Church Bridge, Grasmere, LA22 9SN, United Kingdom
#2 of 13 hotels in Grasmere
Guests' ChoiceBased on 1248 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.0
Staff
9.5
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 December 2023
Rogerson
United KingdomGreat location on bus route if you want to leave the car. Breakfast freshly cooked to order, very comfortable room with large TV.
Stayed in December 2023
Reviewed: 5 December 2023
Daniel
United KingdomNothing
Room, location, food all excellent but the attention to detail and helpfulness of the head of house Sarah is what made our trip!
Stayed in December 2023
Reviewed: 4 December 2023
Nicola
United KingdomN/a everything was lovely
Centre of Grasmere beautiful location.
Stayed in December 2023
Reviewed: 3 December 2023
Helen
United KingdomThe breakfast was delicious, well cooked and plenty of it. The location was also lovely, right in the centre of Grasmere which is a beautiful village. The staff were also really friendly and helpful.
Stayed in December 2023
Reviewed: 28 November 2023
Tom
United KingdomReally enjoyed: the friendliness of the staff, cooked to order breakfasts, the view from the room which over looked the river and the ability to use the spa facilities at the near-by sister hotel
Stayed in November 2023
Reviewed: 27 November 2023
Aisha
United KingdomThe bathroom could have been a bit cleaner, but it was acceptable.
Lovely room. Excellent breakfast. The location was brilliant.
Stayed in November 2023
Reviewed: 25 November 2023
Zoe
United KingdomGreat staff, nice quiet relaxed hotel. Perfect
Stayed in November 2023
Reviewed: 24 November 2023
Sara
United KingdomStaff very friendly & helpful Great location for walks & food Room super & clean Would definitely recommend
Stayed in November 2023
Reviewed: 24 November 2023
Paul
United KingdomExcellent setup, loved the communal kitchen. Staff were fantastic
Stayed in October 2023
Reviewed: 22 November 2023
Lauren
United KingdomThere was no restaurant within the hotel, you had to walk to the sister hotel for the restaurant and pool. Other than that I have no complaints!
Lovely clean and comfy room, staff were friendly and the breakfast and afternoon tea and scones were delicious! In a perfect location in the centre of grasmere as well!
Stayed in October 2023
Reviewed: 22 November 2023
Stephen
United KingdomNothing really.
The location is in the centre of Grasmere. You can reach all parts of the district easily from here. The welcome was amazing. We really appreciated the tea, coffee and scones. Breakfast was lovely. The lovely lady who looked after us is an amazing asset to the hotel.
Stayed in October 2023
Reviewed: 21 November 2023
Elaine
United KingdomA hotel bar area
A warm welcome, comfortable bed and clean room. The breakfast cooked to order and the chef was visible in the kitchen which gave a home cooked feeling
Stayed in November 2023
Reviewed: 19 November 2023
Yvonne
United KingdomMinor problem with the area just at the porch entrance as the lamps were not working and it was very dark when arriving and leaving the porch area.
It is within walking distance of all of the places of interest in Grasmere. It is tastefully furnished, warm and very comfortable.
Stayed in November 2023
Reviewed: 16 November 2023
David
United KingdomVery comfy, super friendly staff, beautiful location and decor
Stayed in November 2023
Reviewed: 15 November 2023
Tracy
United KingdomFabulous service from booking to leaving. Lovely staff, lovely hotel. Room was so comfortable and sound proofed. We were there during a storm and heard nothing! Lovely touch of scones and pastries available in the afternoon. Fabulous location. Food fantastic, breakfast was perfect. Comfy bed, extremely clean room and amazing shower! Allocated parking is great too!
Stayed in November 2023
Reviewed: 14 November 2023
Marie
United KingdomNothing not to like
Staff were amazing and couldn't do enough for us. Loved the fact that this place had all the privacy of a hotel but small enough and welcoming to feel like we were in a very smart but very relaxed guest house with friends Breakfast was great and loved watching the chef cook breakfast in the open kitchen. It was so nice to be able to help ourselves to tea and coffee anytime of day in the kitchen and have fresh milk, and very special treat to be able to come back to fresh scones, jam and cream in the afternoons. There was always someone on hand to help if needed or to make us a drink from the bar, we were able to order food in from the sister hotel and have it delivered. A table was even set for us to use when it arrived. Staff were so attentive and lovely
Stayed in October 2023
Reviewed: 14 November 2023
Abby
United KingdomNothing, would definitely stay here again.
Central village location, with amazing walks / pubs / cafes on the doorstep. Allocated parking space made coming and going easy. Delicious freshly made breakfast each morning. All the staff were really friendly and welcoming. Has more of a guest house rather than hotel vibe - e.g. a shared kitchen / sitting area for afternoon tea, but this suits us.
Stayed in November 2023
Reviewed: 12 November 2023
Suzanne
United KingdomNothing ...maybe a mini bar !
Beautiful & Immaculate Interior, staff very welcoming, beautiful location & views. Excellent breakfast & Scones !
Stayed in November 2023
Reviewed: 12 November 2023
Helen
United KingdomNext time will remember to ask for daily service of the room as this is not standard
Lovely hotel, surprised it’s rated as 3* as feel it should higher. All staff were welcoming and friendly, nothing too much trouble. Breakfast was delicious, a fantastic touch that they offer complimentary afternoon tea. We also ordered off the takeaway menu one evening which again was very good. Room was a great size and had everything we needed.
Stayed in November 2023
Reviewed: 12 November 2023
Iwan
United KingdomWe stayed at Bridge House Hotel for our honeymoon. We had a fantastic time there. The room was lovely, the location fab, the breakfast and afternoon scones/tea were superb and the staff there very friendly and helpful. The room was stunning, lovely decor. We will stay there again in future.
Stayed in November 2023
Reviewed: 11 November 2023
Craig
AustraliaGood location comfortable rooms & facilities
Stayed in November 2023
Reviewed: 8 November 2023
George
United KingdomVery minor thing. Parking spaces were a little small.
The room was very comfortable with a view into the river.
Stayed in November 2023
Reviewed: 6 November 2023
Laura
United KingdomLocation. Tea coffee cakes on hand, Lovely thought .
Stayed in November 2023
Reviewed: 6 November 2023
Jessica
United Kingdom1 of the rooms did have flies all of the window but after keeping the window open, they eventually left other than that there was no issues
the view of the gardens and the mountains was amazing staff were super friendly. nothing was ever too much for them and was always happy to help
Stayed in November 2023
Reviewed: 5 November 2023
Alison
United KingdomNothing
Very warm welcome by Juliette, who was lovely throughout our short stay. Gorgeous breakfast and cream tea.
Stayed in November 2023
Copenhagen, Denmark
Lévis, Canada
Kumbakonam, India
Greenfield, USA
Ohrid, North Macedonia
Bombay, New Zealand
Ledro, Italy
Gokase, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content