44 West George Street, Central Glasgow, Glasgow, G2 1DH, United Kingdom
#22 of 81 hotels in Glasgow
Guests' ChoiceBased on 3082 hotel reviews
8.6Cleanliness
8.9
Comfort
9.1
Location
9.7
Facilities
8.6
Staff
9.4
Value for money
8.5
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Ian
AustraliaA few of the staff on reception didn't acknowledge a greeting to them, a simple smile would suffice. The toilet was difficult to flush and the sink plug needed attention.
We got an early check in which was great after travelling overnight. A good size room, comfortable bed , free mini bar , iron and ironing board, TV all good.
Stayed in June 2024
Reviewed: June 1, 2024
Lydia
South Africasoundproofing from the corridor - I was woken up at 3am by loud people coming back from a night out.
Comfortable bed, complimentary mini bar, lovely coffee, spacious room, great location
Stayed in June 2024
Reviewed: June 1, 2024
Graham
United KingdomCarpet in throughout the public areas......colours just didn't work (personal)
Access to executive lounge was worthwhile.... We don't drink but plenty of soft drinks ..cuppa etc Better to sit there for that few hours than in your bedroom Very nice breakfast with excellent staff service
Stayed in May 2024
Reviewed: May 31, 2024
Lynn
United KingdomN/a
Room was very comfortable and spacious. We were given a complimentary mini bar which was a lovely gesture. Staff (Gavin) was very pleasant, helpful and took time to talk to us. Location was spot on and despite the central location heard no noise. Will definitely stay again.
Stayed in May 2024
Reviewed: May 31, 2024
Gillian
United KingdomHaving to leave
Everything from the moment we stepped inside the hotel. It made our trip even more special. Thanks to all staff too ....you are all such great ambassadors for the hotel .
Stayed in May 2024
Reviewed: May 29, 2024
David
United KingdomAll good
Stayed in May 2024
Reviewed: May 29, 2024
Barry
AustraliaAs above. Id suggest the general manager email me direct. I dont really want to put it on here
Everything on the hotel except the two young children you have on the front desk
Stayed in May 2024
Reviewed: May 28, 2024
William
United KingdomI had no issues with the hotel whatsoever.
Breakfast was one of the best I’ve ever had. Nice and hot and eggs cooked to order perfectly. I
Stayed in May 2024
Reviewed: May 27, 2024
Bernard
United KingdomSome parts of the room are a bit tired looking eg chips on bath enamel
Excellent freshly cooked breakfast as I can’t take buffet food for health reasons
Stayed in May 2024
Reviewed: May 26, 2024
Karen
United KingdomFriendly staff and great location. We’ve stayed here a few times and it never disappoints
Stayed in May 2024
Reviewed: May 25, 2024
Carly
United KingdomThe rooms can get a bit hot without the air conditioning which I don’t generally like to be kept on all the time
Was very clean and also very home like. Bed was very spacious and comfy
Stayed in May 2024
Reviewed: May 25, 2024
Gordon
United KingdomLighting in room perhaps a little dark and expected more choice from room service food other than just pizzas.
Comfortable, clean, good sized room.
Stayed in May 2024
Reviewed: May 23, 2024
Steve
United KingdomFrom the moment we arrived, even though it was a couple hours before our check in, were very helpful and accommodating. The fact they made our anniversary that extra bit special, with little details and touches was something my wife, and myself really appreciated. So thanks to all the staff and we will definitely be back again soon.
Stayed in May 2024
Reviewed: May 22, 2024
George
United KingdomNear to the town centre
Stayed in April 2024
Reviewed: May 20, 2024
Howard
United States of AmericaRoom temperature to warm
Stayed in May 2024
Reviewed: May 20, 2024
Ian
United KingdomAll ok. I am of course always looking for price savings!
Good quality and well maintained. Staff very helpful and approachable. Best hotel free wifi I have ever used.
Stayed in May 2024
Reviewed: May 19, 2024
Shelley
United States of AmericaThe room was too hot and stuffy- I could not get any cool air and the windows did not open.
Excellent location and restaurant!
Stayed in May 2024
Reviewed: May 16, 2024
Frank
United KingdomEverything was perfect staff great
Location perfect for all your needs bars restaurants very close by
Stayed in April 2024
Reviewed: May 16, 2024
Lisa
CanadaGreat location. Close to Buchanan street, Strathclyde university, train station, subway, bus. Many great pubs and restaurants around. Waxy O’Connor’s for live music was right next door and so much fun !
Stayed in May 2024
Reviewed: May 16, 2024
Loraine
United KingdomLocation
Stayed in April 2024
Reviewed: May 15, 2024
Ashleigh
United KingdomNothing
The staff were welcoming, the views were lovely. Breakfast was good as you had a range of different things
Stayed in May 2024
Reviewed: May 15, 2024
Caroline
United KingdomThe only complaint was that it was too warm inside the hotel
My mum and dad absolutely loved it said it was so comfortable they said that it was extremely great service from the staff and they would go again!!!
Stayed in May 2024
Reviewed: May 13, 2024
Graham
United KingdomRooms need a little tlc
Staff v helpful. Did everything to help.
Stayed in May 2024
Reviewed: May 11, 2024
David
United KingdomNo parking
Fantastic room, loads of space, complimentary drinks!
Stayed in May 2024
Brentwood, USA
Tulum, Mexico
Novi Vinodolski, Croatia
Paris, France
Brecon, UK
Getsovo, Bulgaria
San Ġwann, Malta
Marrakesh, Morocco
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content