High Street, Conwy, LL32 8DB, United Kingdom
#6 of 16 hotels in Conwy
Guests' ChoiceBased on 1507 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.9
Staff
9.3
Value for money
8.5
Free WiFi
8.7
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End of dialog contentReviewed: 11 March 2024
Elizabeth
United KingdomOnly the weather which was bitingly cold outside but the hotel was warm and comfortable.
It is very important to me that my Assistance Dog is welcomed and catered for. The receptionist was very helpful and caring in this respect. Our second floor front room was large enough to accommodate his bed and the bathroom suitable for his food and water without creating problems for housekeeping. We liked the room with it's antique furniture and the sparkling modern bathroom. We liked the toiletries and the fact that the bathroom surfaces were not occupied with little bottles. Our dinner, served in the main dining room was very good and the wine list comprehensive. At breakfast we arrived when the room was already full and only a centre table was available, so we were taken to the coffee bar which was perfect for my dog. He also enjoyed his surprise breakfast sausage! Being deaf it is impossible to hold a conversation where there is loud background music. On this occasion there was gentle music playing which still enabled me to chat to my husband and more importantly, understand what our servers were saying.
Stayed in March 2024
Reviewed: 10 March 2024
Ine
SwitzerlandI personally do not like bedrooms with carpet flooring.
Beds were very comfortable. Appreciated the choice of coffee, tea and biscuits offered in the room.
Stayed in February 2024
Reviewed: 9 March 2024
Simon
United KingdomImpressive coaching inn, as nice inside as it is out. Small but comfortable and quiet room. Fleeting overnight stop so didn't sample the food.
Stayed in March 2024
Reviewed: 6 March 2024
John
United KingdomNorthing worth mentioning
Everything!
Stayed in March 2024
Reviewed: 6 March 2024
David
United KingdomNothing
Central location, historic building
Stayed in February 2024
Reviewed: 3 March 2024
Jude
United Kingdomeverything - lovely ambience. staff exceptional .
Stayed in February 2024
Reviewed: 3 March 2024
Michelle
United KingdomFriendly Staff Very Dog friendly Room large & comfortable
Stayed in February 2024
Reviewed: 2 March 2024
Stephen
United KingdomN/a
Central location. Free parking.
Stayed in February 2024
Reviewed: 29 February 2024
Braime
United KingdomThere were some bits of fluff and dirt on the carpet and the drawer in the bathroom had a stain in it. The mirror in the bathroom had the window behind it so you couldn't really use it as you couldn't see properly with the light behind you.
The room was lovely. I really liked the drinks sachets, the bicuits and the Nespresso machine.
Stayed in February 2024
Reviewed: 28 February 2024
Kristen
United StatesThe room was cold. The heater didn't heat the room and bathroom up.
The location was great, rooms were beautiful, and the view was spectacular. The service was great throughout. The restaurant was exquisite, serving high end dishes. The hotel had everything to meet your needs, from a coffee shop, bar, and restaurant. It's a great place to stay for the Conwy Castle.
Stayed in February 2024
Reviewed: 27 February 2024
Javier
UruguayThe Hotel was very good, we understand that if you arrive in summer the place can be much more beautiful, for us who arrived at the end of February they were short days, which we still knew how to enjoy.
On our way from Liverpool to Dublin, we found this town to spend a night, and searching a little we found this Hotel, it met our expectations and we recommend it if you are traveling with the family, a small but very cozy place
Stayed in February 2024
Reviewed: 24 February 2024
Ceri
United KingdomBreakfast was really poor, very disappointing.
Lovely location, room, setting and staff friendly and welcoming.
Stayed in February 2024
Reviewed: 24 February 2024
Joy
United KingdomNothing I can think of.
Perfect location. Ideal for meeting up with friends and family living in the area. Reception staff very helpful.
Stayed in February 2024
Reviewed: 23 February 2024
Christina
United KingdomDisturbed nights sleep. It's an old building and the windows are single glazed and let in a lot of noise from the street below. They also rattle when there is wind - had to get up in the night to put paper down the gap to stop the rattling. Also the door to the room next door was adjacent ( at a right angle ) to ours so we were disturbed by their late arrival and early departure - very difficult not to hear every bit of movement form other guests
Room and bathroom were clean and well decorated. Loved the Nespresso Coffee machine and vanity mirror. accommodated the dog really well with bed and bowl
Stayed in February 2024
Reviewed: 23 February 2024
Sara
United KingdomThe only minor complaint was the windows are single paned and let in quite a bit of noise from the high street on the first night of our stay.
We really loved the fantastic location, the adorable doggy bed for our pup and the fine attention to detail in the room!
Stayed in February 2024
Reviewed: 20 February 2024
Jane
United KingdomNothing!
Exceptionally friendly and welcoming. Excellent location with parking. Pleasant and comfortable bar and dining room with very good food. Very comfortable all round.
Stayed in February 2024
Reviewed: 20 February 2024
Georgie
United KingdomRoom cleanliness
Lovely breakfast. Gorgeous bar. Parking was fine except v narrow entrance to car park was a bit daunting! But that’s my bad driving. Room not as clean as could be but not awful. Perfect location
Stayed in February 2024
Reviewed: 19 February 2024
Lee
United KingdomGreat room & location
Stayed in February 2024
Reviewed: 19 February 2024
Glen
United KingdomBin men came very early in the morning
Loved the history and architectural features of the building
Stayed in February 2024
Reviewed: 18 February 2024
Winsall12
United KingdomNothing to complain about
Fantastic hotel.food was amazing and staff very helpful.
Stayed in February 2024
Reviewed: 18 February 2024
Couchman
United KingdomPuncture in car park
Location, staff, very happy we will return1
Stayed in February 2024
Reviewed: 18 February 2024
Mark
United KingdomThe noise from the stairs landing and the hot water tank where very noisy at night and early in the morning. Did not sleep well as late arrivals disturb our sleep.
Staff, food and hotel was really good. Complimentary tea coffee and water had a good selection.
Stayed in February 2024
Reviewed: 17 February 2024
Rebecca
United KingdomNothing
Lovely and welcoming staff, easy access to room and the room was a good size for our stay
Stayed in February 2024
Reviewed: 16 February 2024
Ellejaybee
United KingdomWindows in our room didn't open at all, painted or locked shut, would have preferred to get some fresh air in the room. This might help with the condensation on the windows, which could have done with a clean - bit mouldy round the edges.
Lovely characterful building in the heart of Conwy, plenty of free parking, warm welcome from the team, room was spacious and comfortable, great bar downstairs - centrally located to access local restaurants, shops and bars.
Stayed in February 2024
Reviewed: 15 February 2024
Andrew
United KingdomNothing
Very clean, extremely comfy bed. Resteraunt exceptional and the staff are a credit, all very attentive.
Stayed in February 2024
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