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  5. Reviews of Carlton Hotel

Reviews of Carlton Hotel

Birkenhead Street, Camden, London, WC1H 8BA, United Kingdom

#941 of 1,020 hotels in London

Guests' Choice

Review score

Based on 3062 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.2

  • Location

    8.8

  • Facilities

    5.7

  • Staff

    7.5

  • Value for money

    6.3

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 23 September 2024

    5.0
    Very average and very pricey for the level of accommodation
    • Business trip
    • Solo traveller
    • Triple Room - En Suite
    • Stayed 1 night

    Very noisy both internally and from outside, curtains did not keep out ambient light. Not well cleaned before I took the room

    Close to St Pancras, good for early train

    Stayed in September 2024

  • Reviewed: 22 September 2024

    7.0
    The view from my window on the 4th floor was spectacular, straight at the impressive St. Pancras
    • Leisure trip
    • Solo traveller
    • Single Room - En Suite
    • Stayed 1 night

    I booked the location next to St Pancras Station for an early start with the Eurostar to Brussels. That was all that mattered, the hotel has basic facilities, I suppose. I did not have breakfast as I left early and do not know if breakfast is even available. The room was very basic and the furniture cheap, old.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    7.0
    Good place if you just want a basic base for King’s Cross station
    • Business trip
    • Solo traveller
    • Double Room Ensuite
    • Stayed 1 night
    • Submitted via mobile

    It’s very basic but that’s reflected in the price.

    Very convenient to Kings Cross station

    Stayed in September 2024

  • Reviewed: 22 September 2024

    7.0
    Just right when you are catching an early train
    • Leisure trip
    • Couple
    • Triple Room - En Suite
    • Stayed 1 night
    • Submitted via mobile

    A bit basic

    Location is perfect

    Stayed in September 2024

  • Reviewed: 22 September 2024

    5.0
    This is a budget hotel with nil extras.
    • Leisure trip
    • Solo traveller
    • Single Room - En Suite
    • Stayed 4 nights
    • Submitted via mobile

    Wi-Fi unreliable - 1 clean towel over ab4 day stay

    Staff were pleasant

    Stayed in September 2024

  • Reviewed: 22 September 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 4 nights

    Small space, no communal lounge, no breakfast

    location near to Kings Cross

    Stayed in August 2024

  • Reviewed: 21 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room - En Suite
    • Stayed 3 nights

    No Safe or Fridge in room

    Location to Trains and easy walk into London if so inclined as I am as there is a lot to enjoy close up when walking!

    Stayed in September 2024

  • Reviewed: 20 September 2024

    7.0
    It was adequate for our needs
    • Leisure trip
    • Group
    • Twin Room en suite
    • Stayed 1 night

    The lift facility

    Near to the Eurostar

    Stayed in September 2024

  • Reviewed: 19 September 2024

    7.0
    A super hotel for a one night stay prior to an early Eurostar depart. 24 hr reception was ideal for a late check in and
    • Leisure trip
    • Family with young children
    • Twin Room en suite
    • Stayed 1 night
    • Submitted via mobile

    Small lift and corridors.

    The location to St Pancras International was fantastic. The hotel was spotlessly clean. Very close to good restaurants too. 24 hr reception.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    7.0
    Basic but adequate; extremely handy for King’s Cross and St. Pancras stations
    • Leisure trip
    • Solo traveller
    • Single Room - En Suite
    • Stayed 1 night

    Couldn't work the TV - though at midnight that didn’t matter.

    Location right opposite King’s Cross Station. Modest price fitted the room. The (male) receptionist gave me a twin instead of a single room when I arrived at midnight. Pleasant manager.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Quadruple En-Suite
    • Stayed 5 nights
    • Submitted via mobile

    the shower head was just horrible like it wasn’t cleaned in ever

    it was right across from the train stations

    Stayed in September 2024

  • Reviewed: 17 September 2024

    6.0
    saving grace was the location and it was clean
    • Leisure trip
    • Solo traveller
    • Single Room - En Suite
    • Stayed 1 night

    on arrival told quiet room was in other building up 3 flights of stairs - didn't want to take it as thought it would be hot and carrying bag up narrow windy steps did not appeal. The staff did not tell me about the lack of wifi connection in my room - spent 30 mins trying to connect and even when went to front desk the staff didn't seem aware that it doesn't work in room 11

    location to kings cross station

    Stayed in September 2024

  • Reviewed: 16 September 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are too small, not worth the money. I felt like I wasted my money for such a small room.

    Location

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Location was excellent, clean room, good for short, transit and a night stay
    • Leisure trip
    • Solo traveller
    • Single Room - En Suite
    • Stayed 1 night
    • Submitted via mobile

    Light sensor was very irritating. It’s goes off frequently and within very short time frame

    Location was best and staff was very polite, friendly and supportive

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Good value
    • Couple
    • Double Room Ensuite
    • Stayed 1 night
    • Submitted via mobile

    Facilities are too old.

    The facilities are really old, but well maintained. Very clean. Friendly staffs.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    Basic hotel very close to Kings Cross/St Pancras station
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 1 night

    This is a basic hotel. It's good value for money and very close to Kings Cross/St Pancras station which is why we chose it.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    6.0
    Not luxurious but ideal for a short stay. Spotlessly clean and hot water.
    • Leisure trip
    • Couple
    • Twin Room en suite
    • Stayed 2 nights

    The lady on reception when we arrived was very rude although a guy appeared from the back office and was very nice. The room was down some steep steps and the lighting wasn't brilliant so wouldn't recommend for anyone with mobility issues.

    The room was basic but what I expected for the money. It was spotlessly clean and the water was really hot with good water pressure in the shower. Ideal for 1 or 2 nights. The location was good for the tube/train station.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    5.0
    Handy for Kings Cross. Clean. Bring earplugs and a hot water bottle
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 1 night
    • Submitted via mobile

    It was very noisy. No air conditioning except an open Window. We were roasting hot. . It smelt of smoke. The guy who checked us in was very nice but the three ladies around the desk the next day didn’t even greet us and would have frozen hell over. We weren’t told about any facilities so I assume they had none.

    It was near Kings Cross

    Stayed in September 2024

  • Reviewed: 11 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room - En Suite
    • Stayed 5 nights

    Very small room.

    Great location, close to transport and food etc

    Stayed in August 2024

  • Reviewed: 11 September 2024

    7.0
    Okay stay
    • Leisure trip
    • Solo traveller
    • Single Room - En Suite
    • Stayed 1 night
    • Submitted via mobile

    No lift, tv screen broken pixelated, wifi network/password not matching and could not be fixed while I was in room

    Location

    Stayed in September 2024

  • Reviewed: 11 September 2024

    5.0
    Ok only
    • Leisure trip
    • Group
    • Triple Room - En Suite
    • Stayed 3 nights
    • Submitted via mobile

    the place could do with some upgrading. It look soo run down. We were staying in room nbr 5, the room smell mouldy as we enter. There is no natural air flowing just a ventilation fan. The toilet was soo small that you don’t even have room to fall. The light keep turning off while you are having shower, cause the position of the light is away from the shower space, I think cause the lights are motions activated. When you turn on the ceiling fan in the room it is soo loud.

    Location was Spot on.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    5.0
    I will not come back to this hotel again if I travel to London
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 2 nights
    • Submitted via mobile

    I would rate this property as a 1 star hotel even it’s rated 3 stars hotel. The room is very small and no air conditioner. Do not stay at this hotel if you travel during summer time. They just provided 2 body towels only per room. The bathroom was smelled terrible when we check in. We have to tell the front desk to clean it again.

    The location is very close to the underground and train station. It’s very convenient to access to everywhere in London.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room Ensuite
    • Stayed 1 night
    • Submitted via mobile

    Could do with deep clean Shower gel etc Fix window

    Location Staff Great value for money

    Stayed in September 2024

  • Reviewed: 5 September 2024

    5.0
    Below what we normally expect for the price
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 1 night
    • Submitted via mobile

    Location was good. Room very small. Access was a little awkward along a thin corridor and stairs

    Stayed in September 2024

Showing 1 – 25

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