283 Drumcroon Road, Coleraine, BT51 3QT, United Kingdom
#6 of 6 hotels in Coleraine
Guests' ChoiceBased on 2017 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
9.1
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 29 May 2024
Hewitt
United KingdomThere isn't a lift in the hotel ,which we require, however the staff were very helpful and changed our upstairs room to one on the ground floor.
The staff were very helpful both in the restaurant and in general.The room was spacious and well appointed with a clean bathroom.
Stayed in May 2024
Reviewed: 26 May 2024
Esmee
United KingdomCould do with update of tv in room remote control not up to date
We stayed wed thursday meeting up with friends and family in the area room very comfortable and clean staff friendly breakfast was great We also brought friends for the lunch buffet excellent value
Stayed in May 2024
Reviewed: 24 May 2024
Gloria
AustraliaUpstairs was a bit of a letdown, decor was old and tired compared to downstairs. There were no sockets near bed for phone charger(was one but couldn't fit any plugs into it?) Had to do hair over by the TV. On another note, access for wheelchair users going to function room upstairs was a BIG let down, the lift used outside for them needs to be upgraded ASAP. Very unsafe for all involved (employees/guests) especially when it's been raining.
Was there for a family wedding and booked to stay the night, was a beautiful place unfortunately didn't get to use spa. Decor downstairs was lovely as were the grounds. Food was de-lic-ious. Room was clean and bed was comfy. When opened curtains in the morning got a bit more than I bargained for, could see a gentleman across from us in his bathroom(thank goodness for the frosted window 🫣)
Stayed in April 2024
Reviewed: 21 May 2024
Brian
United KingdomNothing
Everthing it was very comfortable and a lovely atmosphere
Stayed in May 2024
Reviewed: 21 May 2024
Vickie
FranceThe breakfast hasn’t a large choice
the staff is very Nice and great summing pool / spa
Stayed in May 2024
Reviewed: 21 May 2024
Sarah
United KingdomRelaxing and homely
Stayed in May 2024
Reviewed: 14 May 2024
Sergio
United KingdomThis is just a sugetion and personal prferences, not that was negative or anything but i woul love that the spa had biger towels and robes fo people that used the swimming pool, the toilets in the rooms should had a shower as well and the mattresses are really hard to sleep on, again it's just personal to me, but still had a lovely time.
The staf was amazing, the food was very good and the hotel was beautiful.
Stayed in May 2024
Reviewed: 13 May 2024
Andrew
United Kingdombathroom ok
excellent food both dinner & breakfast
Stayed in March 2024
Reviewed: 12 May 2024
Catherine
United KingdomBetter facilities in the room. Great pool facilities but there is limited times for residents which I don’t think is appropriate for the money we spent. Our children wanted to use the pool a lot more than what the times would allow for
Staff were very helpful and friendly. The hotel has a lovely atmosphere very relaxed and modern decor. Great food and service in the restaurant it made our family weekend away very enjoyable
Stayed in May 2024
Reviewed: 9 May 2024
Amanda
United KingdomJets wasn’t working and also sauna wasn’t in use. Other than that was great value for money
Clean and tidy rooms
Stayed in May 2024
Reviewed: 9 May 2024
Lynda
United KingdomNothing
Location
Stayed in May 2024
Reviewed: 7 May 2024
Mcauley
United Kingdompool was crowed and alot of children, not sure about it being a spa not very calm or relaxing. The opening times of the pool could be split up into spa times and family times.
Beautiful spa area and spacious, clean and comfortable room. Perfect for an overnight stay.
Stayed in May 2024
Reviewed: 30 April 2024
Jude
United KingdomI can’t fault my stay at all , just a little feedback that robes and slippers would be very useful for going down to the pool …
Downstairs was beautiful, dining room and small bar area off reception and views over lovely gardens, pool was spotless as was the changing facilities all staff were very friendly and helpful
Stayed in April 2024
Reviewed: 29 April 2024
Darren
United KingdomLate check in of 4pm.
Food.
Stayed in April 2024
Reviewed: 28 April 2024
Gavin
United KingdomBeds were quite hard & uncomfortable (personal choice). We were also given a disabled access room without even being asked if this was okay
Food was amazing. Staff were very friendly & professional
Stayed in April 2024
Reviewed: 25 April 2024
Rich
United KingdomNothing
Very friendly and helpful staff. evening meal and breakfast were both excellent. Great pool and spa area. Quiet.
Stayed in April 2024
Reviewed: 23 April 2024
Dave
United KingdomOvercharged for Sunday carvery
Location. Standard of food
Stayed in April 2024
Reviewed: 22 April 2024
Flerkenn
United KingdomLounges, dining area, and the room I stayed in all seemed to have been renovated recently otherwise very well maintained. I had their 2-course menu which was delicious. Breakfast was a great selection with the staff offering pots of tea and coffee's to be made for you. Staff were extremely helpful throughout and even offered some travel help that I asked for. I'd highly recommend staying for a relaxing, easy stay.
Stayed in April 2024
Reviewed: 19 April 2024
Andrea
United KingdomWonderful location, staff and service. Food was delicious also and we had a really enjoyable stay.
Stayed in April 2024
Reviewed: 15 April 2024
Sam
United KingdomQuiet rural location but close to town. Good breakfast. Pleasantly surprised to find that the smart TV was connected to the internet and I could use my streaming service. Lovely birdsong in the grounds at dusk
Stayed in April 2024
Reviewed: 12 April 2024
Grace
United KingdomPool only opened from 8-9:30 & 5pm till 9pm
Nice and bright lounge area. Good choice for breakfast menu.
Stayed in April 2024
Reviewed: 11 April 2024
Jennifer
United KingdomThe rooms and corridors are a bit dated. But the beds are comfortable and it's good value for money.
The bar and restaurant areas have a very welcoming and relaxed atmosphere. Food is always excellent. All the staff were amazing. Entertainment has been great any time we visited.
Stayed in April 2024
Reviewed: 11 April 2024
Šarūnas
United KingdomNo gym and tiny pool
Staff, sauna
Stayed in April 2024
Reviewed: 8 April 2024
Alison
United KingdomOur room really needed updating . Toilet not flusing properly.
The evening meal and breakfast were very good . Lovely comfy seating areas.
Stayed in March 2024
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