High Street, Moffat, DG10 9ET, United Kingdom
#12 of 41 hotels in Moffat
Guests' ChoiceBased on 904 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.9
Value for money
9.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 June 2024
Adrian
United KingdomSome motorcyclists had not realised that a oneway system was implemented or encouraged and no signs for them all at time of stay, that was obvious to them.
We have stayed a number of times at this hotel. Frequented often by motorcyclists and they are well served here. Walkers also. This hoteel has a high standard of rooms and plenty of facilities. Breakfast is excellent and dinner also. Good choices available. Garage parking for motorcycles very well managed with new directional and exist.
Stayed in May 2024
Reviewed: 15 June 2024
Jackie
United KingdomBeautiful old family run hotel
Stayed in June 2024
Reviewed: 15 June 2024
Steve_parry
United KingdomHeavily focused on its motorcyclist customer base, never have I felt so welcomed
Stayed in June 2024
Reviewed: 14 June 2024
Brynmor
United KingdomWeather.
Lovely biker pub with superb attention to detail by owner and his family. Owner is there every day and engaging with guests. He will advise on rides if you like.
Stayed in June 2024
Reviewed: 14 June 2024
John
United KingdomBike friendly
Stayed in June 2024
Reviewed: 13 June 2024
S
United KingdomFriendly & efficient.
Stayed in June 2024
Reviewed: 12 June 2024
Grant
United KingdomThere was nothing to dislike. Everything was perfect.
Friendly hosts, great location, pleasant room, amazing parking and facilities for my motorcycle, delicious dinner and breakfast.
Stayed in June 2024
Reviewed: 10 June 2024
Helen
United KingdomIt's a minor thing really but we arrived quite late after a long day of riding and were exhausted. Checking in involved a lot of information, it would have been nice to be able to drop bags in the room and have a short time to gather our thoughts and then doing the rest!
The hotel is perfect for motorcyclists, has secure area to house bikes and even loads of cleaning equipment should you wish to clean your bike during your stay. The food is incrediblele, not the kind of food you'd find normally elsewhere. Really liked the comfy lounge and bar area for resting with a drink and the staff can not do enough to help and offer advice on the local area if needed.
Stayed in June 2024
Reviewed: 9 June 2024
Colin
United KingdomEverything was Spot on
Stayed in June 2024
Reviewed: 9 June 2024
Harry
United KingdomNothing
Can’t fault it. Excellent all round with superb staff. I will be returning.
Stayed in June 2024
Reviewed: 7 June 2024
Neil
South AfricaThere was nothing not to like.
The owners of this property put other establishments in Scotland to shame. From the minute we arrived the staff could not have been more attentive if they tried. Every matter was attended to immediately. The room was immaculately clean, the beds comfortable and the bathrooms equipped to a high standard. The public areas are warm and inviting and there is always a member of staff available to attend to any needs. Dinner, especially the “bobotie” was sublime, as was the full Scottish breakfast the following morning. On leaving the following morning the staff again were available in force, assisting guests as required and giving advice on routes and the best roads to take. This hotel is operated especially to accommodate motorcyclists and at this they excel but don’t let this put you off if you are a mere traveller, you will not be disappointed especially considering the poor standard of accommodation we endured across Scotland on our recent road trip. Again thank you to all the staff of The Buccleuch Arms, we will be back.
Stayed in June 2024
Reviewed: 6 June 2024
Rodney
AustraliaStairs
Stayed in May 2024
Reviewed: 3 June 2024
Nick
United KingdomAbsolutely nothing I didn't like.
Outstanding place to stay if you're on a motorbike, safe parking and other added extras. Excellent place excellent owner you caters for all your needs. Food was very good 😊
Stayed in May 2024
Reviewed: 2 June 2024
Sheila
United KingdomWe didn't like coming away
Breakfast was excellent as was the evening meal, all the staff had time to talk with us, lot's of conversations in the bar, we found it relaxing.
Stayed in June 2024
Reviewed: 1 June 2024
Harry
United KingdomHaving the oldest motorcycle in the parking lot😂
Perfect hotel for bikers, great staff, comfy beds, first class.
Stayed in May 2024
Reviewed: 30 May 2024
Julie
United KingdomBreakfast was great. Rooms were very clean. Perfect for an overnight stay on our way south.
Stayed in May 2024
Reviewed: 30 May 2024
Mike
United KingdomSuper friendly and helpful. Very accommodating when we arrived late. Great breakfast!
Stayed in May 2024
Reviewed: 26 May 2024
Philip
United KingdomNothing, everything was great!
The owner is very passionate about the hotel and it really shows. Such an amazing place.
Stayed in May 2024
Reviewed: 25 May 2024
Elizabeth
United KingdomThis is a fantastic place to stay in Moffat. Very clean, comfortable room and incredibly friendly and helpful staff. They stored our bicycles in a locked shed, and there was a place to hose them down if they were muddy. I strongly recommend having dinner with them. All the food we had was freshly prepared and delicious. Leave room for a pudding as they are great too. We will definitely return. .
Stayed in May 2024
Reviewed: 25 May 2024
Mark
United KingdomI really cannot think of anything. The hotel, bar, restaurant and staff all exceeded my expectations. A few of my friends had stayed before and their ravings about the place were more than met.
Bike access and security is wonderful. Dave, the owner, is fantastic as are all his staff (well, at least those we met)! The food is way, way, way above what you'd normally expect. Highly recommended - particularly if you are a biker.
Stayed in May 2024
Reviewed: 25 May 2024
Richard
United KingdomThere is a lot of choice in the area, I've stayed in a few places close by, what sets this hotel apart is the staff. It was like meeting long lost friends.
Stayed in April 2024
Reviewed: 25 May 2024
John
United KingdomAs above - Everything
We arrived on bicycles in the pouring rain. We’d been cycling around the UK and Ireland for 6 days for charity. We were tired, hungry and soaked through. The welcome we received was quite frankly astonishingly warm, welcoming, professional. Best in class. Every single aspect of our stay was catered for. - You’re soaking wet? Yes - Well we having a superb drying room. You have wet bike? Yes - We have dry, secure storage. You’re hungry? Yes - Well we have superb food, which we can prepare right now, despite that it’s late. Do you need to charge up all your bike lights and navigation? Yes - Well we have multiple integrated USB charging points at your beside for just such a requirement. Do you need a proper hot shower? Yes - Well have outstanding rooms with superbly equipped bathrooms and power showers. We also have amazing sandalwood shower gel which is amazing after a long day in the saddle. Do you need a proper breakfast? Yes - Well we have an amazing range of breakfast choices to suit every palate and highly trained staff to serve you exactly what you order. I CANNOT RECOMMEND THIS HOTEL HIGHLY ENOUGH. A straight 10/10
Stayed in May 2024
Reviewed: 24 May 2024
Murdo
United KingdomNothing
Very friendly and welcoming staff. Clean public areas and room. Comfortable beds and lovely shower. Excellent food. Conveniently situated just off the motorway. Shhhh - don’t tell everybody 😂
Stayed in May 2024
Reviewed: 22 May 2024
Martin
United KingdomExcellent professional service, and a warm welcome from Dave and the team. Great accommodation for both humans, motorcycles and dogs. Brilliant original tasty food and a cosy bar.
Stayed in May 2024
Leiden, Netherlands
Bad Neuenahr-Ahrweiler, Germany
Kuala Lumpur, Malaysia
Schladming, Austria
Oeiras, Portugal
Háj ve Slezsku, Czech Republic
Sidney, USA
Tel Aviv, Israel
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content