Nothing

As previously said this hotel caters for motorcyclists. Customer service was excellent. Hotel, food and drink, staff all excellent.

Stayed in June 2024

Like everything. Lovely breakfast pre ordered the night before which made for a quick service which was nice with me and getting to work.

Friendly staff even offering to help with my luggage on arrival and departure.

Stayed in June 2024

My partner found the bath difficult to get into: it was narrow but fitted into a wide base.

Excellent food and interesting history.

Stayed in June 2024

Some motorcyclists had not realised that a oneway system was implemented or encouraged and no signs for them all at time of stay, that was obvious to them.

We have stayed a number of times at this hotel. Frequented often by motorcyclists and they are well served here. Walkers also. This hoteel has a high standard of rooms and plenty of facilities. Breakfast is excellent and dinner also. Good choices available. Garage parking for motorcycles very well managed with new directional and exist.

Stayed in May 2024

Beautiful old family run hotel

Stayed in June 2024

Heavily focused on its motorcyclist customer base, never have I felt so welcomed

Stayed in June 2024

Weather.

Lovely biker pub with superb attention to detail by owner and his family. Owner is there every day and engaging with guests. He will advise on rides if you like.

Stayed in June 2024

Bike friendly

Stayed in June 2024

Friendly & efficient.

Stayed in June 2024

There was nothing to dislike. Everything was perfect.

Friendly hosts, great location, pleasant room, amazing parking and facilities for my motorcycle, delicious dinner and breakfast.

Stayed in June 2024

It's a minor thing really but we arrived quite late after a long day of riding and were exhausted. Checking in involved a lot of information, it would have been nice to be able to drop bags in the room and have a short time to gather our thoughts and then doing the rest!

The hotel is perfect for motorcyclists, has secure area to house bikes and even loads of cleaning equipment should you wish to clean your bike during your stay. The food is incrediblele, not the kind of food you'd find normally elsewhere. Really liked the comfy lounge and bar area for resting with a drink and the staff can not do enough to help and offer advice on the local area if needed.

Stayed in June 2024

Everything was Spot on

Stayed in June 2024

Nothing

Can’t fault it. Excellent all round with superb staff. I will be returning.

Stayed in June 2024

There was nothing not to like.

The owners of this property put other establishments in Scotland to shame. From the minute we arrived the staff could not have been more attentive if they tried. Every matter was attended to immediately. The room was immaculately clean, the beds comfortable and the bathrooms equipped to a high standard. The public areas are warm and inviting and there is always a member of staff available to attend to any needs. Dinner, especially the “bobotie” was sublime, as was the full Scottish breakfast the following morning. On leaving the following morning the staff again were available in force, assisting guests as required and giving advice on routes and the best roads to take. This hotel is operated especially to accommodate motorcyclists and at this they excel but don’t let this put you off if you are a mere traveller, you will not be disappointed especially considering the poor standard of accommodation we endured across Scotland on our recent road trip. Again thank you to all the staff of The Buccleuch Arms, we will be back.

Stayed in June 2024

Stairs

Stayed in May 2024

Absolutely nothing I didn't like.

Outstanding place to stay if you're on a motorbike, safe parking and other added extras. Excellent place excellent owner you caters for all your needs. Food was very good 😊

Stayed in May 2024

We didn't like coming away

Breakfast was excellent as was the evening meal, all the staff had time to talk with us, lot's of conversations in the bar, we found it relaxing.

Stayed in June 2024

Having the oldest motorcycle in the parking lot😂

Perfect hotel for bikers, great staff, comfy beds, first class.

Stayed in May 2024

Breakfast was great. Rooms were very clean. Perfect for an overnight stay on our way south.

Stayed in May 2024

Super friendly and helpful. Very accommodating when we arrived late. Great breakfast!

Stayed in May 2024

Nothing, everything was great!

The owner is very passionate about the hotel and it really shows. Such an amazing place.

Stayed in May 2024

This is a fantastic place to stay in Moffat. Very clean, comfortable room and incredibly friendly and helpful staff. They stored our bicycles in a locked shed, and there was a place to hose them down if they were muddy. I strongly recommend having dinner with them. All the food we had was freshly prepared and delicious. Leave room for a pudding as they are great too. We will definitely return. .

Stayed in May 2024

I really cannot think of anything. The hotel, bar, restaurant and staff all exceeded my expectations. A few of my friends had stayed before and their ravings about the place were more than met.

Bike access and security is wonderful. Dave, the owner, is fantastic as are all his staff (well, at least those we met)! The food is way, way, way above what you'd normally expect. Highly recommended - particularly if you are a biker.

Stayed in May 2024

There is a lot of choice in the area, I've stayed in a few places close by, what sets this hotel apart is the staff. It was like meeting long lost friends.

Stayed in April 2024