The heads, Keswick, CA12 5ER, United Kingdom
#49 of 66 B&Bs and Inns in Keswick
Guests' ChoiceBased on 292 B&B reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.8
Facilities
9.0
Staff
9.7
Value for money
9.1
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Caron
United KingdomA very minor point our room could have done with some hooks for coats.
Everything was just lovely. Where are room was there was a beautiful sitting room. The staff were great and the breakfast was amazing.
Stayed in September 2024
Reviewed: 16 September 2024
David
AustraliaNothing to dislike.
Quiet, very clean and comfortable with panoramic views of mountains and lake. Conveniently close to central Keswick cafes, etc. Only 6 or 7 minutes walk to lake.
Stayed in September 2024
Reviewed: 14 September 2024
Nancy
United KingdomA mirror in the room would be a welcome addition.
This B&B is so close to the lake and the town centre - perfect location. There is free car parking. Breakfast is in the hotel next door and was excellent. The room (Number 1) looked over the mountains at the back and was spacious, warm and the bed was very comfortable.
Stayed in September 2024
Reviewed: 12 September 2024
Scott
United KingdomExcellent location
Stayed in September 2024
Reviewed: 8 September 2024
Nancy
United KingdomGreat location, only 2 minutes walk to the town centre. Lovely view across the golf course to Catbells. Clean and warm room. No complaints.
Stayed in September 2024
Reviewed: 6 September 2024
Kelly
United KingdomBigger sink in ensuite would be better (room 5)
Staff were fantastic
Stayed in September 2024
Reviewed: 3 September 2024
Tom
United KingdomThr shower was rather small
Location. Friendly staff. Clean. Room with a view
Stayed in September 2024
Reviewed: 29 August 2024
David
United KingdomNeeded a hook in the bathroom
Excellent position and stunning view
Stayed in August 2024
Reviewed: 29 August 2024
Linda
United KingdomOnly fault with our room and is only a little niggle , is that it didn’t how a long wall mirror. Only had a mirror in the bathroom. Other than that the room was excellent
Stayed in August 2024
Reviewed: 29 August 2024
Lynsey
United KingdomCan't do anything about the weather!
The staff in Crow Park were all lovely. Lovely little lounge in Brundholme which we used a few times.
Stayed in August 2024
Reviewed: 23 August 2024
Julie
United KingdomExtremely friendly staff, We were greeted at breakfast and waited on very nicely. Lovely breakfast, felt like a very traditional hotel experience. Highly recommend.
Stayed in August 2024
Reviewed: 23 August 2024
Douglas
United KingdomBathroom could do with some updating, eg power shower, hand sink able to retain water. There is a common room which could be open to allowing some brought in foods.
Location, breakfast options, staff.
Stayed in August 2024
Reviewed: 23 August 2024
Moira
United KingdomThere was nothing we didn't like.
The room was really comfortable & clean with a beautiful view & parking..The breakfast was outstanding.
Stayed in August 2024
Reviewed: 18 August 2024
Denise
United KingdomStaff were so friendly, welcoming and polite. Breakfast was superb, service faultless. Rooms were clean, well equipped and location was amazing.
Stayed in July 2024
Reviewed: 17 August 2024
Nicola
United KingdomNothing
Central location Nice size room and good views
Stayed in August 2024
Reviewed: 12 August 2024
Keri
United StatesRoom was quite small.
Breakfast was great. Location was great.
Stayed in July 2024
Reviewed: 11 August 2024
George
VietnamBit expensive Shower didn’t have great water pressure
Nice breakfast Nice staff
Stayed in August 2024
Reviewed: 9 August 2024
Pauline
United KingdomWe felt the price was slightly inflated at 149 per night. The tea tray could have been better - decaf and fruit teas, hot chocolate, maybe a biscuit? Just small things which we felt would have improved our stay but all in all a very nice place. EDITED FOLLOWING REPLY FROM BRUNDHOLME We did ask for decaf tea and were told you didn't have any. Your answer to the absence of biscuits is ridiculous. If it was about allergies you wouldn't provide breakfast.
Great location 5 mins walk to town. Fabulous view from our room, very quiet, comfy beds, very nice breakfast. Huge bonus being able to park outside.
Stayed in July 2024
Reviewed: 8 August 2024
Lesley
United KingdomAn BBC arm chair in our bedroom
Excellent sausages and back. Loved the lounge and views.
Stayed in August 2024
Reviewed: 2 August 2024
Rachel
United KingdomEverything was fab.
It was so close to the centre and the lake and the view from our room was stunning.
Stayed in July 2024
Reviewed: 29 July 2024
Candace
United StatesEverything but especially the staff.
Great location near lake.
Stayed in July 2024
Reviewed: 20 July 2024
Roberta
United KingdomLocation, excellant breakfast, lovely host
Stayed in July 2024
Reviewed: 16 July 2024
Edward
United StatesFriendly staff and breakfast servers. Good breakfast.
Stayed in June 2024
Reviewed: 12 July 2024
Darryl
United KingdomNothing
Great location, good parking, comfortable room, nice breakfast and very friendly staff.
Stayed in July 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content