits are perfect , or to put on make up and style hair !( can't style hair in bathroom) we would stay at Castlecary again ! All staff are very welcoming and professional!

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Another great stay
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Limited menu in the evening. Might be an idea to change the menu every few months or add more than one special to the board.

    Allocated same room as previous stay. Room is spacious & very clean. Ensuite facilities good but a little dated. Nice quiet room overlooking main street. Dined in restaurant in evening. Staff are so friendly & helpful. Food delicious with good portion size. Menu limited. Hotel was particularly busy with the arrival of a coach full of tourists which is always a good sign & a funeral in one of the suites.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Would recommend
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean . Friendly staff . Great breakfast

    Stayed in March 2024

  • Reviewed: February 29, 2024

    9.0
    Excellent customer service, with early check-in on request.
    • Leisure trip
    • Solo traveler
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Have a coffee machine in the room. I don't like instant coffee and it was the same coffee at breakfast. Also couldn't take the dog so husband had to stay at home.

    The bed was so comfy. Everyone in the party said the same. Breakfast was excellent

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Very nice stay and will happily stay there again.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The TV remote was a bit strange but we figured it out in the end,

    we have stayed there before and we were pleased to see it was still the same, clean comfortable room, friendly helpful staff and a very good breakfast, the hotel is in a nice quiet area and not too far away from main shopping centre. We enjoyed our stay and will definitely come again.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We have stayed here a few times bit this time we noticed how it wasn't up to its normal standard. Ripped duvet cover ,tired paintwork, carpet dirty. Just little things

    Friendly staff and great location

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Could be improved, but completely acceptable.
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 1 night

    No table in the room for working. Awful wifi. Breakfast inconsisent - no sweets on some days.

    Pleasant staff. Convenient location. Ok breakfast - tasty a la carte and some extras, such as fruit and sweets. Bar and restaurant available. Parking in front. Great shower with good pressure. No separate water taps.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Could be improved, but completely acceptable.
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights

    No table in the room for working. Awful wifi. Breakfast inconsisent - no sweets on some days.

    Pleasant staff. Convenient location. Ok breakfast - tasty a la carte and some extras, such as fruit and sweets. Bar and restaurant available. Parking in front. Great shower with good pressure. No separate water taps.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    In the annex part of hotel internet was non existent

    Perfect stay

    Stayed in February 2024

  • Reviewed: February 18, 2024

    8.0
    Well worth a visit
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Worn decor. Tired bathroom and windows

    Lovely clean basic room. Decor a little worn. Very quiet. Bathroom and windows could do with upgrades. Bar and restaurant area smart and modern. All the staff were very friendly and welcoming. Great breakfast. Plan to return and try out restaurant. Would definitely return and recommend.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Pleasant stay
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet window would not shut. Shutter on the font door was not adequate for its purpose. The door was difficult to lock.

    Staff are very friendly, lovely breakfast. A pleasant enough stay.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Short stay.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Nice rooms. Good food. Very friendly staff.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    9.0
    Excellent overnight stay!
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Apart from the "cold reception" in the cottage, which was remedied very quickly, there was nothing to unlike!

    We were, originally, in a cottage. However, the heating wasn't working, and the room was extremely cold. On letting reception know, the receptionist very quickly offered us a room in the hotel itself without any further charge. We were delighted to accept as it was a lovely room, but better than that, it was warm!! The staff in the restaurant/ bar were also lovely, friendly and helpful. The meals we had were cooked quickly, very fresh and hot..delicious!

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    Brilliant spot to stay as a base for travelling around Falkirk and surrounding areas. You can’t beat the price.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Kids meals were slightly more expensive than other places.

    Fantastic value for money and large spacious rooms. We were traveling as a family and being able to have adjoining rooms was a game changer for a family.

    Stayed in February 2024

Showing 1 - 25

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