44 West George Street, Glasgow City Centre, Glasgow, G2 1DH, United Kingdom
#22 of 81 hotels in Glasgow
Guests' ChoiceBased on 3085 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.6
Staff
9.4
Value for money
8.5
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2024
Helen
United KingdomHave stayed here several times now. Perfect location in the centre of Glasgow right next to Queen Street Station, spacious rooms, always immaculate. Staff always friendly and polite. Would recommend.
Stayed in June 2024
Reviewed: 10 June 2024
Pauline
United KingdomRegular customers, never lets us down. Fantastic location and really helpful and engaged staff.
Stayed in June 2024
Reviewed: 10 June 2024
Denice
United StatesHonestly our hotel was one of the best parts of our 1 night stay in Glasgow. The staff were all friendly and helpful on offering recommendations. The hotel is centrally located steps away from Buchanan Street and easy walking distance to anything you want to see, pubs, and restaurants. Super comfortable room with complimentary minibar was a great perk. The bathroom was well appointed with luxury toiletries and large tub to take a proper hot bath. Thoroughly enjoyed our stay here and highly recommend! If we ever go back to Glasgow will definitely stay here again!
Stayed in June 2024
Reviewed: 10 June 2024
Gillian
United KingdomThere was nothing I didn’t like
Staff were very friendly and welcoming, very helpful, nice clean rooms, comfortable bed and plenty of space
Stayed in June 2024
Reviewed: 9 June 2024
Frank
United KingdomGood location, very central yet very quiet
Stayed in June 2024
Reviewed: 8 June 2024
Craig
AustraliaWindows were fixed so fresh air not an option and rom was warm
The room was a good size with full amenity.
Stayed in June 2024
Reviewed: 3 June 2024
Roberta
United KingdomNothing
Great location for Queens Railway station. Excellent bar next door. Good food options for dinner and breakfast (with a view). Very friendly staff. The complimentary mini bar was a bonus.
Stayed in April 2024
Reviewed: 2 June 2024
Ian
AustraliaA few of the staff on reception didn't acknowledge a greeting to them, a simple smile would suffice. The toilet was difficult to flush and the sink plug needed attention.
We got an early check in which was great after travelling overnight. A good size room, comfortable bed , free mini bar , iron and ironing board, TV all good.
Stayed in June 2024
Reviewed: 1 June 2024
Lydia
South Africasoundproofing from the corridor - I was woken up at 3am by loud people coming back from a night out.
Comfortable bed, complimentary mini bar, lovely coffee, spacious room, great location
Stayed in June 2024
Reviewed: 1 June 2024
Graham
United KingdomCarpet in throughout the public areas......colours just didn't work (personal)
Access to executive lounge was worthwhile.... We don't drink but plenty of soft drinks ..cuppa etc Better to sit there for that few hours than in your bedroom Very nice breakfast with excellent staff service
Stayed in May 2024
Reviewed: 31 May 2024
Lynn
United KingdomN/a
Room was very comfortable and spacious. We were given a complimentary mini bar which was a lovely gesture. Staff (Gavin) was very pleasant, helpful and took time to talk to us. Location was spot on and despite the central location heard no noise. Will definitely stay again.
Stayed in May 2024
Reviewed: 31 May 2024
Gillian
United KingdomHaving to leave
Everything from the moment we stepped inside the hotel. It made our trip even more special. Thanks to all staff too ....you are all such great ambassadors for the hotel .
Stayed in May 2024
Reviewed: 29 May 2024
David
United KingdomAll good
Stayed in May 2024
Reviewed: 29 May 2024
Barry
AustraliaAs above. Id suggest the general manager email me direct. I dont really want to put it on here
Everything on the hotel except the two young children you have on the front desk
Stayed in May 2024
Reviewed: 28 May 2024
William
United KingdomI had no issues with the hotel whatsoever.
Breakfast was one of the best I’ve ever had. Nice and hot and eggs cooked to order perfectly. I
Stayed in May 2024
Reviewed: 27 May 2024
Bernard
United KingdomSome parts of the room are a bit tired looking eg chips on bath enamel
Excellent freshly cooked breakfast as I can’t take buffet food for health reasons
Stayed in May 2024
Reviewed: 26 May 2024
Karen
United KingdomFriendly staff and great location. We’ve stayed here a few times and it never disappoints
Stayed in May 2024
Reviewed: 25 May 2024
Carly
United KingdomThe rooms can get a bit hot without the air conditioning which I don’t generally like to be kept on all the time
Was very clean and also very home like. Bed was very spacious and comfy
Stayed in May 2024
Reviewed: 25 May 2024
Gordon
United KingdomLighting in room perhaps a little dark and expected more choice from room service food other than just pizzas.
Comfortable, clean, good sized room.
Stayed in May 2024
Reviewed: 23 May 2024
Steve
United KingdomFrom the moment we arrived, even though it was a couple hours before our check in, were very helpful and accommodating. The fact they made our anniversary that extra bit special, with little details and touches was something my wife, and myself really appreciated. So thanks to all the staff and we will definitely be back again soon.
Stayed in May 2024
Reviewed: 22 May 2024
George
United KingdomNear to the town centre
Stayed in April 2024
Reviewed: 20 May 2024
Howard
United StatesRoom temperature to warm
Stayed in May 2024
Reviewed: 20 May 2024
Ian
United KingdomAll ok. I am of course always looking for price savings!
Good quality and well maintained. Staff very helpful and approachable. Best hotel free wifi I have ever used.
Stayed in May 2024
Reviewed: 19 May 2024
Shelley
United StatesThe room was too hot and stuffy- I could not get any cool air and the windows did not open.
Excellent location and restaurant!
Stayed in May 2024
Brentwood, USA
Tulum, Mexico
Novi Vinodolski, Croatia
Paris, France
Brecon, UK
Getsovo, Bulgaria
San Ġwann, Malta
Marrakech, Morocco
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content