Castlecary Road, Cumbernauld, G68 0HD, United Kingdom
#3 of 6 hotels in Cumbernauld
Guests' ChoiceBased on 1478 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
8.4
Facilities
8.0
Staff
9.0
Value for money
8.2
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 5, 2024
Glen
United KingdomNothing
The staff were very efficent and very friendly and welcoming. Service was gteat in the restaurant and bar despite there being alarge tour group in.
Stayed in June 2024
Reviewed: June 5, 2024
Ionela
United KingdomBathroom outdated, chipped bath and dirty cloth left on top of bath mirror. All staff was friendly apart of one of them, while we had breakfast in the morning , seemed a bit bothered when asked about breakfast options, like he was not happy to help
Staff changes one if the rooms from twin beds to double bed just to keep the rooms together which was a nice touch
Stayed in June 2024
Reviewed: June 3, 2024
Georgia
United KingdomNo major issues. The decor is a little outdated/tired and the bathroom was quite garish colours and didn't look much like the picture. However, it was very clean so we didn't mind. The bed is quite a small double by modern standards and the blinds don't fully shut out the light so if you have trouble sleeping with daylight in the room, this might not be the place for you.
We used this hotel as a stop off point on our journey further north. Front desk staff at reception were very friendly and welcoming, the room was very clean, peaceful and comfortable. We enjoyed breakfast, but thought some of the options on the menu were better value for money than others. Overall good value for money and we would stay again if travelling north!
Stayed in May 2024
Reviewed: June 3, 2024
Nicu
United KingdomThe room we had needs a lot of improvement, very old look and feel. Bathroom as well.
Nice staff, very friendly and good atmosphere.
Stayed in May 2024
Reviewed: June 2, 2024
Janice
United KingdomThe pillows were lumpy.
Reasonable breakfast although the porridge was more like gruel.
Stayed in May 2024
Reviewed: June 2, 2024
Christine
United KingdomThe window had a great blind but the back door had a window too without a blind or curtain so the light came in anyway.
The beds were very comfortable, not a hard mattress.
Stayed in May 2024
Reviewed: June 1, 2024
Stuart
United KingdomQuite expensive for a ‘suite’ considering there was no sitting area nor a desk to work at.
A very pleasant and comfortable stay and food in the restaurant was very good.
Stayed in April 2024
Reviewed: June 1, 2024
Garry
United KingdomRoom is a little dated but all in all I was happy
Stayed in May 2024
Reviewed: May 31, 2024
Pachuen
Germanyquite noisy as close to the motorway, rooms need more attention, WiFi was almost not existing and needs to be updated
old and fairly used but clean and suitable, some restaurants and pubs in close distance
Stayed in May 2024
Reviewed: May 31, 2024
Robert
Irelandall was excellent, staff great
Stayed in May 2024
Reviewed: May 26, 2024
Simon
United Kingdomlike a motel arrangement . ground level room with parking outside. I particularly liked the light and bright bathroom. breakfast was varied with all tastes catered for. very handy for the motorway
Stayed in May 2024
Reviewed: May 26, 2024
Catherinebeattie
United KingdomRoom door needs replacing
Friendly staff & great service.
Stayed in May 2024
Reviewed: May 26, 2024
Mike
CambodiaExcellent food. Helpful staff.
Stayed in May 2024
Reviewed: May 24, 2024
Quentin
United KingdomVery friendly staff. Had a good evening meal and breakfast goo too. many thanks
Stayed in May 2024
Reviewed: May 20, 2024
Ann
United KingdomRestaurant staff were unattentive.
Check in was pleasant and friendly
Stayed in May 2024
Reviewed: May 20, 2024
Susan
United KingdomThe room was tired looking and in need of up grading
The food was amazing
Stayed in April 2024
Reviewed: May 20, 2024
Ryan
United KingdomThe room we stayed in (289) could do with a refurb, looking a bit tired, same applies to the bathroom - good luck trying to work out how you turn the shower off!!!!
Hotel was nice, friendly staff, great Scottish breakfast, spacious room.
Stayed in May 2024
Reviewed: May 19, 2024
Irene
United KingdomNa
Staff were all nice and friendly. Hotel was very clean room excellent plenty of space in the room. Food in restaurant was really good and reasonable priced. There was a coach party of 50 in for dinner and service was excellent.
Stayed in May 2024
Reviewed: May 12, 2024
Catherinebeattie
United KingdomLimited restaurant menu. Could do with a few more specials on the board.
Nice quiet room away from main hotel. Restaurant is lovely modern & fresh as is the bar area. Staff are always friendly & chatty.
Stayed in May 2024
Reviewed: May 12, 2024
Catherinebeattie
United KingdomAbrupt member of staff in restaurant. Bridal party slamming doors from 7am onwards & allowing a small child to wander the hotel knocking & trying bedroom doors! Very dangerous 😳
Restaurant is great except for limited menu choice. A few more specials on the board would be good. Staff are always lovely although we did encounter a female member of staff who was a little abrupt.
Stayed in May 2024
Reviewed: May 10, 2024
Richard
United KingdomWe requested early check in and they did their best to let us in the room for 12:00 so we could get to a wedding at 1pm. We arrived for breakfast at 9:10 and was told it finished at 9 but they put an order through for us which was very good of them
Stayed in May 2024
Reviewed: May 6, 2024
Craig
GermanyOn the downside, I tried to connect with MS Teams for business calls, but the wifi speeds were really slow and I was unable to work on one day. The only negative aspect in my experience. Breakfast, I wasn't really given a menu on day 1 and 2, but the staff just took my order and that was OK. If you weren't familiar with what was on offer (I didn't know there was a continental option until the morning I left), you'd have to ask. The staff were very friendly and helpful, so I think asking wouldn't be an issue.
I stayed for 3 nights. Check-in was very quick, friendly and efficient. Everything was explained about Breakfast (as in where to go), the wifi password, and if I had any questions, I only had to ask. The room was enough for a couple. A comfortable bed, a nice big bathroom, and extra points for having charging plugs built into the wall (on both sides of the bed). A nice touch. I'm never going to use the iron that was provided, but great if you needed it :) I had dinner a couple of nights and the food was great. We also had a couple of kids on the second night with us, and they also enjoyed the food. A nice family atmosphere in the restaurant.
Stayed in May 2024
Reviewed: April 29, 2024
Catherinebeattie
United KingdomMenu a little limited. Could do with either an update or a few more choices on specials board.
Room was spacious and in quiet area. Food on restaurant was delicious with great portioning.
Stayed in March 2024
Reviewed: April 28, 2024
Peggy
United KingdomNoise from wedding under our room.Our breakfast was tepid
Large comfortable room .nice linens and bedding .
Stayed in April 2024
Lingen, Germany
Ban Chang, Thailand
Sioux Falls, USA
Montaione, Italy
Montañita, Ecuador
Budaörs, Hungary
Luttenberg, Netherlands
Kaohsiung, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content