Castle Square, Brecon, LD3 9DB, United Kingdom
#8 of 8 hotels in Brecon
Guests' ChoiceBased on 2117 hotel reviews
7.3Cleanliness
7.7
Comfort
7.7
Location
9.2
Facilities
7.3
Staff
8.7
Value for money
7.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Heidi
United KingdomNothing
The place was really clean tidy Staff was friendly and the breakfast was delicious. Just what you need for a perfect weekend.
Stayed in May 2024
Reviewed: 1 June 2024
Donna
United KingdomThe hotel needs to have a facelift as it looks tired and dirty , the rooms are mismatched and needs a paint job .
The hotel is central to town centre .
Stayed in April 2024
Reviewed: 1 June 2024
William
United KingdomThe room we had definitely needed up dating and when you looked at the hotel more closely it appeared that the whole place needed up dating.
The food was delicious and the view from the restaurant was very good.
Stayed in April 2024
Reviewed: 31 May 2024
Angela
United KingdomThe room was a bit shabby
Good location
Stayed in May 2024
Reviewed: 30 May 2024
David
United KingdomThe hotel is a bit 'tired' and shabby. If it was updated slightly it has the potential for being an excellent place to stay.
Parking for the motorbikes and a great location. 'Sue' who showed us to our breakfast table and took our orders was fantastic !! So very friendly and helpful. She was the highlight of my stay.
Stayed in May 2024
Reviewed: 28 May 2024
John
United KingdomBED MATRESSES RATHER UNEVEN - NEED RENEWAL BLANKETS NO LONGER PROVIDED LACK OF HOOKS FOR HANGING OUTDOOR CLOTHES IN THE ROOM
LOCATION AND CAR PARKING SPACE - EXCELLENT BREAKFAST - REASONABLY GOOD: IDEALLY THERE WOULD BE CHOCE OF MACKERAL OR HADDOCK
Stayed in May 2024
Reviewed: 28 May 2024
James
United Kingdomplace could do with a make over but it is nice to stay at these older locations every now and then
staff were amazing nothing was to hard for them super helpful
Stayed in May 2024
Reviewed: 28 May 2024
Kevin
United KingdomGreat Food. Friendly and helpful staff. Excellent location.
Stayed in May 2024
Reviewed: 27 May 2024
Williams
United KingdomThe whole place needs a really deep clean and a lock of paint.
The staff were really polite, friendly and helpful.
Stayed in May 2024
Reviewed: 26 May 2024
Liudmila
United KingdomCreaky dirty floor, old furniture
Location
Stayed in March 2024
Reviewed: 23 May 2024
Jean
United KingdomThe breakfasts were the only letdown. The waiting staff were lovely but the cooked breakfast was badly cooked.
The hotel is ideally situated in the centre of the town. The staff were very helpful and friendly. I had been allocated a mews cottage, with self catering facilities. It was a beautiful little place to stay.
Stayed in May 2024
Reviewed: 22 May 2024
Alison
United KingdomWould have liked a blind over the skylight in the cottage to shut out the light. The peeling paint. The main light bulb needed replacing in the bathroom in room 48 but it never was, in spite of it being promised by staff. Disappointment in having to wait well over an hour to be served in the restaurant one evening due to there being one chef only. It seemed as if there was a lack of contingency plans by management, and the waiting staff were clearly uncomfortable with having to apologise.
Breakfasts were great with plenty of choice in a lovely room. It was good to be able to walk into town in a few minutes from the hotel, round the corner and over the bridge.
Stayed in May 2024
Reviewed: 20 May 2024
Thomas
United KingdomIt could do with some refurbishment in the cottages attached to the hotel.
Location in the centre of Brecon
Stayed in May 2024
Reviewed: 19 May 2024
Michael
United KingdomRoom 31 pretty dreadful. Patched ceiling. Dirty and cracked window frames. Very badly frayed carpet. Needs a complete revamp. Obviously short of staff at breakfast. Delay in taking order. Tables around us not cleared.
Downstairs and public areas generally good. Dinner good. Outside area (lawn) good.
Stayed in May 2024
Reviewed: 19 May 2024
Jon
United KingdomThe burgers
The quirkiness of such an old hotel.
Stayed in May 2024
Reviewed: 18 May 2024
Sak-ab
AustraliaPushing our luggage to the mews rooms we had.
The well laid out breakfast room with proper table clothes and cutlery was a pleasure to sit in with good views. Breakfast service was good and quick too..
Stayed in April 2024
Reviewed: 17 May 2024
John
United KingdomA nice comfortable stay in a great location, very helpful staff
Stayed in May 2024
Reviewed: 17 May 2024
David
United Kingdombar noise outside after midnight was disruptive but it was the first bamy eveniong of the year!
good room and bathroom
Stayed in May 2024
Reviewed: 16 May 2024
Stuart
United KingdomBuilding dilapidated, no paint on the outside of the windows Awful shower, dripping Bathroom poor decor and cracked tiles
staff pleasant though there didn't seem to be enough staff Dining room very nice, staff friendly Garden pretty
Stayed in May 2024
Reviewed: 16 May 2024
Douglas
SpainI dont have any negatives, as it offered and it supplied all I needed.
I just loved the Castle Hotel. Fantastic history and a great location. The staff were friendly and helpful. The meals were good. My room had all I could want and I found it very comfortable.I don't have any negatives
Stayed in April 2024
Reviewed: 13 May 2024
John
United KingdomN/A
No problems. Happy.
Stayed in May 2024
Reviewed: 13 May 2024
David
United KingdomHard to think
All went well
Stayed in May 2024
Reviewed: 13 May 2024
Malcolm
United KingdomBedroom decor was obviously tired, worn out head board, stains on carpet and walls patched up with non-matching colours - shame really
Location
Stayed in May 2024
Reviewed: 11 May 2024
Nicola
United KingdomThe accommodation we were provided could do with some modernisation. Which we believe is in progress.
Location was excellent, with stunning views. We stayed with in one of the apartments which was spacious and well stocked with utilities etc.
Stayed in May 2024
Abcoude, Netherlands
Gdańsk, Poland
Kukkola, Sweden
Trie sur Baise, France
Port Elizabeth, South Africa
Stetten am Kalten Markt, Germany
Ciechocinek, Poland
Sellingen, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content