A hotel full of character and charm, with really attentive staff. At check-in the receptionist was dealing with an issue for another guest and listening to her care and interaction told us we were in safe hands. Our superior room was really impressive, with an extremely comfortable bed and pillows ( which makes or breaks a hotel ). The location is brilliant for central Bristol. We ran out of time to use the spa but it looks really inviting. Next time for sure. We did have a small issue to deal with while there ( regarding our room ), which was handled with incredible efficiency, courtesy and care—the sort of customer care lacking today. I highly recommend this hotel, and we will be returning. Keep it up, Harbour Hotel.

Stayed in November 2024

Spa access

Breakfast outstanding Room nice Location very central

Stayed in November 2024

Some areas looking a bit tired

A lovely old bank building in a Great location

Stayed in October 2024

The room felt too small and was located quite inconveniently (on 4th floor with unavoidable stairs and a creaky ancient lift). Apart from a long bar/restaurant the hotel lacked any common areas. Fortunately we had lovely weather so were generally out but if it had poured with rain we would have had nowhere to go. The hotel therefore offered not much more than a bed to sleep in and on that basis didn't seem good value.

Great location in the middle of the old town in a lovely old building. Interior of the hotel and rooms are nicely designed and feel appropriately smart. Staff were great.

Stayed in October 2024

Nightclub noise was audible late into the night. Didn't really impact us sleeping, but it was there. Windows could do with a clean on the outside. The TV is small and not really up to today's standards. Bath great, but no shower (except the little handheld one). If you were looking for a quick "get up and go" in the morning, you'd struggle.

Our room was quirky, possibly being part of the old bank manager's offices. We had a nice looking atrium outside the room which was shared with the neighboring room, added a bit of privacy away from the rest of the hotel. Comfy bed, nice seating area and great bathroom with a large bath.

Stayed in October 2024

Bit surprised there was an hourly charge for pool and facilities

Nice room great on site restaurant.

Stayed in September 2024

The spa could have had better places to sit (sun loungers) but it would be unfair to compare with a more spacious location. We did not eat breakfast as it was not included and so many other nearby options.

The price, customer service and amazing location in the city centre. We enjoyed the spa and were also upgraded to a superior room, which was great.

Stayed in October 2024

Staff were lovely in the Hotel and Spa. The food was great! The bed was sooo comfortable:)

Stayed in September 2024

Relaxed atmosphere lovely Spa.Staff very friendly

Stayed in September 2024

A soft closing toilet considering the flushes were behind the seat. Slippery shower floor when wet. The bed was a bit high.

Breakfast was lovely but for the price I paid for my room I would have expected it to be included not cost a further £36

Stayed in September 2024

location was okay, was close to some but required bikes to get to the train station.

was all good could not find anything that wasn't to our liking spa was lovely and not too expensive. staff were helpful and friendly.

Stayed in August 2024

the fan in our room was extremely dusty and when I turned it on it blew out lots of dust. also the idea of holding £50 of your money on your card I think is not good as its been 2 days and money still has not gone back in so it's abit concerning. the lady who indridiced us was really nice and the spa and facilities were perfect.

the facilities were amazing.

Stayed in September 2024

Nothing

The building is beautiful, lovely details to everything,

Stayed in September 2024

WIFI dropped out on the TV and wouldn’t work + bathroom wasn’t very clean. A lot of hairs etc from the previous people to stay in the room.

Brill room, very comfy bed.

Stayed in September 2024

The lighting in the restaurant was terrible and so bright which ruined the atmosphere. The remote control in the room was disgusting and filthy. Our coffee pods weren’t replenished. Most of the staff were lovely however the young man in charge of the cocktail bar was slightly rude considering we were guests. The treatments in the spa were ridiculously over priced.

The food in the restaurant was excellent as were the cocktails and decor in The Gold Bar. The spa was quaint and cosy. Our room was lovely and cosy.

Stayed in September 2024

Breakfast choices and quality are superb

Stayed in September 2024

Nothing negative

Friendly staff, fantastic location and great breakfast 😀

Stayed in September 2024

Spa facilities, good food, complimentary gin! Quiet & accessible

Stayed in September 2024

A little grubby and worn out. Needs a bit of a scrub up and some design upgrades.

Lovely staff, funky hotel. Really great food. Spa was nice and hot and quiet. Bed was comfy. Interesting history of the building.

Stayed in September 2024

bedroom a bit outdated, pool a bit small

location, friendly staff, price was good

Stayed in August 2024

Price !

Quirky interiors

Stayed in September 2024

In the middle of city and extremely noisy outside with people

Staff very helpful.

Stayed in July 2024

You will have to pay from parking and the use of the spa which can turn out to be expensive

Stayed in September 2024

Wish we'd known about a very loud function under our room until midnight as we would have booked elsewhere. Spa is very pretty but pool is tiny.

Beautiful room. Excellent food and service.

Stayed in August 2024