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  5. Reviews of Byron Hotel

Reviews of Byron Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

36-38 Queensborough Terrace, Westminster Borough, London, W2 3SH, United Kingdom

#281 of 1,021 hotels in London

Guests' Choice

Review Score

Based on 1767 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.0

  • Free Wifi

    8.5

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Showing 76 - 100

  • Reviewed: March 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I hated my room! I specifically asked for a room away from the emergency exit and come to find out that’s exactly what I had been given 😩! Staying next to the emergency exit of a hotel, it’s not the best move for a single female. Then the room was kind of isolated down the hall, behind a door and in a tiny hall next to a set of stairs that God knows where those stairs lead you too. I was freaked out because the lights just shut off in the hall as I was attempting to enter my room. It felt kind of creepy. I headed back to the front desk only to find out there were no rooms available to switched me to, since they were at full capacity. As a single female staying alone in that room felt unsafe. I had to create multiple door traps with hangers and a face towel, hacks I found on YouTube. I left the bathroom light on all night long and any minimal noise had me on edge… it was terrible! The hotel wasn’t bad just the room didn’t make me feel safe😕.

    It seemed to be located in a nice area, close to bus stops.

    Stayed in February 2024

  • Reviewed: March 2, 2024

    8.0
    5 days in London
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    - Room is comfortable for a solo traveller but might be a bit tight for two persons - Placement of the toilet seat is a bit tight for an XL person .. can be a bit tricky to navigate

    - Excellent location : Nearby to Queensway & Bayswater station. Lots of Halal eateries in the surrounding area (plus point for Malaysians : lots of Malaysian restaurants nearby). - Excellent cleanliness : room & washroom cleaned on a daily basis, towels refreshed on a daily basis as well. - Helpful and responsive staff

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Good spot central location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The single beds put together to make a double bed

    Good location close to transport

    Stayed in February 2024

  • Reviewed: February 27, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Having the choice for bedroom.too close to the lift.

    The room was clean

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    Peter kay trip
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was ideal for the tube to o2

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Amazing place, great staff, spotlessly clean
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No central heating - the AC unit a bit tricky to get the room warm

    Location, cleanliness, friendly staff

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Good choice of options for breakfast. Good location 5 minutes from Bayswater Station, convenience stores, restaurants. Pleasant staff.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    shower lost power one time

    Room & location

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Carpets in room was probably clean, but old stains made it appear otherwise

    Very central and good location. Staff was excellent.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    super good !
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    only issue is the room size , but that is not the problem matters for me .

    excellent location,close to the nature park and kinds of facilities: railway stations ,restaurants, mini markets ... with friendly staffs , clean spaces and comfortable beds . love the peaceful environment!

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    You can hear the steps from above room and noises from the corridor

    The room was cosy, they upgraded us on arrival which was a nice touch Very clean and they came every day to change the towela The staff was very friendly and helpful Good location, close to Hyde Park and metro stations 5 mins walking

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Pleasant stey overall
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The size of the room

    Room was very clean and in a very good location. Although it was quite small!

    Stayed in December 2023

  • Reviewed: February 18, 2024

    9.0
    Perfect
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cute clean quite hotel

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Pleasant stay at Byron Hotel
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was quite small, we needed to move stuff around to make space for our suitcases. However, it was perfectly doable and I guess this can be expected in London.

    The hotel was clean and pleasant to stay in. The breakfast was really convenient and tasty. Also, the staff was always really friendly.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Would use again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Although it was nothing to do with the property - there were people chatting loudly ,on the street, below our window until 4am- both nights - made it hard to get a good nights sleep

    Staff were lovely . Good location. Easy to find

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    Nice little hotel in a good spot to explore
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a bit small and a lot of the food was quite cold. Convenient in a morning but not all that enjoyable.

    The staff were superb and so helpful with any questions we had. Location is fantastic with a short walk to tube stops and a few nice cafes and bars nearby too. We even requested a late check out, the guy on reception was brilliant and sorted it straight away with no fuss

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Lovely hotel in a great location
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were on a lower ground floor and the cleaners were extremely loud between 7-8 in the morning waking us up. Heavy handed with the hoover banging it into our door and on the floor above us which was a shame really.

    The property was in a great location! Very modern decor and the staff were excellent and friendly.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    7.0
    It was okayish...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The walls are paper thin. Maybe we had bad luck, maybe it is usual but both neighbor rooms had incredibly bad renters. One thought it is good idea to have a bath and collect the steam in a way, when he stepped out the smoke alarm went off at 1.am.... The other room had a habit to start talking extremely loud around 2.am. Did I tell the walls were paper thin?

    Excellent public transport and close to parks, sightseeing buildings. Neighborhood seemed safe, though we are not really late night people so were back at the hotel latest 9.30pm.

    Stayed in January 2024

  • Reviewed: February 13, 2024

    9.0
    Very good location
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Great location

    Stayed in January 2024

  • Reviewed: February 12, 2024

    9.0
    Good value for money
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing We were at the room just for rest and sleep

    Was excellent

    Stayed in February 2024

  • Reviewed: February 12, 2024

    9.0
    Excellent location
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location 2min walking from Hyde park Clean Comfortable beds

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Great location, friendly staff only downside was a noisy room initially.
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 2 nights

    Unfortunately the room I was in was very noisy from very early in the morning(5.30?) but after I requested to move rooms, the staff were very accommodating and moved me with no issues. The first room had the kitchen above, so it was the staff starting work preparing for breakfast.

    Good location, friendly staff and nice and clean room with a nice shower. Value for money was good.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not applicable, everything great.

    Everything. No faults at all

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Well, I wish the rooms had telephones to call reception and at least a fridge in each room so as to get cool drinks anytime.

    Very good breakfast, great ambience, very friendly, polite and helpful staff. Very clean linen, rooms and bathrooms. A very relaxing environment to be

    Stayed in February 2024

  • Reviewed: February 4, 2024

    9.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was a little hard and the room was very hot.

    The staff were very friendly especially the restaurant staff. The breakfast is excellent value for money.

    Stayed in February 2024

Showing 76 - 100

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