High Street, Moffat, DG10 9ET, United Kingdom
#12 of 42 hotels in Moffat
Guests' ChoiceBased on 948 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
9.7
Facilities
9.3
Staff
9.9
Value for money
9.3
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 July 2024
Ed
United KingdomNothing, it was all good!
Warm welcome and friendly service throughout. Great meals at both dinner and breakfast - if you arrive at the Buccleuch Arms on a motorcycle you'll be looked after like nowhere else in the UK. And great value as well.
Stayed in July 2024
Reviewed: 10 July 2024
Stephen
United KingdomCan be a bit noisy from adjoining rooms
Made to feel welcome by the staff
Stayed in July 2024
Reviewed: 9 July 2024
Liam
United KingdomNothing
Great, attentive service from Dave and the team. Food in the restaurant was excellent, both the evening meal and breakfast. There is nowhere better to stay if you're on a motorbike due to the team's enthusiasm and knowledge, and the brilliant parking and facilities!
Stayed in July 2024
Reviewed: 8 July 2024
Mags
United KingdomNothing to dislike.
Super friendly people.
Stayed in July 2024
Reviewed: 4 July 2024
Michael
United KingdomFriendly and very helpful staff. Excellent security for motorbike parking. Food for both breakfast and evening meals was very nice. I will be staying again!
Stayed in July 2024
Reviewed: 4 July 2024
Steve
United KingdomNothing to dislike.
Great bar/restaurant/accommodation run by a biking family with extra features for bikers. Secure metal garages with heating and storage, cleaning materials and pressure washer available. Map room and up-loadable routes available, wealth of local knowledge from the family.
Stayed in June 2024
Reviewed: 1 July 2024
Margaret
United KingdomNothing at all.
Friendly welcome. Great bar and lovely breakfast. Highly recommend a stay.
Stayed in June 2024
Reviewed: 1 July 2024
Steven
United KingdomEverything - can't recommend this place highly enough. Well done to Dave and staff, a model venue for others to aspire to
Stayed in June 2024
Reviewed: 1 July 2024
Clive
United KingdomNothing
Everything, from arriving to leaving you could not fault. great parking arrangement for motorcycles and added bonus of washing facilities for cleaning bikes. Evening meal was great recommend the steak pie. Breakfast selection was very good. Shame on me for not booking sooner.
Stayed in June 2024
Reviewed: 30 June 2024
Derek
United KingdomCentral Location Staff just Lovely Very Freindly
Stayed in June 2024
Reviewed: 29 June 2024
Peter
United KingdomFilling and enjoyable
Stayed in June 2024
Reviewed: 29 June 2024
Andrew
United KingdomNothing
Staff were friendly and helpful, food was excellent
Stayed in June 2024
Reviewed: 28 June 2024
Raymond
United Kingdomstreet parking hut not a problem.
personal attention and friendliness
Stayed in June 2024
Reviewed: 27 June 2024
Alistair
United KingdomOur bedroom was functional and perfect for us. It wasn’t 5 star furniture etc
Bike storage was exceptionally well organised and was the best we experienced on our trip. Dave and his family were excellent hosts and couldn’t do enough to help.
Stayed in June 2024
Reviewed: 27 June 2024
Judith
United KingdomLovely place geared for motorcyclists and very attentive and helpful staff …
Stayed in June 2024
Reviewed: 26 June 2024
Michael
United KingdomNothing.
Travelling as a solo motorcyclist this was a perfect destination. Secure locked parking at the rear of the hotel. Dave and his family couldn’t have been more helpful with advice for routes etc. Highly recommended.
Stayed in June 2024
Reviewed: 26 June 2024
Kathryn
United Kingdombreakfast is superb and would recommend the porridge
Stayed in June 2024
Reviewed: 26 June 2024
Christine
United KingdomWonderful hotel, great hosts and wonderful food. We chose this as a stopover before travelling further into Scotland, will definitely stay here again. Was a highlight of the trip 😁. Food was superb 😊
Stayed in June 2024
Reviewed: 26 June 2024
Trevor
United Kingdomnothing
Great characterful friendly hotel. Dinner and breakfast excellent
Stayed in June 2024
Reviewed: 25 June 2024
Alan
United KingdomUnfortunately, we couldn't stay longer.
If you're a motorcyclist and in this area, you will not find a better B&B than this. Dave and his staff are wonderful hosts. The rooms are clean and comfortable, and the breakfast was outstanding. Hope to stay here again next year?
Stayed in June 2024
Reviewed: 24 June 2024
Paul
United KingdomExcellent for motorcyclist
Stayed in June 2024
Reviewed: 24 June 2024
Karen
United KingdomThe hotel is old and full of character - furniture in the bedroom is basic but all in good order and in the right place.
We called into the Buccleuch on a previous stay to Moffat and we were so impressed on how friendly the family who run this hotel are - we decided to stay on our next visit to this charming town and we weren’t disappointed- in fact we had a most delightful stay. We are motorcyclists everything you could possibly need for your trip has been thoughtfully planned and provided by the wonderful team here, from individual garages for the bikes to cleaning facilities and a power wash station. What struck us - was how the staff communicate with each other- and how well run the hotel is - Dave the owner was always on hand and ensured our stay was comfortable and expertly organised - from the warm welcome we received at check in, to the friendly bar (where we met some great people on their travels) and dining experience, to our smooth check out! I have to say it’s impressively geared up for visitors on two wheels, but all guests were well looked after and treated with respectful, friendly banter and a genuine desire to provide you with the best service possible ! Bedding is spotless and a really comfortable bed. Great shower !! Good hospitality tray. The breakfast was amazing - I’d even go as far to say it was the best breakfast I’ve ever had !! (Vegetarian breakfast - it’s was DELICIOUS, I’m not a vegetarian - it was amazing) beautifully presented too. We also enjoyed two evening meals here and again delicious and a lovely ambiance in the dining room. Another lovely touch was complimentary still or sparkling refrigerated water. Ohh and a daily lottery ticket left in the bed - which was a lovely gift idea ! We will most definitely be returning to this delightful hotel. What makes it exceptional is the team who run it and we’d highly recommend it!
Stayed in June 2024
Reviewed: 24 June 2024
Leah
United KingdomFabulous place to stay. Perfect hosts. Fabulous food.
Stayed in June 2024
Reviewed: 24 June 2024
Andrew
United StatesFood presentation was fantastic and was delicious. Highly recommend!
Stayed in June 2024
Reviewed: 23 June 2024
Ann
United KingdomNothing
A very comfortable stay. Hospitality of the staff was excellent. Breakfast was also excellent. Spacious bedroom, beds comfy. Nice wee beer garden.
Stayed in June 2024
Leiden, Netherlands
Bad Neuenahr-Ahrweiler, Germany
Kuala Lumpur, Malaysia
Schladming, Austria
Oeiras, Portugal
Háj ve Slezsku, Czech Republic
Sidney, USA
Tel Aviv, Israel
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content