10 Tunnel Street, North West, Glasgow, G3 8HL, United Kingdom
#74 of 81 hotels in Glasgow
Guests' ChoiceBased on 5877 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
9.1
Facilities
7.0
Staff
8.4
Value for money
7.5
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2024
Claire
United Kingdomlocation
Stayed in June 2024
Reviewed: 10 June 2024
Ryan
AustraliaNo power points adjacent bedsides. Bedding very plain and minimal
Stayed in June 2024
Reviewed: 9 June 2024
Lisa
United KingdomDraft beer no on both times I stayed here. So same issue second time within 3 months. It could do with some modernisation and we also found a clump of hair in the bathroom as soon as we arrived.
Good proximity to the Hydro. Comfortable beds.
Stayed in June 2024
Reviewed: 9 June 2024
Lindsay
United KingdomLack of electric points, no glasses in room and bed a bit hard.
Very clean, great location for HYDRO and less expensive than other hotels nearby. Plenty of space everywhere. Staff fine.Good breakfast.
Stayed in June 2024
Reviewed: 9 June 2024
Ailsa
United KingdomIt is not as clean as it used to be some of the staff were not as helpful
It is near the OVO Hydro
Stayed in June 2024
Reviewed: 9 June 2024
Crxxg
United KingdomLocation is perfect for me Basically 2 minute walk to the Hydro
I like this hotel, The location is ideal. Basically, 2 min walk to the Hydro. Staff are friendly, food ok but not much to pick from the menu.. I'm already booked up for next visit back at the Hydro in few months
Stayed in June 2024
Reviewed: 7 June 2024
Karen
United KingdomNo criticism
Close to Hydro
Stayed in June 2024
Reviewed: 7 June 2024
Susan
SpainThere seems to be some management and staffing issues. We booked an accessible room with walk in (accessible) shower 3 months in advance but it was not available (?). Fortunately, our party member could manage the step into the shower. One bathroom had no lights working. It took two visits to reception for someone to come and look at it .It then worked for 1 hour and then went off again .We reported it again but no repairs or visit. The room wasn't cleaned when requested and then cleaned when we didnt really want it! Individual members of staff pleasant.
Free parking available. Accessible with mobility scooter and staff happy to help with inside parking. Good breakfast available but booking night is cheaper (11) if not included in booking. Good location very near river .Nice walks. Good Indian restaurant nearby..and McDonald's for late arrivals
Stayed in May 2024
Reviewed: 6 June 2024
Billy
United KingdomThere was no food available and there is nowhere near to get any either
Location is 2min walk from the hydro arena 5min to the train station
Stayed in June 2024
Reviewed: 5 June 2024
Haydn
United KingdomThe room was dirty the corridors not cleaned very well. The outside area carpark etc not cleaned, Got sick of hearing empty cans blowing up the carpark. General lack of maintenance throughout the building. We were there for an event at the Hydro we went to the Bar after around 10.40 for a last drink as did others the staff complaining that the bar should be closed and walked off leaving about 10 people standing there without being served. Management need to go from room to room and fix all the faults, then employ some staff that actually want to work there.
The Location was perfect for the Hydro. The breakfast room and Bar area were all nice and clean.
Stayed in June 2024
Reviewed: 5 June 2024
Jayne
United KingdomThe shower fell off the wall - had to fo an emergency mend Bar v busy after concert and only one member of staff on duty.
Proximity to Hydro. Value for money
Stayed in June 2024
Reviewed: 5 June 2024
Megan
United KingdomBreakfast was awful - poor choice Cooked breakfast was disgusting no choice at all food was like rubber
Brilliant location clean tidy. Staff were so polite
Stayed in May 2024
Reviewed: 5 June 2024
---daniel---
AustraliaNo spoons, cutlery or fridge.
Cost
Stayed in June 2024
Reviewed: 4 June 2024
Anna
United KingdomToilet was noisy
Excellent stay
Stayed in May 2024
Reviewed: 3 June 2024
Emily
United Kingdomthe door closed and locked, but the extra lock was broken off completely
comfortable room, comfortable bed, great water pressure in the shower, close to where i went for work that weekend
Stayed in March 2024
Reviewed: 3 June 2024
Marianne
United KingdomShower was very mouldy,
Close to venue.
Stayed in June 2024
Reviewed: 3 June 2024
Murray
United KingdomRoom was small and ceiling had hole init tv didnt work only 3 channel
The location was grat for going to hydro
Stayed in June 2024
Reviewed: 3 June 2024
Jacqueline
United KingdomCouldn’t get a meal at night no chef .
Close to the hydro
Stayed in June 2024
Reviewed: 2 June 2024
Goody1878
United KingdomThe fact that my room wasn't available until just after 5pm. We received a free drink at the bar. Our concert door opened at 6pm and we weren't even out the room by then due to it not being ready for a 3pm check in
Location
Stayed in June 2024
Reviewed: 2 June 2024
Claire
United KingdomBreakfast was poor Rooms could be doing with a bit decoration
Ideal location for concert at the Ovo Hydro
Stayed in June 2024
Reviewed: 2 June 2024
Liz
AustraliaUnclean bathroom. 40 min walk to the city centre
Parking at the hotel - nice bar and breakfast area
Stayed in June 2024
Reviewed: 2 June 2024
Scott
United KingdomCleanliness, room size, mattress , pillows, no charging plugs next to bed , I could go on & on :(
Location
Stayed in June 2024
Reviewed: 31 May 2024
Angela
United KingdomAgain no hand towels but this seems hotel policy. Toilet didn’t flush very well.
Price
Stayed in May 2024
Reviewed: 29 May 2024
Muriel
United KingdomThe breakfast was luke warm and because of issues in the kitchen there was a limited menu on our second night and it took ages to come. Also got woken at 2 in the morning with people arguing outside main door
Stayed in May 2024
Rome, Italy
Ras al Khaimah, UAE
Paipa, Colombia
Lăzarea, Romania
Durham, UK
Praa Sands, UK
New Roads, USA
Puerto Tranquilo, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content