35 Portland Street, Manchester, M1 3LA, United Kingdom
#106 of 117 hotels in Manchester
Guests' ChoiceBased on 23245 hotel reviews
5.9Cleanliness
6.7
Comfort
6.7
Location
8.7
Facilities
6.1
Staff
7.1
Value for money
6.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 June 2024
Chrissi
United KingdomExtra charge for Wi-Fi No menus in room for the restaurant Executive room ! It was very basic
It was in the city centre
Stayed in June 2024
Reviewed: 12 June 2024
Jon
United KingdomSome drunk banging on my door for fun at 3 am ! Décor is tired and the place is in need of some tlc.
Location. An amazing staircase!
Stayed in May 2024
Reviewed: 12 June 2024
Phillip
United KingdomThe staff were miserable, bar staff didn't have a clue what they were doing ,didn't like the top floor without an open window and breakfast was poor and it wasn't worth £10 each
Nothing
Stayed in June 2024
Reviewed: 12 June 2024
Ciara
IrelandThe rooms were like prison cells and so uncomfortable I never slept a wink and it ruined my nxt day.
Stayed in May 2024
Reviewed: 12 June 2024
Jack
United KingdomHaving to show ID on check in, interigation by bouncers on the door, not being able to use toilets in the lobby
Room was fine, shower was fine, very nice building spectacular stair case
Stayed in June 2024
Reviewed: 12 June 2024
Daniel
United KingdomThe room felt dated, I was surprised with the bathroom as it seemed new but it didn’t match the bedroom. The pillow on my bed was hard, didn’t have much give in it.
Location is great with it being a stones throw from Piccadilly gardens, I liked how grand it felt as you walked into the building, the building obviously has lots of history and that is evident from the decor.
Stayed in May 2024
Reviewed: 12 June 2024
Ropson
United KingdomThis was obviously a very nice hotel once and has now good to seed a little. The standard room is tiny with no window which is fine if you only need a place to rest your head but not for everybody.
I got a great price for a hotel in the city center. Check-in was quick and easy. Room was sparse but comfortable.
Stayed in June 2024
Reviewed: 10 June 2024
Eranda
United KingdomThe rooms are reasonably good. But there were problems with some bathroom equipment and drainage issues . Sometimes the water gets stagnated when you have a long shower. I believe this is purely because the hotel is old. But they are maintaining it reasonably okay. No wifi facilities were available for rooms unfortunately. Wifi was available for common areas in the hotels. But had to pay for it for rooms.
Perfect location in Manchester . Literally the hotel is in the center amd can just walk to any place in the town within few minutes . Staff is very nice. There is a nice breakfast buffet which is quite affordable.
Stayed in June 2024
Reviewed: 10 June 2024
Victor
United KingdomAll ok
Central
Stayed in June 2024
Reviewed: 10 June 2024
Michelle
IrelandBeds are so old they could be worth money on The Antiques Road Show. No ventilation in bathroom
Staff and location were great
Stayed in June 2024
Reviewed: 10 June 2024
Colleen
United KingdomNo fridge, iron , cold shower and old fashioned, strange smell in. Corridor like damo
Stayed in June 2024
Reviewed: 9 June 2024
Stephen
United Kingdomrooms old fahsion ,my room 548 leak stains on celling ,room above you could hear people walking about ,creaking floor broads ,not very good sound proofing ,my daughter was in room 43 ,she said room next door ,kept slamming doors early hours of the morning ,beds where old tried looking
reception and hotel bar area was ok,location good
Stayed in June 2024
Reviewed: 9 June 2024
Joanne
United Kingdombed was very comfy. clean room and bathroom.
Stayed in June 2024
Reviewed: 9 June 2024
Muhammad
OmanBreakfast was not upto standard. The shower was leaking.
Check in person was excellent.
Stayed in June 2024
Reviewed: 9 June 2024
Daniel
United KingdomRude Staff
location ideal by the station.
Stayed in June 2024
Reviewed: 9 June 2024
Firth
United KingdomClean and tidy although basic
Stayed in June 2024
Reviewed: 8 June 2024
Maria
SpainNo free wifi
Escalera
Stayed in June 2024
Reviewed: 8 June 2024
Blomberg
United KingdomMy guy vedha was a top bloke!!
Stayed in June 2024
Reviewed: 8 June 2024
Vinay
United Kingdomclean room
Stayed in June 2024
Reviewed: 8 June 2024
Paula
United KingdomBanging outside workmen every morning . Lamp not working not many sockets . Floorboards loud noisy Dirty floor . Asked for room change no
Banging outside every morning . No sockets hardly in room . Lamp not working . Misleading in happy hours false advertising . I was overcharged . Floorboards above so loud .
Stayed in April 2024
Reviewed: 8 June 2024
Callum
United KingdomDirty rooms, slow check in, rude check in staff
It’s old decor
Stayed in June 2024
Reviewed: 8 June 2024
Yuhang
ChinaNo room service, wifi needs to pay extra (you have to pay extra £7 for each one of your device thats need wifi everyday, which is bad) like really?! I haven't stayed in a hotel without free wife since forever. It was my fault, never place your order before ask. There are no celling light in everyroom, if I remeber correctly. There were three lamps in my room. Don't really like this kind setting. The only thing I really have to admire is their location, right in the city center, on the right hand side is Piccadilly garden and left hand side is China town and gay village in the back. Which was super convenience for me to go out eating, shopping and have fun.
Stayed in May 2024
Reviewed: 7 June 2024
Wayne
United KingdomStaff not as helpful as they should
Location near to railway
Stayed in June 2024
Reviewed: 7 June 2024
Peter
United KingdomI am waiting for a response from the hotel before I add further comment
Good location
Stayed in June 2024
Reviewed: 7 June 2024
Martinez
United KingdomVery old, outdated and maintenance, vending machine only used coins , we are in a digital era, we mostly use cards and no cash.
Location was great
Stayed in May 2024
Bad Griesbach, Germany
Sao Paulo, Brazil
Real de Catorce, Mexico
Nendaz, Switzerland
Noosa Heads, Australia
Essaouira, Morocco
Teana, Italy
Santiago, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content