It was ok, as expected

Location, price

Stayed in October 2021

The individual breakfasts when the buffet wasn't available were poor. My sink got blocked but despite reporting it, maintenance never got around to sorting it during my stay there. The local buses don't run a parallel service back to Stockport Station so cabs are required if you don't have a car.

The buffet breakfast was fine but the individual cooked breakfast when the buffet wasn't on was poor. The staff were friendly. The bed was comfortable in my room and there was a good shower. Also well located for a very good local pub called Puss in Boots!

Stayed in September 2021

Had to go out to eat in the evening.

Stayed in September 2021

This review has been hidden because it doesn't meet our guidelines.

The first room had a noisy vent so they changed our room. They recommended an excellent restaurant.

They were flexible and very friendly

Stayed in September 2021

The bed was a bit uncomfortable

Room was basic but adequate. The staff were lovely. The food was excellent.

Stayed in October 2021

The mattress was rock hard as the springs had collapsed and very old. The smell of weed in the hallway in the evenings.

Location and friendly staff

Stayed in September 2021

Nothing

Nothing as no service was offered or provided

Stayed in June 2022

dark, old, run down, really bad price considering what you actually get for the money, we paid £110 for a 1 night stay on Saturday night. avoid this place at all costs people.

not much

Stayed in August 2021

Second rate hotel that clearly needs some investment. Unfortunately, britannia don't like to invest in their hotels at all so that won't be happening any time soon.

The fact that you are guaranteed to get a room, even when everywhere else is booked out you will get one here because not many people would book again unless there is absolutely nowhere else to stay. Breakfast was very good.

Stayed in August 2021

Super everything

Everything

Stayed in September 2021

comfy beds and friendly staff

Stayed in September 2021

Unclean, rooms wasn't very nice was out dated. Signage for rooms wasn't at all clear I was on the top floor and found it myself. Breakfast was very basic

Stayed in August 2021

kompany

amazing

Stayed in September 2021

Yeah I liked the decor of the room

No

Stayed in September 2021

This review has been hidden because it doesn't meet our guidelines.

N/A

Good location and friendly staff.

Stayed in September 2021

We are disabled andxasked for the disabled door to be opened on the car park to allow us access. We were toldbthat they didnt have a key for it. We were left standing for 10 mins and so I went back around the front to ask what was happening. I was told they were getting the key. At that 2 coachloads of people turned up. They were let in on the far end of tje car park good 200 yards away. We had been waiting a furtherc20 mins so we decided to follow them. We were really struggling and the coach parties were clogging up the hallway. My partner is suffering from long covid and eas very distressed so I told her to sit on the stairs. I finally gotbto 5he r3ception desk and saw the girl who was supposed to be letting us 8n standing there doing nothing. I raised my voice and asked her what shevwas doing. She swid she was just coming when the coach party arrived. There were other staff seeing to them Obviously the coach party were more important to them, more money to be made???? I asked where the lift was and she pointed vaguelly in a direction around the corner. This was being used by the coach party so yet again we had to wait. The girl offered to take some bags up the stairs whilst we were sent up in a tiny tiny lift. When we arrivwd at our room we 2ere shocked to see the bathroom floor was filthy, there a dark coke stain on the wall and the room had not been cleaned. The kay cards did not work properly and on 2 occasions had to go down to reception to get another card, leaving my partner yet again sat on the stairs. I told the hotel in advance that I was Coeliac and was told they would warn the staff.vThe staff knew nothing about it. I was offered potatoes, rice and carrots with curry that I couldnt have because it had gluten in it. 5he breakfast staff were more helpful but yet again hsd not been told. I compkained about the room and was offered a sorry, No one offered to come and clean it.

The only thing that was okish was the gym/ pool.

Stayed in September 2021

The room was stinking of cigarette smoke. I reported it 3 times & was told the manager would come & speak to me - the never did. I was given a different room, but it was filthy. I showed pictures to the reception staff & was told when I was checking out that the manager would call me. The manager didn’t even have the courtesy to do that.

Stayed in October 2021

Please don't let other reviews stop you from booking this hotel! It is a lovely hotel, yes the decor is a bit dated, but that is not what I go to a hotel for. I go to a hotel for a nice comfortable bed, a bathroom with a good shower and a good night's sleep. All of which this hotel provided. The pool and spa facilities were great. I paid £4 and stayed in for an hour. The jacuzzi was amazing! The location is perfect for a nice date night out. Redrock is literally within 5 mins of the hotel and is perfect for food, cinema etc. I would happily visit this hotel again.

Stayed in October 2021

Bedroom was very basic and tired and not particularly clean. No towels or teaspoons or telephone so we had to queue again in reception to collect these items. Bathroom also very tired and not well cleaned. Too far from Stockport and the train station.

We can't comment on the restaurant as we didn't eat in the hotel. Staff on the Reception were helpful. The only possitive about the room was the shower was powerful and there was plenty of hot water.

Stayed in October 2021

perhaps earlier access to the rooms but i understand why you have the times that you do

the hotel was very good value for money and matched guests needs

Stayed in October 2021

Nothing to hate 😁

Loved everything!

Stayed in October 2021

Where do i start? No towels in room. Place run down . No soap. No side light in room. Harsh main lighting in room. Breakfast abysmal and staff unprofessional. Worst hotel i have ever stayed in my entire life.

Nothing

Stayed in October 2021

Drab basic room. One small hand towel between two of us. Antiquated lifts. Very little refreshment. Tiny tv. Bar not open. 4 staff behind desk dealing with one enquiry at a time. Place seems stuck in the 70s

Nothing- the place really needs an update

Stayed in October 2021