32 Esplanade Road, Paignton, TQ4 6BL, United Kingdom
#21 of 22 hotels in Paignton
Guests' ChoiceBased on 58 hotel reviews
5.6Cleanliness
6.2
Comfort
6.2
Location
8.5
Facilities
5.6
Staff
6.7
Value for money
6.8
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 17 June 2024
Shanha
United KingdomNo towels in the room but staff sorted this when asked. Also no hair dryer. Having no one on reception on arrival was a bit frustrating. You gave to call the phone number left on the door. This was sorted very quickly.
Basic hotel in the quiet end of the town with a lovely view of the sea front. The balcony room made the experience.
Stayed in June 2024
Reviewed: 9 June 2024
Monica
United KingdomNo toilet roll, no towels in room,no staff on site, not spoken to about meal options despite advertising around the hotel meal times, bar closed. Unable to turn low level heating radiator off as thermostat control was missing
Quiet, clean hotel. Did not see any other visitors. The room was comfortable enough for what we needed.
Stayed in June 2024
Reviewed: 6 June 2024
Angela
United KingdomSmall bathroom and the shower wouldn’t turn off
Nice and clean , basic, nice location
Stayed in June 2024
Reviewed: 4 June 2024
Paul
United KingdomFirst impressions were bad; the grass was long with large weeds along the edges. There were empty cans and bottles around the memorial benches and faded packs of magazines near the entrance door. The door was locked with a telephone number for next door's hotel on it. After looking around for a few minutes a guy came from next door and let us in. While slouching over the reception desk he scrolled through his phone to find us before going to check our room. Despite receiving a call from 'Ash' to say it would be ready at 14:00 it was not ready when we arrived almost an hour past this time. We were told we could leave our cases in the deserted concert room while they cleaned our room and come back about half an hour later. We asked if we could use the loo before going out and found a toilet with no tissue, an overflowing bin with 🤢 stained paper towels in it and on lifting the toilet seat stains all around the rim. The stairs carpet looked recently fitted but not vacuumed. On returning to collect the key I had to go next door for it. Our hotel seemed to have no staff. Both the concert room and dining room looked unused. Really sad when you look at old reviews and photos of what it used to be like 😞. There was no WiFi. Oh and no bell where the sign says 'ring here for service'. What service????
The location was excellent: directly opposite Paignton Green and only a few minutes walk to the town centre. The room looked recently decorated, clean and fresh.
Stayed in May 2024
Reviewed: 31 May 2024
James
United KingdomNo hot water for the first 24hrs
Location
Stayed in May 2024
Reviewed: 30 May 2024
Lilz
United KingdomTop floor with 2 young children, room wasn't ready. When we got to room still had boxes from previous tenants purchases. Not all beds had duvet covers . No toilet bin not practically for a woman particularly
Location
Stayed in May 2024
Reviewed: 28 May 2024
Donna
United KingdomCouldn’t get in on arrival took almost an hour, no staff around after being given the key to the room, no apology for the wait time and was still kept waiting while the man checked to see if the was ready, finally got in the room no Wi-Fi as stated, no hot water and no one around to ask for help, rubbish all over the front of the property empty beer cans etc. Very poor and should’ve asked for our money back.
The location was lovely
Stayed in May 2024
Reviewed: 24 May 2024
Edward
United KingdomWhen booking, the hotel advertised, restaurant and breakfast, but checking in, I was told there was no breakfast or restaurant, and I was disappointed.
Value for money
Stayed in May 2024
Reviewed: 8 May 2024
Billy
United KingdomNo wifi
Very quite
Stayed in May 2024
Reviewed: 16 June 2024
Julie
United KingdomAll of it
Nothing
Stayed in June 2024
Reviewed: 14 June 2024
Chowdhury
United KingdomNo towels provided on arrival. I had to ask for towels and had to wait for their delivery arrive.
Location
Stayed in June 2024
Reviewed: 13 June 2024
Dobson
United KingdomA run down mess, not in keeping,dog ends, unkept front garden , empty cans of beer and bottle's grated you at the front entrance, overflowing bins, no facilities, no reception or manned staff, dodgy living on the hotel guest, arrogant and not giving a toss manger, windows covered in bird excrement, easily be reached for cleaning, stay clear of this dump.
Stayed in June 2024
Reviewed: 10 June 2024
Ishwar
United KingdomNothing
No bath towels no WiFi no staff
Stayed in June 2024
Reviewed: 9 June 2024
Haval
United KingdomVery nice
Very good
Stayed in June 2024
Reviewed: 8 June 2024
Ellie
United KingdomNo staff, no clear way of getting into the property, felt cramped and empty, didn’t get the room we paid for
Location was good
Stayed in June 2024
Reviewed: 6 June 2024
Ishwar
United KingdomWhen we arrive in hotel no welcome the place was dirty no bath towels in room I ask at 1500 hrs when we got back late still no towels and I ask for tea not available iam so disappointed no help iam looking forward for some discount
Stayed in June 2024
Reviewed: 3 June 2024
Larissa
United KingdomWe disliked EVERYTHING. Pictures on site are fake or taken a really long time ago as everything was overgrown, dirty, smelly & dilapidated. Lift didn’t work so was expected to carry a double buggy up & down a curved staircase, place was locked & appeared abandoned when we got there & had to call a number for someone to come let us in, could see all black bin bags everywhere. Decided just to see the room as was late when we got there & had somewhere to be however getting up to the room (& nearly dropping the kids down the stairs) we were led to a room down the end of dark dingy narrow corridor to a room that looked like it hadn’t been decorated, or cleaned, since the 80’s! The window above the bed was wide open & didn’t have a safety latch & was directly under a bed & my 2 yr old nearly fell out! Probably the worst thing of all though was that you couldn’t lock the door from the inside or outside! Felt totally unsafe & could be trafficked & not even joking unfortunately. Said parking on-site aswell however there isn’t it’s at a neighbouring hotel but wasn’t told before we got all our stuff out the car & lugged it down the road. Had to call again for someone to come back & collect the key. The whole ordeal was bloody awful & I’ve stayed in some questionable places but this place really is unsafe & awful & I’ve no idea how it’s got a pleasant rating or some positive reviews! Didn’t get another place to stay until 10pm when we had 2 kids aged 2yrs & 15 weeks so we was all really stressed & tired, when we’d already driven 4 hours to get here. Not letting me upload photos to show how bad it is
Liked absolutely NOTHING! Filthy dirty rundown place that shouldn’t be open to the public
Stayed in June 2024
Reviewed: 2 June 2024
Nicola
United KingdomWe were on the top floor .. there’s no lift in the property . That’s the only thing I can think of ..
Perfect location .. had a sea view room .. when we stay again we would get a room with a balcony.. we only stayed for 1 night but it had everything we needed .. Ahmed who greeted us when we arrived was so lovely.. very polite .. helpful and kindly let us park in his sister hotel next door …
Stayed in June 2024
Reviewed: 2 June 2024
Nick
United KingdomCould here the toilets being flushed in each room running through ours could here people in and and out of rooms and our room was tiny and looked nothing like what was on the website pictures
The location
Stayed in June 2024
Reviewed: 2 June 2024
Andrea
United KingdomThe garden at the front did not give a very good 1st impression. Poor check-in facilities had to ring to be allowed inside, and then the room wasn't ready. Had to wait another 40 minutes for it to be cleaned/prepared. Poor personal hygiene of certain staff left a horrific small in our room. No milk provided, even after requesting some, no chocolate or cookies as stated. The room was not very clean, very dated with shoddy curtains. Poor check out facilities. Would NOT recommend this hotel to anyone!
Location was perfect.
Stayed in June 2024
Reviewed: 28 May 2024
Manjinder
United KingdomEverything about the place !
It was soo horrible we couldn't stay at the property due to unhygienic and looks like bed bugs in there and we went with family and we decide to stay different place ! It was really bad experience!
Stayed in May 2024
Reviewed: 28 May 2024
Sheila
United KingdomCheck in was 3pm we never got our rooms until 6pm had to wait around we had a double room that was filthy poo all on the pan dirty toilet seat and twin room no towels used toiletries in shower and wipes smelt realy bad of urin another double that had no toilet roll brocken toilet seat dirt toilet no staff there to great us never there when we need someone total desarster was descusting couldn't relax waisted over 2 hours to get in the room wich impacting on our planes for the rest of the day not worth the money we should a parchel refund because of all this
The veiw
Stayed in May 2024
Reviewed: 22 May 2024
Christopher
United KingdomNot really negatives more things need updating . Ie signs stating they do food when they don't now , Would been nice to have the some basic items like handwash/toiletries for showing etc and the normal tea and coffee items you would normaly expect. Ie facilities were there ,kettle . But no tea and coffee items just sugar. And need to change signage regarding food as they said they do t do breakfast etc now. Such a shame as would have had breakfast there. But considering the price that made the above items not an issue just a little freidly helpfull advice .
Good size and really cheap, staff really friendly and helpful. Hotels opsite beach and entertainment so really good . Would definaly go again .
Stayed in May 2024
Reviewed: 19 May 2024
Donna
United KingdomNo entertainment, no staff on front desk, no one to ask about food in hotel.
Location was lovely
Stayed in May 2024
Showing 1 – 25
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