Nothing

The Location, the view, the room, the breakfast, the staff

Stayed in November 2024

the room was a little dark

it was right on the sea front

Stayed in October 2024

Nothing

Staff helpful and friendly. Rooms comfortable and clean. Bed was comfy.

Stayed in October 2024

Everything 10/10 stay

Absolutely spotless The staff were amazing and so helpful Food was also wonderful

Stayed in October 2024

Extra large pillow in bed would of been nice as only had one

Great breakfast

Stayed in October 2024

very well kept building ,room was immaculate and of a high standard. staff were very helpful , polite and friendly. perfect boutique hotel.

Stayed in October 2024

Excellent place to stay. Room was immaculate and welcoming. I would highly recommend. Thank you

Stayed in October 2024

Clean, friendly staff. Every thing you would expect from a hotel. Very exceptional

Stayed in October 2024

Was a bit expensive on the price for 3 days should have included breakfast really for the money but saying that would stay again

It was ok nice hotel location excellent good for parking room was clean staff friendly and helpful

Stayed in October 2024

Clean and tidy. Hotel is a great location with large car park at the rear. Perfect hotel.

Stayed in October 2024

Excellent location and Parking. Friendly and helpful service from all staff. Breakfast adequate and excellent .

Stayed in September 2024

Bath towels were on the small side.

Comfortable twin room with view of small garden. Small shower room with good shower

Stayed in September 2024

Leaving

The staff especially at dinner professional and friendly the food was first class the hotel was spotless clean

Stayed in September 2024

Car parking was an issue.

Nice friendly atmosphere. Comfortable but neighbouring rooms could get noisy.

Stayed in July 2024

The window in our room (18) had net curtaining as well as curtains to draw at night, but we think a blind or slats would have been better, providing more privacy without shutting out light, as people using the back outside staircase could see directly into our room. I would have liked a leaflet about the hotel and its facilities to be in the room, rather than having to ask Reception or download a QR code - but maybe that's just me being old fashioned? It was a big benefit to have access to a free car park as parking in Southend is scarce and expensive.

Attractive decor throughout the hotel; excellent restaurant serving good food, imaginative menu at reasonable prices. Room was on ground floor as requested (husband has walking difficulties,) Very clean, comfortable beds and nicely furnished. Bathroom spacious and help provided quickly when we had a slight problem with the shower. Bed linen and towels were good quality and nice to use. I missed having a courtesy shower cap and small tablet of soap - I find the containers fixed on the wall sometimes hard to squeeze hard enough. I usually have my own toiletries with me but I like there to be some available in case I've forgotten something. On our arrival the phone in our room was completely dead and could not be repaired until the day after we left, but we were offered an alternative room immediately. Having settled in, we declined as we had mobile phones anyway, but appreciated the offer to move us immediately. We were alarmed on our first night with tremendous banging - it turned out to be due to air lock trapped in radiators in the above floor above us - but was dealt with quickly and effectively.

Stayed in September 2024

The staff were really nice friendly and accommodating. Food was really nice and so were the drinks

Stayed in September 2024

Can't think of anything!

We only had a 1 night stay at the Camelia as we were attending a wedding party close by. We found the hotel very clean, the beds comfortable and an excellent shower. The staff were extremely helpful and friendly. We had never visited Thorpe Bay before but were so impressed with the Camelia's service, location and in particular the view over the estuary from the front of the hotel, we plan to visit again.

Stayed in September 2024

Very high standard regarding environment, staff , food, cleanliness!! Thank you for a fabulous stay

excellent service throughout

Stayed in September 2024

This was a weekend away with my 2 oldest friends and we had a great time. It was a great location and we liked the rooms. The staff were lovely and we had lunch there one day and drinks on the patio both nights - good cocktails! I have already recommended it to my parents.

Stayed in September 2024

Breakfast was on the small side and wouldn’t serve roast dinner seated outside

Everyone was friendly, was on the sea front and the hotel was clean and lovely

Stayed in August 2024

The view from our bedroom, no fridge in the room pillows were not feather

Location was fabulous on the beach

Stayed in August 2024

I would definitely book The Camelia again . No complaints at all

Friendly and helpful staff from the moment you walk into the hotel, they went above and beyond to make my stay comfortable. The public areas are bright, busy and beautifully decorated. The bedroom/ bathroom was just right for my stay. Breakfast was excellent too.

Stayed in August 2024

Ideal location in a beautiful setting. Room was lovely and convenient car park at the rear which enabled us to enjoy Southend without the worry of parking. Staff were so helpful and the food exceptional and good value.

Stayed in July 2024

My room was a double for single occupancy. The room and the bathroom were small but very clean with a sea view to die for. The location was perfect as not too close to the town centre. There are a few coffee shops and restaurants nearby with a sea view. I would definitely recommend it.

Stayed in August 2024