Loughborough University, Ashby Road Entrance (A512), Loughborough, LE11 3GR, United Kingdom
#4 of 7 hotels in Loughborough
Guests' ChoiceBased on 2230 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.5
Staff
8.9
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 27 September 2024
Manoj
IndiaFood
Dinner was excellent and service great
Stayed in September 2024
Reviewed: 27 September 2024
Singh
IndiaPrice was unnecessarily high for no reason. This room is nice but not for the price you charged. it deserves half. no water in the room and it doesnt feel nice to pay over the top price and least you could ask is for water. No room phone line to reception found so you cant call at the time of emergency.
Like the vibe, nice comfortable room.
Stayed in September 2024
Reviewed: 26 September 2024
Catherine
FrancePoor service
Clean but terrible service
Stayed in September 2024
Reviewed: 25 September 2024
Amy
United KingdomTV did not work in original room. Second room was extremely hot and had to sleep with the fan on all night.
Dinner - decor of restaurant was nice Cookies at front desk well received by my daughter! Staff very friendly
Stayed in September 2024
Reviewed: 25 September 2024
Pasqualina
HondurasNo connection once you are in the room. If you have an emergency or unable to go to the reception there is no way to communicate.
It’s clean and cosy. Bar and restaurant are also good
Stayed in September 2024
Reviewed: 25 September 2024
Julie
United KingdomSelf service check-in - very impersonal. 1 hr wait for a table in the restaurant - we didn’t wait and went to bed hungry after a long journey. Breakfast bacon & sausages need to be cooked longer to get some colour. No one directed me to logging my car registration on arrival - I hope I don’t get a ticket.
The location was perfect for the open day.
Stayed in September 2024
Reviewed: 25 September 2024
Rebecca
United KingdomOnly minor issue was that the room had been requested as a twin, but when we arrived late at night we found it was set as a double; however, the excellent staff rectified this immediately.
Location was excellent and all staff we spoke with at the hotel were so friendly and helpful. We’d definitely stay here again.
Stayed in September 2024
Reviewed: 24 September 2024
Paul
United KingdomRooms were so hot (not a hot day), and the fan provided made a lot of noise but didn't move much air.
Great location for the Uni, nice staff, restaurant and facilities.
Stayed in September 2024
Reviewed: 23 September 2024
Melvyn
United KingdomDid not book breakfast,Thought you would need to eat cereals toast and cooked breakfast to justify the cost.I would normaly have cereal,fruit juice and toast.Wheras my Wife would only have toast.
Staff and room
Stayed in September 2024
Reviewed: 22 September 2024
Simon
United KingdomWe would have preferred twin rooms but there were only double available (my fault for not booking far enough in advance - about a month before travel)
Walking distance from uni, great facilities, friendly staff.
Stayed in September 2024
Reviewed: 21 September 2024
Susana
United KingdomBetter sound insulation. Could hear people’s conversations as they walked down the hallway to their room. Also need soft close doors on the rooms into the hallway as they slam Very loudly as people enter and leave which woke me up on several occasion.
Easy access to University. Good value for money. Friendly staff.
Stayed in September 2024
Reviewed: 15 September 2024
Gaynor
United KingdomOur room was stifling hot and the electricity wouldnt work. We were moved to a room that was better.
Stayed in July 2024
Reviewed: 13 September 2024
Rachel
United KingdomBathroom doorframe/wall area could do with an extra clean. Windows in bedroom would benefit from an upgrade. Better signage for bedroom numbers from all corridor directions and restaurant and bar vs name of the restaurant and bar.
Stunning refurbishment completed in August 24. Super comfy beds and equipped bedrooms and bathroom. Wonderful spa/pool/gym. Easy free parking, complimentary drinks and nibbles in conference area. Fantastic bar and restaurant. Staff very well and helpful. Modern Scandi feel and lovely aroma.
Stayed in September 2024
Reviewed: 10 September 2024
Brett
AustraliaRooms a bit dated, but comfortable
Staff, food and great pool.
Stayed in September 2024
Reviewed: 10 September 2024
Sally
United KingdomRooms were a bit hot compared to corridors. Did not find the self check in easy. The staff member helped which made me wonder why they don’t just check you in.
Very clean and new
Stayed in August 2024
Reviewed: 9 September 2024
Steve
United KingdomA bit remote.
Facilities, restaurant and bar. Security.
Stayed in September 2024
Reviewed: 9 September 2024
Dr
KuwaitIt is far away from the center. No AC
The staff were very friendly. Easy check in. Free parking. Delicious cookies on the reception table 😍
Stayed in September 2024
Reviewed: 7 September 2024
Marcelle
United KingdomGreat staff, great breakfast, free parking
Stayed in September 2024
Reviewed: 7 September 2024
Sue
United KingdomCould have done with air conditioning. The rooms were much too hot
Leisure facilities were great.
Stayed in September 2024
Reviewed: 3 September 2024
Karen
United Kingdomnothing
breakfast was fine thank you
Stayed in September 2024
Reviewed: 1 September 2024
Julie
United KingdomBedrooms very warm
Location
Stayed in September 2024
Reviewed: 29 August 2024
Montgomery
United KingdomThe bed was too hard. No air con in the room, so very stuffy at night.
Convenient location.
Stayed in August 2024
Reviewed: 26 August 2024
Oscar
United KingdomThe ventilation in the room I had was poor.
Comfortable room
Stayed in July 2024
Reviewed: 21 August 2024
D
IrelandBreakfast is rather expensive if you only want cereal and a coffee. You pay for a full Irish (£16) even if it's only coffee you want.
Walking in the door I was greated by lovely staff. The walked me through the self check-in and explained where my room was after walking me to the hall doorway. They were patient with me on the self service check-in as I was new to it but it didn't phase them. The room was lovely, just what was needed. The bed was PERFECT! Big, comfy and so warm with proper pillows. In the room was extra appliances like ironing board, hairdryer... The room was clean, warm and room door is kitted with a double lock.
Stayed in August 2024
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