Conwy, Conwy, LL32 8HX, United Kingdom
#4 of 16 hotels in Conwy
Guests' ChoiceBased on 327 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.1
Staff
9.7
Value for money
9.2
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End of dialog contentReviewed: 17 November 2023
Andy
United KingdomDouble bed to small for larger guest. however they did state they would have moved us if we had mentioned at the time.
Beautiful building nice and cosy.
Stayed in November 2023
Reviewed: 16 November 2023
Peter
United KingdomThe hotel was beautifully furnished, the staff were super friendly and we will be going back soon.
Stayed in November 2023
Reviewed: 9 November 2023
Justine
United KingdomWe have stayed twice now and on both occasions we were given the same room. We love our little breaks away and requested a room with a bath , but our request was not acknowledged
Great location
Stayed in November 2023
Reviewed: 9 November 2023
Susan
United KingdomThis is not a purpose built hotel so is limited by the room sizes it has. I booked a "standard double" which turned out to be a small double with not enough room to get a bedside locker at both sides of the bed, hanging space was a rack on the wall, no where to get the suitcase out of the way. OK for an overnight for a single traveller. Booking.com have apparently not responded to requests to update the website info. I was staying for 5 nights so I complained that this was not what I was expecting and was instantly offered an upgrade to a kingsize room which they had available and it was very spacious and comfortable. Very nice seating, coffee pod machine, kettle etc. Nice view over the grounds, gorgeous curtains. Bed was comfortable. Always warm enough even with the window open constantly. Small shower room which had no shelving for personal items, fighting for space with bathroom glasses on the sink. Drain smell at times but good flow from shower and very nice complementary hand soap etc. Nice towels and robes. Breakfast (optional). Many people have been ecstatic about what is on offer for breakfast so its worth checking it out, see what you think.
Very quiet location but not far from A roads. Hotel lobby/lounges decor fantastic, very comfortable, lots of character, board games galore too. Step up into hall and in some parts of the lounge areas, not clear whether there are bedrooms on the ground floor, no lift. The staff offer excellent customer service and are very nice. If you are visiting the hotel for its decorative appeal then you won't be bothered by the rest of my review and nor should you be, it has a very lovely ambiance and is easily preferable to the majority of places in the local area. Parking available. 24/7 bar... very cool place to hang out, eclectic and tasteful music choices. It has only been open for a couple of months and I am sure they will refine their offering rapidly in response to feedback- in particular the misleading room details from Booking.com. I would stay there again but...
Stayed in November 2023
Reviewed: 8 November 2023
Cathy
United KingdomThat we were only there for one night!
We were blown away by this hotel! It’s nestled in beautiful North Wales countryside, an old Manor House with beautiful gardens and scenery. The lobby, reception room and lounge area are rustic and welcoming. The staff were incredibly friendly and helpful. The room was delightful.
Stayed in November 2023
Reviewed: 8 November 2023
Laura
United KingdomNothing it was amazing!
From start to finish our stay was magical. Couldn’t say enough about how brilliant the staff, interiors, grounds and attention to detail was. We literally had the best stay!
Stayed in November 2023
Reviewed: 2 November 2023
Aisling
United KingdomThe decor was lovely with a relaxed feel to the hotel. The the late check out meant you didn’t feel rushed and could enjoy the hotel and grounds, with board games dotted around and lots of seating areas to relax. The breakfast was lovely and so were the staff. We will definitely be returning.
Stayed in October 2023
Reviewed: 1 November 2023
Narinder
United KingdomLook forward to onsite dining facilities
Great ambience to make you feel like a Lord!
Stayed in October 2023
Reviewed: 31 October 2023
Joanna
United KingdomGreat location , lovely lounge and bar to relax in after exploring Snowdonia. Very comfortable bed.
Stayed in October 2023
Reviewed: 31 October 2023
Kim
United KingdomNo dining facilities
Amazing room grounds absolutely stunning
Stayed in October 2023
Reviewed: 30 October 2023
Markie
United KingdomN/A
Absolutely everything! From the setting, the hall itself, greeting, grounds, staff, guests, decor, owner/manager and the tour!
Stayed in October 2023
Reviewed: 28 October 2023
Katerina
United KingdomNothing
A truly beautiful 19th century property set in acres of garden which has been renovated to an exceptionally high standard.
Stayed in October 2023
Reviewed: 28 October 2023
Jade
United KingdomBeautiful period features, spacious rooms and gorgeous gardens made for an amazing overnight stay.
Stayed in October 2023
Reviewed: 27 October 2023
Helen
United KingdomNo dinner but it has not long been opened so I expect that might happen in the future…worth checking. However great pub down the road.
The staff were outstanding. The lady at the reception was so welcoming, professional and extremely helpful. The lady, (Mia I think) who showed us to our rooms is lovely and a real asset to the hotel.
Stayed in October 2023
Reviewed: 25 October 2023
Nathan
United Kingdomliterally the only thing i can think of is it would of been lovely to have a evening meal there
beautiful accommodation, very clean, very comfy bed, very courteous staff and very fairly priced!
Stayed in October 2023
Reviewed: 25 October 2023
Alex
United KingdomNot much !
Great staff
Stayed in October 2023
Reviewed: 23 October 2023
Jessica
United KingdomThe fact is has no restaurant facility I think this would massively benefit the whole experience to save you having to keep travelling out for food.
The building and the grounds were beautiful Staff all incredibly friendly and helpful.
Stayed in October 2023
Reviewed: 22 October 2023
Molly
United KingdomN/a
Friendly staff! Greta location and very clean
Stayed in October 2023
Reviewed: 21 October 2023
Kelly
United KingdomNo food on site but on a positive the cocktails where amazing
Beautiful setting in stunning grounds
Stayed in October 2023
Reviewed: 21 October 2023
Adriana
United KingdomNothing.
Everything. Amazing place, well taken care off, lovely surroundings and very friendly staff. A place to come back again.
Stayed in October 2023
Reviewed: 20 October 2023
Daniel
United KingdomNothing
Beautiful property and room and the location is great. The staff were friendly and helpful. Highly recommend
Stayed in October 2023
Reviewed: 19 October 2023
Yesy
AustraliaThe bedroom that we received was quite small! It has a big bed but not so much space for suitcases or move around!! The photos shows a big bedroom when we booked! Still is a beautiful place to stay
The place is magic! Beautiful and staff is amazing.
Stayed in September 2023
Reviewed: 19 October 2023
Orowing
United KingdomIt is a pity the hotel doesn't have a kitchen to serve meals; we had to drive some distance away for dinner.
The staff was excellent, accommodated all our needs and the manager was simply exceptional. It's a pity I have forgotten his name but, he is an asset to the establishment. Breakfast was good and delicious.
Stayed in September 2023
Reviewed: 17 October 2023
Gillian
United KingdomIf had to pick one thing it would be that lack of coocked breakfast (although the breakfast was still very good, a pancake experience!) but they're getting the kitchen up and running April, then it will be truly perfect.
Everything!! I don't usually write reviews but Caer Rhun Hall was amazing. Beautiful building Beautifully decorated in lovely grounds and as it is new it will only get better. Its tranquil and luxurious. We will definitely be back.we down have a dog but the dog friendliness just ended to the laid back vibe.
Stayed in October 2023
Reviewed: 10 October 2023
Helen
United KingdomNothing
Beautiful hotel and the staff were exceptional too
Stayed in October 2023
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