1. On entering the property the smell of smokers in the downstairs room on the right was horrific. Not a great impression 2. Everything was cramped in the room 3. Sink taps were very loose. Had to use both hands to make them work

Location was great. Nice to have a table and chairs Caretaker very friendly

Stayed in May 2024

The size of the room was SO small! The bed was very uncomfortable. Would have been better to have a toaster in the room instead of a small benchtop oven. The parking spot out the front was hard to access due to the narrow brick pillar opening.

Proximity to the airport - so close! The room was updated. A staff member helped carry luggage up to our room.

Stayed in May 2024

close to the airport + bus option, 24/7 service, quiet

Stayed in December 2023

You can park just outside but my partner got a parking ticket for parking side of his car on the payment, there is not sign for this so we could not know! The room a bit noise at times as you share with more people.

Nice modern style. Complete kitchenette and fridge. Con intent near the airport for business stays. You can park just outside

Stayed in October 2023

Would be useful to highlight which of the many door bells to ring at the front door.

Very clean and comfortable. Felt very safe as a lone female traveler. Great value.

Stayed in November 2023

Coffee kettle was not at all clean. It would have been better to have some instant coffee pouches.

Very clean place.

Stayed in October 2023

Oh my gosh. The room above me was making so much noise. The owner and manager did everything they could to keep them quiet but since the place is tiny it did not help the noise factor. So probably not noise proofed rooms. So I put on ear plugs and turned my computer to go to sleep. They finally went to sleep about 2:00 am.

Close to airport. It was so easy to find and to jump on one bus to the airport! Excellent!

Stayed in October 2023

Nothing

Exactly as pictured Great facilities and management

Stayed in October 2023

Very casual check in led to the manager conducting a room check after 10pm at night as somewhere on the premises there were unexpected guests camping out.

Convenient. I got exactly what I expected for the price.

Stayed in September 2023

Nothing

It was spotlessly clean and we got a nice welcome fromnthe staff

Stayed in September 2023

Some better lighting/clearer house numbering would make it easier to find at night. I appreciate space is limited, however the sink in the bathroom was tiny.

The location was ideal. The rate was very reasonable, and the team member on duty was very helpful.

Stayed in September 2023

no internet

it was clean and quite place

Stayed in September 2023

No Netflix

Self container and well thought out facilities.

Stayed in September 2023

Mattress a bit soft but that’s personal preference

Had great facilities, close to the location I needed, very clean, team was very friendly and replied very fast to any concerns. Had a lovely stay

Stayed in September 2023

Nothing. It was all good

Really convenient location

Stayed in September 2023

I had heavy luggage and I had to carry them upstairs as the place did not have any elevator. This was not mentioned when I booked. Also, I did not receive the passcode for the key beforehand and by accident a lady was there and helped me to check-in. The internet user and password was also wrong. But the host replied quickly and provided me with the new ones.

It was in a quite area, very close to bus stop that goes to Heathrow airport. Lovely walk around the lake and river with nice pubs nearby. The studio was clean and the lady who checked me in was nice and helped me to carry my luggage upstairs.

Stayed in August 2023

There were no floor mats in any (bath & main) room. Face clothes and bath soap was not available, had to request them. Had to wait in the backyard for the room to be clean.

Stayed in August 2023

Six bus stops on the U3, no transfers from LHR(£1.50). This is a micro suite in a house. My experience there was straightforward. I needed a bed close to the airport that didn’t cost too much.

Stayed in August 2023

The accommodation was being used to house people with behavioural challenges who needed full time care whilst still also accepting hotel guests. One of the people in need of care was particularly loud and threatening with words and behaviour. Whilst not that persons fault , the accommodation should have cancelled my booking and that of my colleague.

Stayed in June 2024

The other guests that have just been released from mental hospitals. The police were called twice on our stay

Free parking

Stayed in June 2024

Very noisy,outside appearance not good.

Close to airports

Stayed in June 2024

The toilet smelt like someone had been smoking in it

Room was quaint, bed was comfortable nice facilities

Stayed in May 2024

Nothing

Brilliant little hotel. Very much surprised with what I ended up getting. Only picked it due to its ideal location for Heathrow. Bus pretty much a stones through away takes you directly to terminal 5 entrance. Also a small pub a minutes walk with incredibly cheap food and pleasant staff. The room was surprisingly nice and best of all was the staff. Unfortunately I can't remember the chaps name who looked after me but my God was he at the top of his game. Truly a memorable experience due to the caretaker. He really did go above and beyond to help me. I've stayed in countless hotels and experienced many different levels of customer care and he definitely sits at the top of the list with a few others. 100% recommend this hotel.

Stayed in May 2024

Bed was really uncomfortable. bed springs can be felt. Bathroom small but okay Noise at times by other guests coming in at strange times. Dirty communal kitchen

Having my own kitchenette,

Stayed in May 2024

There was not 1 thing I did not like,

Room was very clean and comfortable, location was ideal. Issac was very helpful.

Stayed in May 2024