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Reviews of Dragonfly Hotel Peterborough 3 stars

Thorpe Meadows, Peterborough, PE3 6GA, United Kingdom

#13 of 15 hotels in Peterborough

Guests' Choice

Review score

Based on 2479 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.2

  • Value for money

    7.9

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 22 June 2024

    7.0
    It was ok value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food wasn’t great at all. We ordered the steak ale pie and it was a frozen pie that had been over cooked . We had to turn it upside down to cut it. Mash potato was cold too

    The view of the lake was nice and the room was comfortable

    Stayed in June 2024

  • Reviewed: 22 June 2024

    8.0
    very enjoyable stay and would certainly recommend the hotel to anyone visiting Peterborough.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    There were no staff on reception on arrival and leaving. However, a staff member did arrive to assist very quickly.

    Room was excellent, as was the breakfast. We did breakfast rather late at around 9:30 and much of the cooked breakfast was limited by then . The breakfast area was very inviting and comfortable.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    Pleasant 😊
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Town and country stay all in one.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    All good

    Interesting location, good walks in the beautiful Nene Park yet only 10 minutes from town.

    Stayed in May 2024

  • Reviewed: 13 June 2024

    8.0
    Comfortable with pleasant surroundings
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not the best lacking variety and running out of things

    Decor, lake

    Stayed in April 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    food quality need improving .

    Room are clean tidy location is good for walking around near hotel

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in June 2024

  • Reviewed: 12 June 2024

    6.0
    My butterflies at Dragonfly .
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast kept running out and there qas only 15 persons they don't have enough staff to manage the kitchen bar and front desk . Apart from that my stay was great.

    The view from the room was great, the room was clean and very comfy but small clean but we stayed for three days and were told that they would not attempt to tidy the room unless we were there for a week or two I found that reprehensible!.

    Stayed in May 2024

  • Reviewed: 9 June 2024

    8.0
    Very good and good value
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room noisy from outside at nights

    Very good location and settings and great staff

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Very comfortable and apart from banging doors, was very pleasant.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    The evening meal in the restaurant was less than expected and the opportunity to order portions of pizza rather than a large whole one would have been appreciated.

    Breakfast, room location, pleasant helpful staff

    Stayed in June 2024

  • Reviewed: 8 June 2024

    7.0
    Great venue, if you’re disabled, make sure they have appropriate facilities for you before you book.
    • Leisure trip
    • Couple
    • Twin Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Accessible room wasn’t 100% accessible for a wheelchair user

    Clean spacious and welcoming. Great restaurant

    Stayed in June 2024

  • Reviewed: 4 June 2024

    7.0
    Nice place
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    all good

    Nice place

    Stayed in May 2024

  • Reviewed: 4 June 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room - Disability Access
    • Stayed 1 night

    Room smelt a bit

    Friendly staff Close to rowing lake

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Perfect accommodation for tired chaotic rowers. Staff are really patient and helpful and the location is perfect.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect location. And I had a room with a lakeside view, which I’ve not had on previous visits - v nice.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    I stayed for a rowing race that was on the lake where this hotel is located. It was fantastic to be able to pop back whe
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    From the outside it looks dingy and dirty. I was really nervous to go inside and check in as I really wasn’t sure what I was going to be greeted with! Inside was nice, the room was clean and staff were very helpful

    From the outside it looks dingy and dirty. I was really nervous to go inside and check in as I really wasn’t sure what I was going to be greeted with! Inside was nice, the room was clean and staff were very helpful

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Ideal for those attending rowing events
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Water pumps for plumbing , too noisy.

    Perfect for the rowing lake. Good sleep, good enough food, nice atmosphere.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Comfortable bed and good size room Location is superb. Could improve the service.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The room was not serviced every day, so the bins were not emptied or the bed made. The tea/coffee supplies were not topped up, so it felt a bit like Air BnB or self-catering, having to go and ask for supplies. The socket for the hairdryer was on the opposite wall to the mirror. No desk lamp so the room was quite dark. The food in the restaurant was average, and mostly overcooked. Breakfast was average with same cooked food available every day. There were no drawers for clothes, so other than hanging them up, the rest had to be kept in the suitcase.

    Bed was very comfortable. Room a good size. Iron and ironing board supplied as was hairdryer. Shower cubicle was spacious, and shower flow was good. Slip mat provided. Tea and coffee facilities. Toiletries supplied, with separate shampoo and body wash. The breakfast was average. The grounds were awesome, and the view from the restaurant was over the lake, and superb.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    7.0
    Smelly room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelled.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Gluten-free options weren’t clear at the buffet breakfast apart from cereal. On their menu card they had pancakes with g
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Short staffed. Staff worked exceptionally long hours. Some staff worked from 7am-11.30pm on two consecutive days.

    Good location. Bed was comfortable and shower was lovely.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    6.0
    Fine for a short stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom seemed to have been renovated but the rest of the room was dated. One of the lamps beside the bed was not working, I’m sure it could be easily fixed but, other than when I was checking out, I never saw a member of staff at the reception desk. Probably because the property is quite old, there does not seem to be any form of soundproofing, you hear every door slam and conversations from neighbouring rooms. It’s a shame because the bed is very comfortably but noise made it difficult to sleep. However, given that the room rate was pretty cheap when I stayed, overall, it’s not that bad.

    The hotel is in a nice location, close to city centre and by a lake. The bed was very comfortable. Nice bathroom. Room was clean. Price was cheap.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Plenty of free parking. 20 min walk to town centre. Very pleasant location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Fair/ok
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ground floor room. Windows bolted shut. Privacy film over window so zero view. No air con, too hot. Arrived late, unpacked before releasing issues with windows so decided to lump it instead ask to live and have to repack, get dressed etc

    Breakfast, basic selection of hot and cold food. Clean, tidy, Nice evening meal, excellent views.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Very pleasant and reasonable price.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    some marks on bedsheets, and on walls. Comfortable sleep however heard lots of door banging. Had a knock at the door for room cleaning service around 09:30am but I was due to check out at 11 so that seems unnecessary.

    Quick and easy check in/check out. Spacious dining area for breakfast with enough options. Very clean bathroom. Beautiful view from dining area.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night

    Breakfast and wifi

    Rooms were pleasant and spacious...nice staff on arrival and departure.

    Stayed in May 2024

Showing 1 – 25

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