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  4. Reviews of Inglewood Palm Hotel, Abbey Sands Torquay

Reviews of Inglewood Palm Hotel, Abbey Sands Torquay 3 stars

Torquay, TQ2 5HQ, United Kingdom

#42 of 43 hotels in Torquay

Guests' Choice

Review score

Based on 454 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.7

  • Location

    7.8

  • Facilities

    5.0

  • Staff

    6.0

  • Value for money

    6.2

  • Free WiFi

    5.6

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Showing 1 – 25

  • Reviewed: 21 September 2024

    5.0
    Would use again as friendly and price good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms need updating as does the rest of the hotel looking a bit dated a d run down shame as could be a great place as located in a good spot

    Was no breakfast served Hotel great location and friendly staff

    Stayed in August 2024

  • Reviewed: 14 September 2024

    6.0
    As expected, for the price
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    You pay for what you get, had a very comfortable night's sleep, I've had far worse and paid a great deal more elsewhere

    Stayed in September 2024

  • Reviewed: 31 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of staff and bathroom needed good clean also no shower door, toilet flusher broken no toilet roll or soap which if is not standard should be mentioned to bring. I don't want to sound negative they were helpful and accommodating, price was exceptional location perfect

    Location and price amazing

    Stayed in August 2024

  • Reviewed: 24 August 2024

    5.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The window didn’t close, the toilet was missing a button to flush so could only do a full flush and then it dripped for about 5 minutes after. Underneath the beds there was still rubbish from god knows when. Curtains didn’t block any light out. I could wee faster than the shower. There was 2 plug sockets no where near any mirrors or beds. Was ok for 1 night but would not stay there for longer.

    The location was okay for everything.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Lack of amenities

    Location & value

    Stayed in July 2024

  • Reviewed: 19 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    When we arrived at the location we didn't find anyone at the reception, even if we arrived 1 hour early, anyway there has to be someone there to help customers for any problem. Per general the room was dirty : towel(they change after), carpet, bathroom, toilet. I know the price we paid is cheap but the minimal cleaning must be done .

    Location close to beach , many restaurant in the town, cafe place close to beach.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    4.0
    Review
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness run down facilities.

    Clean bed Clean towels.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    4.0
    ??
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    ??

    I did not stay here but my friend Patricia said,it was awful ??

    Stayed in August 2024

  • Reviewed: 8 August 2024

    6.0
    Stay was great not very friendly there at all but suited us
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Property was great for the money taps were awful in the shower room

    It was near to the beach great location

    Stayed in August 2024

  • Reviewed: 29 July 2024

    5.0
    Passable
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No bar open No facilities

    Location

    Stayed in June 2024

  • Reviewed: 28 July 2024

    4.0
    Didn’t expect the ritz but it was poor
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Grubby out dated rooms

    Location

    Stayed in July 2024

  • Reviewed: 13 July 2024

    5.0
    Cheap
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Stale smell , no open bar, smell of sweaty feet on the linen, old and dated.

    Wasn't far from the front, cheap

    Stayed in July 2024

  • Reviewed: 4 July 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was given a tiny room and as it was hot we left window open until late evening however later we couldn't close the window which made it a very noisy night with constant traffic and people outside, hardly slept at all Everything apart from flat screen TV and contactless key system is so outdated.Plumbing, electrics,decor, furniture etc is circ 1960 maybe? This place has no much potential and it's a shame it's so run down now I expect in it's hayday it was great

    Comfortable bed

    Stayed in June 2024

  • Reviewed: 30 June 2024

    5.0
    Passable- location was fantastic and car park was great. Room was ok.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were in very short supply. Took over 10 minutes to come and check us in, barely saw any staff after this. Shower door wouldn’t shut. Curtains were too short so was woken very early by the sunshine

    Location and the parking

    Stayed in June 2024

  • Reviewed: 7 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was lovely and clean, but the nose of door's slamming was a pain

    The hotel is OK if you're just looking for a bed .didn't see the manager at the hotel all the 3 days we stayed. The lady that was seening to us was lovely and was the cleaner .think they need a new manager so we could speak to someone who is now the place.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No facilities open,

    Great location, budget hotel, don't except 5* from a 2 * hotel and price. Owner helpful and friendly, free parking, tired and rub down hotel but plenty of hot water and clean towels and bedding.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    5.0
    Hello. Not recommended
    • Family with young children
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Room very dirty. Old dust everywhere. Toilet very bad and very very dirty. Shower doesn't work properly. We can't take proper shower.

    Good localisation. Very close to beach and Marina.

    Stayed in June 2024

  • Reviewed: 7 May 2024

    4.0
    Not worth it
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff member felt rude and unwelcomed by them there was partying in one of the rooms loud music and arguments the heateri was broken so couldn't turn it off so what was any already hot night was made more uncomfortable and then to find out I overpaid for the room was in and the customer service team found tk be rather unhelpful

    Sadly only one thing that was liked and that was the shower

    Stayed in May 2024

  • Reviewed: 4 January 2024

    5.0
    Ok for a brief stay.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I arrived at the Inglewood and there was no one at reception so I rang the mobile number on the wall and was told to walk down the road to the Sherwood to check in there. Once there, I was shown to my room so went back to get my car! So I was booked at a different hotel! The decor of the room is in very poor condition with marks all over the room. Although the sheets and pillow cases were fresh, I could tel the pillows weren’t. The sink plug was half grotty/rusty metal and half grotty string!!! No excuse for this!

    Very clean and friendly receptionist. Onsite parking.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    5.0
    you get what you pay for! cheap to stay but not so cheerful!
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    shower head would not stay in place due to being loose, both sink taps would not allow water to flow properly

    location , warm, comfy beds !

    Stayed in January 2024

  • Reviewed: 8 November 2023

    5.0
    Cheap and convenient
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Quite dark and needs updating.

    Price, location and parking facility. Staff upon arrival.

    Stayed in November 2023

  • Reviewed: 18 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It would of been nice to of had breakfast.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    16.30 Hotel needs updating badly

    Stayed in September 2023

  • Reviewed: 3 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Toilet area need a good clean shower does not work carpet need a good clean

    Area

    Stayed in September 2023

Showing 1 – 25

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