North Promenade, Near Blackpool Station, Near Casino, Blackpool, FY1 2EZ, United Kingdom
#144 of 252 hotels in Blackpool
Guests' ChoiceBased on 3223 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.6
Facilities
7.8
Staff
8.7
Value for money
7.6
Free WiFi
8.4
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End of dialog contentReviewed: 21 June 2024
Susan
United KingdomThought there might of been entertainment at night but there was no any
Great location, clean, tidy, friendly staff
Stayed in June 2024
Reviewed: 19 June 2024
Kevin
United Kingdomlow ceiling
sea view
Stayed in June 2024
Reviewed: 18 June 2024
Bev
United KingdomThe twin room 106 was below average, it was cold and drab, it sounded like there was an open window (there wasn’t) it was a very small room and the bathroom fan sounded like an air raid siren. At the side of this room was a small construction site.
The restaurant, bar, corridors and reception area was very clean and contemporary. Easy check in/out, great parking facilities. The sea view double bed room was excellent, spacious clean and modern (room 212)
Stayed in June 2024
Reviewed: 18 June 2024
Ann
United KingdomPleasant stay good value for the price paid friendly staff and clean room decent breakfast
Stayed in May 2024
Reviewed: 11 June 2024
Ruth
United KingdomSmall room Some sort of repairs were going on in what sounded like the room next door which started at 845 am, we had no communication regarding this.
A bit further out from the main parts of Blackpool but it was a nice walk and the transport links were great as there was the tram literally across the road and a bus stop just a bit further down from the hotel.
Stayed in June 2024
Reviewed: 10 June 2024
Heather
United KingdomInitial room allocated Room 308 The bathroom had black mould on the silicone around the bath the window was so small in the room and it had water damage I declined this room . I was then given room 309 There was a huge stain in the middle of the carpet did not want to imagine what it was. The bathroom was damp with paint flaking off the ceiling over the bath. I declined this room Room 105 It was hard to open the door as the single bed was up against it but this room was so much better less shabby didn't smell damp although the windows again had blown we had a great night's sleep .
Lovely spacious dining room , good food ,I asked for poached egg which was cooked to perfection. Waiting on staff were happy friendly and very helpful.
Stayed in June 2024
Reviewed: 9 June 2024
Jordan
United KingdomThe price of the evening meal and the drinks. Price for the stay for two nights was a little bit over priced
That it is dog friendly, very clean, great location, great breakfast. The staff was super lovely, very nice, attentive and all round welcoming, especially Nicola
Stayed in June 2024
Reviewed: 9 June 2024
Wendy
United KingdomNo hot water on the Saturday morning so we were unable to shower/ bath before we went out for the day
Location was excellent, room was clean and spacious and friendly staff
Stayed in June 2024
Reviewed: 7 June 2024
Michael
AustraliaTiny room, barely room for a suitcase. Ancient plumbing system with toilet cistern taking half an hour to refill.
Close to the action
Stayed in June 2024
Reviewed: 6 June 2024
Dorothy
United KingdomRoom 100 - extremely hot - (temperature outside 14 degrees). Even with the one small window open and fan, the only way to reduce the temperature was to keep the bedroom door open for a time. Keeping the curtains closed, by the next day the room was fine. 214 Bathroom needs complete renovation -
Private Car Park at hotel front. View and location of hotel. Brilliant staff - very helpful. Good evening meal menu. Newly decorated, very clean. Dogs welcome throughout the hotel - appreciated that there are no restrictive areas (not allowed to remain in bedroom alone - which is a very welcome). Ground floor bedroom with disabled access - excellent bathroom.
Stayed in June 2024
Reviewed: 5 June 2024
Tracey
United KingdomThe automatic doors don’t work. It’s been like this for the past 3 years. Does not make hotel wheelchair accessible.
Been going for few years, relaxing and comfortable
Stayed in June 2024
Reviewed: 5 June 2024
Kathryn
United KingdomTelevision only worked on one channel Rooms a bit dated
Staff Position Evening meal
Stayed in June 2024
Reviewed: 4 June 2024
Nicholas
United KingdomStruggled with the shower, either boiling or cold water. Could do with updating the shower unit.
Great location with on site parking.
Stayed in May 2024
Reviewed: 3 June 2024
Rhona
United KingdomWindowsills and windows in room needed a bit of a clean. The smoke alarm in our room was buzzing all evening. Staff were very helpful and gave us another room but this was smaller. Breakfast was OK but more continental selection and fresh coffee would be better.
Excellent location Staff very friendly and helpful Lovely views of sea from room Bed very comfortable Good selection of tea, coffee and biscuits in room
Stayed in May 2024
Reviewed: 3 June 2024
Yvette
United KingdomFront desk staff - Katie is always very helpful
Stayed in June 2024
Reviewed: 3 June 2024
Jacqueline
United KingdomRoom could have been cleaner, small things like marks on the walls which could have been wiped off. Skirting boards needed dusting. Bathroom had broken tiles and a very small bath. A bit over priced for the room itself.
Communal areas were very modern and clean. Great sea view. Helpful friendly staff. Breakfast and evening meal were exceptional and good value for money. Room was good size with a comfy bed.
Stayed in May 2024
Reviewed: 2 June 2024
Dena-maerie
United KingdomProviding the room with A/C or Fan…
Breakfast was good
Stayed in June 2024
Reviewed: 30 May 2024
David
United KingdomGreat location, but best of all, excellent staff - happy to help and always with a smile. One of the friendliest hotels I've ever visited
Stayed in May 2024
Reviewed: 29 May 2024
John
United KingdomI DID NOT HAVE AN OPINION EITHER WAY
Stayed in May 2024
Reviewed: 29 May 2024
Arsalan
QatarThe staff is not very accommodating. I was an hour earlier before check in time but they didn't allow me to check in. We, as long distance travellers, have very little control over timings (considering improper flight times and public transportation timing). Other hotels have this leeway but not this one. Secondly, the hotel mentioned providing toiletries but I guess dental kit is not apart of that. Lastly, even though I choose the "pay on property" option, my card was still charged two days in advance.
The hotel is in a good location and very clean
Stayed in May 2024
Reviewed: 28 May 2024
Jaina
United KingdomThe location, it’s really close to the beach so it’s nice to enjoy the scenery or go out and about
Stayed in May 2024
Reviewed: 27 May 2024
Stephen
United KingdomHeating in hotel on a timer .. comes on at night ? Damp carpet by the window no grab rails as bath was deep .. charging plug in wrong place
Decor . Restaurant and food .. staff excellent
Stayed in May 2024
Reviewed: 27 May 2024
Gillian
United KingdomOur room was beautifully clean but a little attention was required. Very warm, however a fan was provided.
A lovely clean, modern hotel. The downstairs was refurbished and really welcoming. Parking was available at very reasonable rate.
Stayed in May 2024
Reviewed: 26 May 2024
David
United KingdomIt is a lovely hotel and the staff were very helpful
Stayed in May 2024
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