The "guest" WiFi was appalling with very little connectivity. Not much use if working away from home. The room lacked a desk to site a laptop for working on. There was plenty of room to have one put in as sitting in an armchair with the laptop on the bed is not practical.

The staff were really friendly and helpful. Even the hotel cat was friendly! The room was clean and well appointed if not a little tired with peeling wallpaper in the bathroom. The breakfast was of a good quality and with plenty of choice. The restaurant menu was limited but what was offered was excellent and was backed up with great friendly service.

Stayed in February 2024

The staff were really helpful and friendly. We were also upgraded to a room with an amazing view over Edinburgh

Stayed in February 2024

Our room was excellent. The food at dinner was very nice. Breakfast was as expected but a bit overpriced.

Stayed in February 2024

Breakfast was advertised at £10 per head, but we ended up being charged £15 each.

Have stayed at this hotel before. Its really handy for busing it into town. Theres plenty of parking space available. Room was spacious and clean, although a bit drab looking.

Stayed in February 2024

Vanity lighting above mirror would have been useful

the views were excellent and beds comfortable

Stayed in February 2024

The building is very old, windows are hard to open. Extremely hot room when you check in. Room doesn't have hair dryer. No one told you how to dial the reception.

surrounded by greenery, fresh air

Stayed in February 2024

The staff were excellent. Particular thanks to Jenny at breakfast who loaned me her own phone charger. Excellent vegan breakfast too.

Stayed in February 2024

The beer is very expensive

The hotel was lovely and welcoming

Stayed in February 2024

Breakfast buffet finishing at 9 a.m.

Exceptional service from the very helpful and friendly staff. Staying there was a joy!

Stayed in February 2024

Stairwells leading up to the rooms could do with new carpets and walls need cleaning. Could do with some money spent on redecorating although understand that due to current economic climate this may not be possible.

All staff very friendly and helpful. Easy check in, room facilities excellent (room 202) but quite a lot of dust and cobwebs. Bar / Restaurant staff very accommodating.

Stayed in February 2024

The restaurant, there was only one staff and had to wait a while to be served. Personally I didn’t enjoy the food and its price very much.

Room was lovely and spacious. Easy access to the city centre. Staff was friendly and accommodating.

Stayed in January 2024

Needs some repairs to stains on ceiling from previous leak. Tiles in bathroom needs finishing with grout. TV in bathroom not working. TV in bedroom on the wall to the left caused neck pain to watch, TV should be directly facing end of bed.

The hotel is nice comfortable and staff were very friendly and helpful. Location is good.

Stayed in January 2024

The hotel needs a bit updating facially, nothing major

I was disappointed with not having any breakfast on my second morning stay despite paying for it. It was mainly my fault but there is NO written literature in the room which gives the times of breakfast schedules and checkout times. I arrived late for breakfast by 15 mins. And my android phone had no Internet at the time. The breakfast buffet is nice with a wide selection.

Stayed in January 2024

I wasn't sure about the TV being so high ? Not enough staff,

The building was a really lovely old building with hugh bedrooms which need renovated which I was told was being done this year, Could do with more staff, the food in the evening was excellent the breakfast was okay, I thought £160 was abit steep for one night if breakfast was included I wouldn't have minded paying £160 I will stay again as it has a lot going for it and the location is great

Stayed in December 2023

N/A

N/A

Stayed in January 2024

The headboard of the bed was scratched and nasty looking. Everything else was okay but feeling ick about headboards isn’t ideal.

Gorgeous old building, stained glass window, great location, huge room.

Stayed in January 2024

Lovely spacious room with massive bed. We had an upgrade but not sure what we upgraded to! Shower could have been a bit more powerful but not a huge issue.

Stayed in January 2024

None

Everything

Stayed in January 2024

The location of the hotel is excellent.

Stayed in January 2024

My only nitpick was the WIFI wasn’t the strongest; this did not have any impact on the quality of my stay, however.

The property was wonderful; only twenty minutes by bus to the Old Town, and with such friendly and helpful staff. My room was very clean and comfortable. I had a very lovely stay and can’t wait to return!

Stayed in January 2024

Nothing

Location , friendly staff , clean

Stayed in January 2024

Our room was warm, comfortable and clean. We had a view over the city and could see the castle in the distance. The staff were helpful and efficient. We had a nice meal in the bar in the evening and a very good breakfast the following morning.

Stayed in January 2024

Room, although large and comfortable, was a little tired and had a view of bins. Ask for the 2nd floor if you want a better view.

Location ideal for a bus into city centre. Breakfast was good and staff very friendly.

Stayed in January 2024

None.

Good hotel. Didn’t have towels at the start, but the staff was helpful when asked about it.

Stayed in October 2023

Room was private enough if you kept the blind down. Considering how cheap the room was we expected a lot less for the price we paid.

Perfect location for peaceful break. Not too far from city centre but far enough away to enjoy both sides of Edinburgh . Breakfast highly recommended as well.

Stayed in January 2024