No toilet roll holder or bin in the bathroom . No mat provided when exiting the shower. No hand towels or tea towels . Kitchen was not well stocked. Very basic provision of cutlery and crockery and no plug for the sink so a lot of water wasted washing up ! A sofa was provided but is not situated in a position to sit and watch the tv . Common areas (stairwells ) very scruffy and drinks cups left on the stairs .

Good location for visiting family, pub next door handy for a nightcap. Apartment had private parking and was clean.

Stayed in May 2024

Plumbing was new but really badly fitted

Location

Stayed in October 2023

It is used by a lot of contractors so returning late in the evening, we struggled to park because of lots of work vans. Also the smell of smoking was very strong. Towels are limited to one bath towel each with no hand towels so may be useful to take your own. However, I am sure if we had asked for more, this may have been accommodated. I got locked in the bathroom as the lock is very stiff, this can be unlocked from the other side but be mindful of this if staying alone. Again I think this is down to the newness of the apartment. A dishwasher is listed on the website but there wasn't one in the apartment that we were in.

We booked a one-bedroomed apartment and were given a 2 bedroomed one which gave us really good extra space. It was very clean and had good facilities. A nice balcony and on-site parking also made this a very hassle-free stay. Aside from a few easily resolved features, this accommodation exceeded our expectations in many aspects.

Stayed in February 2022

Very friendly and polite staff, with good customer service skills. They were very professional.

Stayed in July 2021

Too hot and couldn't find out how to turn down the heating. Kitchen very poorly equipped. No toilet roll holders in bathrooms and no bath mats or hand towels. The blind in one bedroom was broken.

Location

Stayed in March 2024

Family above and next to property very loud Until late at night.

Stayed in February 2024

They gave us a flat with no cupboards and beds everywhere, as if meant for seasonal workers. When we went downstairs to complain, the guy seemed unfocused and didn't know what to do. We also saw other tenants complaining for similar errors with accommodation. Finally, after waiting for half an hour or longer they gave us a different, more acceptable accommodation further down the road. As we arrived there, it turned out they had given us the wrong key: so, my husband dashed back to the Reception, some 300 yards away, to get the right key.

After they changed the accommodation, it was OK.

Stayed in May 2022

Sadly the area has changed since we were last there many years ago and there is much more traffic and litter etc - but we were at the rear of the property so we didn’t experience any traffic noise - and still felt safe in the area

The apartment is brand new - large light and airy - beautiful bathrooms- well equipped kitchen and comfortable bed - the landscaping to the rear of the property is yet to be completed but the car park is tarmacced and spacious - the young man who dealt with our check in was pleasant and helpful

Stayed in December 2021

In the apartment it was freezing we had to wait two hours for someone to come and sort out the heating the wifi it was not working.....At 9am the cleaning people went straight in the apartment without even knocking the door....I paid £200 deposit still didn't receive it back wth the reason that it was smoke in the apartment wich s not truth i will never book again and also don't recommend this to be book.....the photos on booking.com they are not the same

Nothing

Stayed in November 2021

Nothing

Very clean

Stayed in December 2021

it was new and super clean and quite

It was amazing the best property super clean , the stuff was kind and helpful

Stayed in November 2021

BED is BADDDDDD. I’m not comfortable in those bed. I was restless and sleepless on the bed. they seriously need to change the bed. The money paid is good for location, clean and hospitality but bed is a BIG MINUS. if you are serious in business, then CHANGE THE BEDS. I’m a frequent traveler and I won’t stay again with them if they font change the bed. I come to take rest and sleep and those beds spoiled it…. I tried single and double both are not good… usually I don’t comment this much, but I suffered that much do commenting….

staffs are super good, very helpful, friendly and welcoming.

Stayed in November 2021

The apartment needed a deep clean - we found some gloves in the washing machine covered in mould. And down the side of the sofa looked like it had never been cleaned - there was loads of rubbish down both sides. The apartment is right next to a railway track, and it’s very noisy throughout the night. The balcony door frame was completely coming away from the wall - we told the staff at the front desk, but they didn’t seem too bothered.

The apartment itself was absolutely stunning. It was lovely to have a home from home, with everything you needed for a young family. It was lovely to get away for a couple of days.

Stayed in August 2021

Very comfortable and tidy

Stayed in August 2021

We booked one apartment for 5, when we got there we had 2, apartments which slept 4 each. There was not enough plates, glasses and mugs in the apartment for everyone or cooking equipment like baking trays but as we had the 2 we managed.

It was very spacious and comfortable. It was a great location for visiting Legoland

Stayed in July 2021

There are no comments available for this review

Stayed in May 2022

There are no comments available for this review

Stayed in May 2022

There are no comments available for this review

Stayed in December 2021