Winton Square, Station Road, Stoke, Stoke on Trent, ST4 2AE, United Kingdom
#12 of 15 hotels in Stoke on Trent
Guests' ChoiceBased on 1622 hotel reviews
5.8Cleanliness
6.6
Comfort
6.5
Location
7.9
Facilities
6.1
Staff
7.5
Value for money
6.7
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End of dialog contentReviewed: 30 November 2022
Danny
United KingdomDated decor and not massively comfortable. Staff were a little bit uninterested and dismissive.
Convenient location, has what you need in a hotel.
Stayed in October 2022
Reviewed: 26 October 2022
John
United KingdomThe TV didn’t work. Tried to retune it in myself but the aerial just wasn’t working properly. The whole hotel needs some TLC. Looks quite dated. My room was next to some sort of fan or generator outside so it was quite noisy all throughout the night. Marks on the walls.
The location, spacious room, free parking included with stay and the price I paid.
Stayed in October 2022
Reviewed: 24 October 2022
Matthew
United KingdomI didn't like the fact that our breakfast wasn't included with the price of the room on arrival I also was disappointed that the hotel charges a extra £11-00 or £12-00 pound for breakfast.
Very close venue to Hanley city centre and Stoke train station nice place and handy to have a bar available
Stayed in October 2022
Reviewed: 23 October 2022
Griffiths
United KingdomThere are a lot of DSS people using the hotel to live in and they hang around the doorway smoking and drinking.. The room we stayed in was an upgraded twin room 204…. I wouldn’t like to see an non upgrade room!! The beds were tiny definitely not full size singles. The carpet is worn and dirty, the room had a terrible stale smell, the floorboards were very creeky and because there was a wedding there it was noisy until 1am!
it was close to where we needed to go and parking was good
Stayed in October 2022
Reviewed: 20 October 2022
Mohammed
QatarClose proximity of Railway station and university
Stayed in October 2022
Reviewed: 19 October 2022
Matthew
United Kingdombed was like a brick and felt every spring. hole in door for bathroom. damp spots everywhere. toilet seat broken.
lovely looking hotel.
Stayed in October 2022
Reviewed: 19 October 2022
Adiba
United KingdomCan hear everything from other rooms, fire alarm continuously going on and off, another guest was given the same room number and tried to enter whilst we were in bed.
Stayed in October 2022
Reviewed: 19 October 2022
Louise
United KingdomRooms are dated as are some communal areas, could do with a refurb but then that would push up prices.
The staff were fab. Had a family emergency & put us a put up bed in room at short notice. Right opposite the train station.
Stayed in September 2022
Reviewed: 18 October 2022
Granger
United KingdomOriginal room was not as advertised had sink in bedroom ? Finally moved to a more suitable room after complaint
Location - close to Alton Towers Friendly and helpful staff
Stayed in October 2022
Reviewed: 17 October 2022
Tanya
United KingdomSome of the staff were very unfriendly and made it very uncomfortable when I booked in. General upkeep is a little lacking and tired.
The room was clean, bed was comfortable, hot water and it was easy to find with parking right outside. Some friendly staff.
Stayed in October 2022
Reviewed: 14 October 2022
Emma
United Kingdomcreaky floorboards, staff were too busy and seemed quite rude
massive bathroom and directly opposite the train station
Stayed in September 2022
Reviewed: 13 October 2022
David
United Kingdomlovely old building good for early train next morning. good value for money
Stayed in October 2022
Reviewed: 13 October 2022
Upali
Sri LankaNothing. Every thing ok
We didn’t get meals from the hotel. But every thing I expected was met. Thanks booking. Com
Stayed in October 2022
Reviewed: 7 October 2022
Russell
United KingdomMattress and pillows were very firm
Good for the price
Stayed in October 2022
Reviewed: 7 October 2022
Nicholas
United KingdomThe room I had been given overlooked a car park, was painted dark red and smelt strongly of lavatory disinfectant so it was changed to a triple room facing the front that had a comfortable double bed.
Breakfast and dinner were basic but pleasant, and the dining room a welcoming space.
Stayed in October 2022
Reviewed: 6 October 2022
Brian
United KingdomBed mattress was not supportive enough.
Didn’t have breakfast
Stayed in September 2022
Reviewed: 4 October 2022
Charlie
United KingdomDoor was broken around the catch so was worried about someone breaking in. Bathroom very small & tv was very hard to get to turn on.
Clean and good price.
Stayed in October 2022
Reviewed: 4 October 2022
Challinor
United KingdomProvision of a bedside table and a shelf in the bathroom for toiletries, is needed
Did not have breakfast. It was close to the Station, warm and the staff were helpful.
Stayed in October 2022
Reviewed: 3 October 2022
Cinthya
ChinaVery noisy
Stayed in September 2022
Reviewed: 3 October 2022
David
United Kingdomthe property is in serious need of renovation.
location
Stayed in September 2022
Reviewed: 2 October 2022
Heavyarmstb
United KingdomNoise and distrubance thru the night
Bed, was hard and uncomfortable to lay on back on side. had to sleep on my front.
Stayed in September 2022
Reviewed: 1 October 2022
Lauren
United KingdomCould have had more complimentary toiletries in bathroom
Nice big room and nice bar
Stayed in September 2022
Reviewed: 29 September 2022
Andrea
United Kingdomdilapidated and in need of refurbishment
location cheap
Stayed in September 2022
Reviewed: 29 September 2022
Shirly
United Kingdom2 bath towels, and could do with a bit of updating but was clean only stayed 1 night, great location with the station opposite
Great location for the town
Stayed in September 2022
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